iD Mobile - Mobile done right!

Name: iD Mobile - Mobile done right!
Rating: 4.5 (16542 reviews)
Author: Currys plc

Do more with the iD Mobile app

Free · Designed for iPad. Not verified for macOS.

17k Ratings
Age Rating

4+
Years
Chart

No. 46
Utilities
Developer

Currys plc
Language

EN
English
Size

47.8
MB

Simplify your mobile life with quick and secure access to your iD Mobile account while you're on the go. Download the app and log in to easily manage your plans, purchase add-ons and extras, control your roaming, and adjust your plan whenever you need to. Plus, enjoy exclusive rewards with brand new iD Perks. Do more with the iD Mobile app: • Manage Your Plans – View and manage all your iD Mobile plans anytime, anywhere, while monitoring your usage. • Change Your Plan – Quickly change your plan or buy extra add-ons as soon as you need them. • Roam Beyond – Purchase roaming add-ons for worldwide destinations quickly and easily within the app. • Set Your Bill Cap – Adjust your Bill Cap within the app to an amount that works for you, helping to reduce roaming charges and extra costs. • View Your Bills – View your current and upcoming bills, plus download your previous bills from the last 12 months. • Estimated Bill Breakdown – Stay in control with a clear breakdown of your bill, showing charges by category so you always know what you’re paying for. • Upgrade Checker – Check when it's time to upgrade with our new eligibility checker. • Activate SIM Cards – Easily activate a replacement SIM card. • Manage eSIMs – Request and manage an eSIM for all your eSIM-compatible phones. • Latest Offers – Get access to the latest offers, deals, and competitions. • Refer a Friend – Refer a friend to iD Mobile, and both of you pocket a Currys gift card worth up to £35 each. • iD Perks – Unlock exclusive rewards, discounts, and giveaways every month, just for being an iD Mobile customer. Please note: The iD Mobile app is free to use and only for existing customers. Join the award-winning network trusted by over 2 million subscribers at idmobile.co.uk. Enjoying the iD Mobile app? We’d love to hear about it! Leave us a review below. • Instagram: @idmobileuk • Facebook: idmobileuk • Twitter / X: @iDMobileUK • YouTube: idmobile

Ratings & Reviews

4.5

out of 5

17k Ratings

Affordable and reliable
1 Jun
Aminaista
Not many people know this but, ID is apparently the sister company of 3. But, the stark difference between ID and 3, is that not only is ID 3x more affordable than 3, they’re also more generous and reliable. I’ve been with them for 4 years, and have always been satisfied with both their service and product. My only caveat with them is, I wish they offered e-sims and more affordable international roaming prices to their customers. If they did that, I, and likely other id customers wouldn’t need to use other companies for their e-sims when travelling abroad. Huge misstep on their part which I hope they rectify soon. Otherwise, they’re actually pretty fantastic and I recommend them, every time mobile providers come up in a conversation.

Developer Response
Hi there, it's wonderful to hear that you've had such a positive experience with our service over the years. We're delighted that you find us affordable and reliable. Just to clarify, iD Mobile is not a sister company of 3UK. We are owned by Curry's, and we use 3UK's network to provide great plans. If you're looking for an eSIM, iD Mobile offers eSIMs on selected phone contracts and SIM-only plans. Simply choose an eSIM at checkout and we'll send you a QR code by email to activate it. Just make sure your device is eSIM compatible first. We also now have 50x roaming destination data add-ons available for customers to purchase, which sets us apart from other networks. Thank you for recommending us – your feedback means a lot to us! 😊Thanks, Beth
Affordable and reliable
1 Jun
Aminaista

Not many people know this but, ID is apparently the sister company of 3. But, the stark difference between ID and 3, is that not only is ID 3x more affordable than 3, they’re also more generous and reliable. I’ve been with them for 4 years, and have always been satisfied with both their service and product. My only caveat with them is, I wish they offered e-sims and more affordable international roaming prices to their customers. If they did that, I, and likely other id customers wouldn’t need to use other companies for their e-sims when travelling abroad. Huge misstep on their part which I hope they rectify soon. Otherwise, they’re actually pretty fantastic and I recommend them, every time mobile providers come up in a conversation.
Developer Response 2 Jun
Hi there, it's wonderful to hear that you've had such a positive experience with our service over the years. We're delighted that you find us affordable and reliable. Just to clarify, iD Mobile is not a sister company of 3UK. We are owned by Curry's, and we use 3UK's network to provide great plans. If you're looking for an eSIM, iD Mobile offers eSIMs on selected phone contracts and SIM-only plans. Simply choose an eSIM at checkout and we'll send you a QR code by email to activate it. Just make sure your device is eSIM compatible first. We also now have 50x roaming destination data add-ons available for customers to purchase, which sets us apart from other networks. Thank you for recommending us – your feedback means a lot to us! 😊Thanks, Beth
App won’t open after latest update???
25 Feb
Gooner 72
I’ve had no problems with the app until a couple of days ago when I was forced to update (which I do not like, I should be able to choose weather I want to update an app or not.) I had an issue with my recently upgraded contract, so while trying to sort it I thought I’d have the app open for any information I might need. Couldn’t open it without updating, updated it, it wouldn’t kick in and still isn’t. Very annoying and inconvenient. And yes I’ve uninstalled and reinstalled it. Please address the situation. Thanks. UPDATE.. A week later, system maintenance by id on app and website, 2 chat exchanges with id annnnnd no change whatsoever still can’t open and use app. 😩😡😡😡😡. UPDATE 2… The information given in the response by Beth partially works as in turning show boarders off completely allows the app to open and function as normal. The per app option didn’t work for me unfortunately. And although I really like the show boarders effect, I would rather be able to use the id app. So until there is a fix , it is what it is. Thanks for the help Beth. 😀

Developer Response
Hi there, thanks again for raising this and we apologise for any inconvenience caused. We have now resolved this issue, so please ensure your app is updated to the latest version and try again. If the issue persists, please email appsupport@idmobile.co.uk and let us know. Thanks for your patience, let us know if this helps! - Beth, iD Mobile App Support
App won’t open after latest update???
25 Feb
Gooner 72

I’ve had no problems with the app until a couple of days ago when I was forced to update (which I do not like, I should be able to choose weather I want to update an app or not.) I had an issue with my recently upgraded contract, so while trying to sort it I thought I’d have the app open for any information I might need. Couldn’t open it without updating, updated it, it wouldn’t kick in and still isn’t. Very annoying and inconvenient. And yes I’ve uninstalled and reinstalled it. Please address the situation. Thanks. UPDATE.. A week later, system maintenance by id on app and website, 2 chat exchanges with id annnnnd no change whatsoever still can’t open and use app. 😩😡😡😡😡. UPDATE 2… The information given in the response by Beth partially works as in turning show boarders off completely allows the app to open and function as normal. The per app option didn’t work for me unfortunately. And although I really like the show boarders effect, I would rather be able to use the id app. So until there is a fix , it is what it is. Thanks for the help Beth. 😀
Developer Response 25 Mar
Hi there, thanks again for raising this and we apologise for any inconvenience caused. We have now resolved this issue, so please ensure your app is updated to the latest version and try again. If the issue persists, please email appsupport@idmobile.co.uk and let us know. Thanks for your patience, let us know if this helps! - Beth, iD Mobile App Support
Excellent Provider
20/11/2024
NH-W
Moved from Vodaphone with some trepidation after being with them for too long and paying too muchSaw this provider with very low payments on Money Saving Experts and now been with them for a year with excellent network service at a fraction of other provider’s cost Just renewed with a discount and other than struggling to speak to a person - you can and I did - I continue to be impressed Highly recommended!

Developer Response
Thanks so much, it's so great to hear that you're loving the iD Mobile app 🙌 - Beth
Excellent Provider
20/11/2024
NH-W

Moved from Vodaphone with some trepidation after being with them for too long and paying too muchSaw this provider with very low payments on Money Saving Experts and now been with them for a year with excellent network service at a fraction of other provider’s cost Just renewed with a discount and other than struggling to speak to a person - you can and I did - I continue to be impressed Highly recommended!
Developer Response 22/11/2024
Thanks so much, it's so great to hear that you're loving the iD Mobile app 🙌 - Beth
Update not working
15 Feb
R.B Parr
My app was working great previously but since updating to the latest version last week it’s now broken and not working. When I login with the app on this version I get a white screen with my faded account sitting in the background and the hour wheel just spinning around. Everything which is faded in the background does not work anymore. I have contacted iD mobile yesterday and made them aware of it. They said to give it 24 hours and try it again. I have tried again this morning but it’s still not working. I have also tried logging into my account through the website on my safari browser it it’s all working fine on there so nothing to do with my account. I’m currently using the app with an iPhone 17 pro max on IOS 26.3. Very disappointed with this update.

Developer Response
Hi there, thanks again for raising this and we apologise for any inconvenience caused. We have now resolved this issue, so please ensure your app is updated to the latest version and try again. Can you confirm whether the app is now working as it should for you? Thanks, Beth, iD Mobile App Support
Update not working
15 Feb
R.B Parr

My app was working great previously but since updating to the latest version last week it’s now broken and not working. When I login with the app on this version I get a white screen with my faded account sitting in the background and the hour wheel just spinning around. Everything which is faded in the background does not work anymore. I have contacted iD mobile yesterday and made them aware of it. They said to give it 24 hours and try it again. I have tried again this morning but it’s still not working. I have also tried logging into my account through the website on my safari browser it it’s all working fine on there so nothing to do with my account. I’m currently using the app with an iPhone 17 pro max on IOS 26.3. Very disappointed with this update.
Developer Response 14 Apr
Hi there, thanks again for raising this and we apologise for any inconvenience caused. We have now resolved this issue, so please ensure your app is updated to the latest version and try again. Can you confirm whether the app is now working as it should for you? Thanks, Beth, iD Mobile App Support

We've made some behind-the-scenes improvements to keep things running smoothly

Version 6.25.0 26 May

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: Currys plc
Size: 47.8 MB
Category: Utilities
Compatibility: Requires iOS 16 or later.

iPhone
Requires iOS 16 or later.

iPad
Requires iPadOS 16 or later.

iPod touch
Requires iOS 16 or later.

Mac
Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Advertising

Developer Website

Privacy Policy

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iD Mobile - Mobile done right!

Ratings & Reviews

Affordable and reliable

App won’t open after latest update???

Excellent Provider

Update not working

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

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