Savana - UK Fashion

Name: Savana - UK Fashion
Rating: 4.7 (149786 reviews)
Author: ENVOGUE STYLES GLOBAL LLP

Latest Clothing Shopping App

Only for iPhone

Free · Designed for iPhone

150K Ratings
Ages

16+
Years
Category

Shopping
Developer

ENVOGUE STYLES GLOBAL LLP
Language

EN
+ 3 More
Size

81.3
MB

iPhone

Dress for the adventure of everyday life Introducing Savana, for all the ways you love to dress. Step into the spotlight with styles inspired by the hottest trends, so your fit checks are always on point! Join the #SavanaSquad and embrace your inner trendsetter as we curate statement pieces straight from your moodboard to empower you to dress for the adventure of everyday life. Savana’s social-first approach transcends boundaries, inviting you to a world where fashion knows no limits. With the support of our vibrant community, we're reshaping the fashion landscape one outfit at a time. Experience a whole new energy on our app: - New Styles added daily: Experience the thrill of early access to exclusive drops, flash sales. - Exclusive offers - Be the first to know about our exclusive offers that'll set your pulse racing. - Fast and secure checkout: With secure checkout and multiple payment options, your fashion dreams are just a tap away. - Track your order - Delivery tracked straight from checkout to your door. - Easy returns - Shopping made easy with fuss-free returns, no questions asked. We can’t wait to see you on the Savana app! You can also find us on: https://www.instagram.com/savana.global

Ratings & Reviews

4.7

out of 5

150K Ratings

Fraud 1 rupee sale
05/08/2024

Gajnaianysf
This app is fooling around by announcing that they are giving 1 rupee sale but in reality they are just fraud people who think that normal people are fools This is just a marketing strategy in which the owners want normal people to download their app so that they can earn money .. everytime you try to select any product it shows it’s sold out .. even if you luckyly get any product in your bag then you won’t be able to purchase it … it’s showing server issue .. just tell me one thing savana everything in your app is sold out for half an hour and then just after half an hour sale everything comes back to available … do you people think that we are fools this is very sad .. if your app is good then people will automatically download your app but fooling people like this is very sad Very one of your downloaders should delete your app so that you people learn a lesson . I urge people to not get fooled like this by these kind of apps

Developer Response
Hey There! We're really sorry to hear about your experience. It’s frustrating when technical issues disrupt a sale and impact your experience. We’re investigating these problems to improve our system and ensure a better experience in the future. Your feedback is important, and we appreciate you sharing it.
Fraud 1 rupee sale
05/08/2024

Gajnaianysf

This app is fooling around by announcing that they are giving 1 rupee sale but in reality they are just fraud people who think that normal people are fools This is just a marketing strategy in which the owners want normal people to download their app so that they can earn money .. everytime you try to select any product it shows it’s sold out .. even if you luckyly get any product in your bag then you won’t be able to purchase it … it’s showing server issue .. just tell me one thing savana everything in your app is sold out for half an hour and then just after half an hour sale everything comes back to available … do you people think that we are fools this is very sad .. if your app is good then people will automatically download your app but fooling people like this is very sad Very one of your downloaders should delete your app so that you people learn a lesson . I urge people to not get fooled like this by these kind of apps
Developer Response 07/08/2024
Hey There! We're really sorry to hear about your experience. It’s frustrating when technical issues disrupt a sale and impact your experience. We’re investigating these problems to improve our system and ensure a better experience in the future. Your feedback is important, and we appreciate you sharing it.
Poor customer service.
20/09/2025

Hebjsnns
This is my second time experiencing incredibly poor service from the Savana app, and I'm deeply disappointed. The company's policies and customer support are a major cause for concern.First, their return policy is a joke. The app promises a 2-3 day return process, but my first return took a frustrating 15 days. Customer service was unhelpful, constantly giving me vague responses and leaving me to wait.Second, the lack of reliable communication is appalling. There is no call service; you are forced to use email or a chat system with a long queue. This makes it impossible to get timely help when you need it. My most recent order, which I chose cash on delivery for, was delayed for over two weeks, and the delivery was ultimately canceled because the packaging was torn and damaged. The delivery person even admitted the products were fine but packaging is not good. It seems their service is significantly worse for cash-on-delivery orders. My first order, which I paid for online, arrived in about a week. This second one has been a complete disaster. The company clearly has an issue with its delivery and packaging, and its customer service is not equipped to handle the problems they create.I will not be ordering from Savana again. I'm writing this review to warn other customers about the frustrating experience and poor service they should expect. If you value your time and want a reliable shopping experience, look elsewhere.

Developer Response
We sincerely apologize that your repeated experience with our services, including the slow returns and the delayed, damaged delivery of your recent order, has been so frustrating. We are dedicated to making immediate, necessary improvements to our entire fulfillment and customer care infrastructure to ensure all shoppers receive the reliable, high-quality experience they deserve.
Poor customer service.
20/09/2025

Hebjsnns

This is my second time experiencing incredibly poor service from the Savana app, and I'm deeply disappointed. The company's policies and customer support are a major cause for concern.First, their return policy is a joke. The app promises a 2-3 day return process, but my first return took a frustrating 15 days. Customer service was unhelpful, constantly giving me vague responses and leaving me to wait.Second, the lack of reliable communication is appalling. There is no call service; you are forced to use email or a chat system with a long queue. This makes it impossible to get timely help when you need it. My most recent order, which I chose cash on delivery for, was delayed for over two weeks, and the delivery was ultimately canceled because the packaging was torn and damaged. The delivery person even admitted the products were fine but packaging is not good. It seems their service is significantly worse for cash-on-delivery orders. My first order, which I paid for online, arrived in about a week. This second one has been a complete disaster. The company clearly has an issue with its delivery and packaging, and its customer service is not equipped to handle the problems they create.I will not be ordering from Savana again. I'm writing this review to warn other customers about the frustrating experience and poor service they should expect. If you value your time and want a reliable shopping experience, look elsewhere.
Developer Response 27/10/2025
We sincerely apologize that your repeated experience with our services, including the slow returns and the delayed, damaged delivery of your recent order, has been so frustrating. We are dedicated to making immediate, necessary improvements to our entire fulfillment and customer care infrastructure to ensure all shoppers receive the reliable, high-quality experience they deserve.
A Deceptive App with No Concern for Customers
04/09/2024

Kavisha05
Savana is by far the worst online shopping app and company I’ve ever encountered. After placing an order for several items, only two were delivered—late, of course—and the remaining two never arrived. I kept getting messages that my order was out for delivery, only to be told later that it couldn't be delivered because I had supposedly refused it. I never received a call, and no delivery agent showed up at my address, so there was no way I could have refused the delivery. Trying to cancel the order and get a refund was an ordeal in itself. I also needed to return one of the delivered items due to a size issue, but it's been two weeks, and the item still hasn't been picked up. Every day, I reach out to customer service, and every day, they give me the same response—that they understand my frustration and have escalated the issue. I’m left wondering how many times this issue needs to be escalated before the product is finally picked up and I receive my refund. To make matters worse, when I called the pick-up agent, he outright refused to collect the item, claiming he had more important things to do. Isn’t that his job for which he's being paid? On top of this, he was extremely rude to me. This sums up my experience with Savana. I’m still waiting and hoping for the pick-up and my refund. Learn from my mistake—do not trust them, and avoid ordering from them.

Developer Response
Hello there, we understand your frustration, and we apologize for falling short of our service standards. Share your order details at escalations@savana.com, and we'll work to make things right. Thank you for your patience.
A Deceptive App with No Concern for Customers
04/09/2024

Kavisha05

Savana is by far the worst online shopping app and company I’ve ever encountered. After placing an order for several items, only two were delivered—late, of course—and the remaining two never arrived. I kept getting messages that my order was out for delivery, only to be told later that it couldn't be delivered because I had supposedly refused it. I never received a call, and no delivery agent showed up at my address, so there was no way I could have refused the delivery. Trying to cancel the order and get a refund was an ordeal in itself. I also needed to return one of the delivered items due to a size issue, but it's been two weeks, and the item still hasn't been picked up. Every day, I reach out to customer service, and every day, they give me the same response—that they understand my frustration and have escalated the issue. I’m left wondering how many times this issue needs to be escalated before the product is finally picked up and I receive my refund. To make matters worse, when I called the pick-up agent, he outright refused to collect the item, claiming he had more important things to do. Isn’t that his job for which he's being paid? On top of this, he was extremely rude to me. This sums up my experience with Savana. I’m still waiting and hoping for the pick-up and my refund. Learn from my mistake—do not trust them, and avoid ordering from them.
Developer Response 25/09/2024
Hello there, we understand your frustration, and we apologize for falling short of our service standards. Share your order details at escalations@savana.com, and we'll work to make things right. Thank you for your patience.
Bad customer executive and experience in Savana
11/06/2025

Afonfk
I don’t know where to start from . I place an order (postpaid ) .It was showing that the product will be delivered by date 9-10 June . No delivery agent called me on those 2 days so I try to reach out to customer executive of Savana to which Mr Aakash attended it . He was so unprofessional, the only request I asked was to to reschedule the delivery date as I was not in India . And it is not my fault that the product was not delivered on time . He shared me delivery agent number and told me to reached out the delivery agent myself . (Which I cannot do because Indian sim don’t work in Dubai). Second he started arguing me tht it’s not his fault . It’s my fault as I am not in delivery location. ( to which I explained it’s not my fault as the item was not delivered to me on schedule date ) to which he started arguing and lied to me tht the estimate date is 13 . I check again in app , estimate date was 9-10 only not 13 . Third I tried asking him if he can reschedule than he end the conversation just like tht . Without any proper conclusion . Instead of me getting my queries sorted , he made me frustrated more by his unprofessional ethic . So dear savanna you should check on wht type of executive you are keeping as they are the one handling directly with the customer . I wonder how many customers have faced the same .

Developer Response
Hi! We’re extremely sorry for the experience you had — especially with how your concern was handled. You were right to expect timely delivery, clear communication, and respectful support. What you described does not reflect the standards we hold ourselves to, and we truly regret the frustration caused.Your feedback about the conversation and the handling of your request has been noted and will be escalated internally. If your issue is still unresolved, please share your order ID at escalations@savana.com so we can step in and assist you properly.Thank you for bringing this to our attention — we’re committed to doing better.
Bad customer executive and experience in Savana
11/06/2025

Afonfk

I don’t know where to start from . I place an order (postpaid ) .It was showing that the product will be delivered by date 9-10 June . No delivery agent called me on those 2 days so I try to reach out to customer executive of Savana to which Mr Aakash attended it . He was so unprofessional, the only request I asked was to to reschedule the delivery date as I was not in India . And it is not my fault that the product was not delivered on time . He shared me delivery agent number and told me to reached out the delivery agent myself . (Which I cannot do because Indian sim don’t work in Dubai). Second he started arguing me tht it’s not his fault . It’s my fault as I am not in delivery location. ( to which I explained it’s not my fault as the item was not delivered to me on schedule date ) to which he started arguing and lied to me tht the estimate date is 13 . I check again in app , estimate date was 9-10 only not 13 . Third I tried asking him if he can reschedule than he end the conversation just like tht . Without any proper conclusion . Instead of me getting my queries sorted , he made me frustrated more by his unprofessional ethic . So dear savanna you should check on wht type of executive you are keeping as they are the one handling directly with the customer . I wonder how many customers have faced the same .
Developer Response 08/07/2025
Hi! We’re extremely sorry for the experience you had — especially with how your concern was handled. You were right to expect timely delivery, clear communication, and respectful support. What you described does not reflect the standards we hold ourselves to, and we truly regret the frustration caused.Your feedback about the conversation and the handling of your request has been noted and will be escalated internally. If your issue is still unresolved, please share your order ID at escalations@savana.com so we can step in and assist you properly.Thank you for bringing this to our attention — we’re committed to doing better.

SPOTTED: Two developers having way too much fun. Worn some, Experimented some, coded some and built some. Savana’s steadily climbing to its 2.0 glow up in 2026, starting with winter wear that celebrates women, made by women. Our devs made sure you get a glimpse of it too, in our all new app. Cheggit!

Version 8.46.1

6 days ago

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Data Linked to You

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