Onmo is your savvy sidekick.
We believe that everyone has the right to access, understand and manage their money with confidence. By injecting unmatched energy, clarity and smarts, Onmo app provides a positive environment that empowers every individual to make their best financial decisions.
Money can be complicated, confusing, and overwhelming. Onmo simplifies finance with open, empathetic, and positive conversations. We make money easier to understand and empower our customers to confidently manage their finances.
We provide financial freedom for all, helping everyone make smarter decisions with money and get more from life.
Our mobile app is designed to deliver a seamless, engaging, and intuitive experience. With Onmo, you can instantly check your balance, control your spending, view transaction details, freeze or order a new card, manage your Direct Debit settings, and get a real-time account summary to keep you fully in control of your credit.
We offer a transparent breakdown of your balance with no hidden fees, ensuring you know exactly what you’re paying for at all times.
For any inquiries, get in touch at help@onmo.app
Team Onmo
Very easy experience but have had a few problems with my card recently so as my new one came today I will see if it is ok now.
Developer Response
Hi Ken,Thank you for your review and for sharing your feedback on the application process and your Onmo credit card. We're sorry to read that you had some initial issues with your card. If you hit any other issues, please contact us on 0330 333 6000 (Mon - Fri, 9am - 5pm) where a member of our Customer Services team will be happy to help.Team Onmo
App Doesn’t Work – Absolute Joke
ms33444
This app is a complete joke. You can’t even sign up — it just throws the same error every time: “We can’t send verification messages at this time.” This isn’t some one-off issue either; there are countless reviews from other people saying the exact same thing, some going all the way back to March!Clearly, Onmo doesn’t care. They’ve left this broken for weeks (if not months) and keep posting the same copy-and-paste response: “Please get in contact with us.” What’s the point of contacting you when you clearly aren’t fixing anything?I’m done. I’ll be paying off my credit card and closing my account. Terrible app, terrible support, terrible experience.
Developer Response
Hi MS,We’re sorry to read about the recent issues you’ve experienced when going to log into your Onmo mobile app. We have provided your review to our mobile app team to look into the matter further. Following your Trustpilot review, we will have a member of our Customer Services team contact you within 3 business days so we can run through troubleshooting and work to have the issue resolved.Team Onmo
Faults from the start
Angry what's App user
First impressions of this app and this company are terrible upon receiving my credit card. I tried to activate it on the app. I couldn’t remember my passcode so I tried to reset it, I had issues with receiving emails from the site. I contacted them through live chat I was passed through a few different people before they were able to sort the issue. I then was able to get into my app, then try to activate the credit card which to my disappointment it wasn’t accepting the CVV on the back. It’s now the weekend and as they aren’t open on weekends, I’m unable to resolve this matter till Monday. I’m unsure whether I want to continue the process of activating the card.
Developer Response
Hi There, We appreciate you letting us know about the issues you experienced when trying to activate your card. It is not clear why the CVV wasn’t being accepted, so if you haven’t yet, please give our customer services team a call so we can help get this sorted. You can reach us Monday – Friday (9am – 5pm) on 0330 333 6000.Team Onmo
Do Not Recommend At All
disappointed customer 1975
After being accepted, received card and downloaded app, only to find the app does not work. After 11 days of calling, emailing and escalation of complaint, only one returned call on the twelfth dayto be told that I fell through the net and shouldn’t have been accepted for card in first place as I previously held an account which I paid up and closed 5 months ago.Have cut up card and would NEVER recommend ONMO. Total shambles.The initial account had endless app issues also.Very dissatisfied
Developer Response
Hi there,We’re sorry to read about the experience you had after being approved for an Onmo credit card. It sounds like there was a technical issue and we are sharing your review with our relevant departments. We understand that this was a very poor experience and we will work to ensure this doesn’t happen again. We’d also like the chance to provide further details to our department, so if you can, please send us an email to help@onmo.app with the subject line “For the customer experience team”. Team Onmo
Performance improvements and bug fixes
Version 2.54.11
The developer, Onmo Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Identifiers
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
