Description

SET UP YOUR DIGIBANK APP IN UNDER 3 MINUTES. (3 STEPS)
- Step 1: Download DBS digibank app
- Step 2a: Existing customer: Register with your DBS ATM/Debit/Credit Card number and PIN, or via SingPass Face Verification (Singaporean/PR only)
- Step 2b: New customer: Sign up with MyInfo and start banking with a bank account, debit card, PayNow and PayLah! (for all nationalities – NEW!)
- Step 3: Set up your Digital Token and you’re done!

EVERYDAY BANKING MADE SIMPLE.
- Peek at account balance without logging in
- Open just one fixed deposit account for all currencies and change your maturity instruction in real-time
- Apply for accounts, loans and credit cards
- Get multiple products and services at one go with Starter Packs
- Transfer money overseas with DBS Remit – same-day transfers, S$0 fees
- Save time with Smart Shortcuts, based on your top actions
- Move seamlessly between digibank and PayLah! with just a one-time login

SMART SERVICES PERSONALISED TO YOU.
- Manage money better, from paying bills and subscriptions, to tracking cashflow and growing your money with personalised insights
- Get reminders on upcoming payments, insights on possible duplicated payments and sudden bill increases
- Verify your transactions securely with Digital Token
- Chat with digibot for help on your account, transactions, or even loan application – on-demand 24/7
- With the new insights tab, you get improved links and prefilled information. We’re making the next step in your banking journey more convenient, so you can focus on what matters the most.

NAVIGATE MONEY WITH CONFIDENCE.
- Investing in digiPortfolio has never been easier. You can now invest in new portfolios or monitor existing ones on-the-go.
- Get a financial overview with personalised insights to help achieve your financial goals on our newly designed dashboard
- View 'Your Net Worth' to see the big picture of your money, including other banks and government accounts
- Make your money work harder with Singapore’s first digital investment advice feature
- Looking to buy your first home? Simulate how this goal affects your future cashflow and CPF balances 10, 20 years down the road

What’s New

Version 7.8.003

We are working hard to continuously deliver world class digital banking experience that enables you to Live more, Bank less.
The latest version includes performance improvements and enhancements which include revamped Map Your Money section with enhanced chart and additional CPF & SRS recommendations.

Ratings and Reviews

4.2 out of 5
18K Ratings

18K Ratings

lovesallthingsk ,

Unable to login (repeated digibank alert pop ups)

I’ve been facing an irritating issue of having repeated “digibank Alert: We have sorted it out. Please try again now.” popups with every single step of my transactions right from trying to login, which I have to click through multiple times, and only some random times I’ll finally be able to proceed.

I can login on my computer but once past the login page, I’ll need to input the digital token OTP and I get popups (digibank Alert: Please hold, Service in progress) from trying to use the digital token on the app as well.

I’ve already called the customer service hotline, was instructed to delete the app and reinstall which the officer said “will definitely solve the issue” - I’ve done it but the issue still persists, and I’ve been too busy to call and be put on hold again.

I suspect it may be that the app is no longer supported by older iPhones (I’m using iPhone 7), which I did mention to the officer but he said it’s not an issue.

I hope someone on the app development team will please read this and resolve the issue ASAP. Thanks.

starryfaerie ,

App causes fast battery drain and phone to heat up

The app itself seems ok when it’s working but I’ve noticed that every time I use the app (even if it’s just for a few minutes) my phone will get VERY hot and my battery starts going down VERY quickly (going down a few percentage points after using the app for a few minutes - that is not normal behaviour)! As another user pointed out, this is also an issue with some other banking apps but I’ve observed it seems to be worse with the DBS app. I often have to quit the app completely AND completely restart my phone in order for things to go back to normal. As a result, I now avoid using this app unless I absolutely have to. I only started having this problem when I got my new phone (iPhone SE 2nd gen, which I purchased in late 2020). I didn’t have problems when I used the app on my old iPhone 7. I had hoped the problem would be fixed by now (a few months later), but it is not. My iOS and app are both up to date and the problem persists. It’s not going to be feasible to use digital tokens if this problem keeps happening. Work out the issue and fix this please.

laotan ,

App causes iPhone 12 series phones to heat up

I have been using my iPhone 12 mini and my wife’s iPhone 12 Pro to access DBS digibank since early Dec 2020. Each time, after a short while using the app, it causes the phone to feel very hot. I have to quit the app for the phone to cool down. Also, it can cause network issues like outgoing calls not going out, App Store update checks not connecting to the server etc. To be fair I have observed this with other banking apps as well. Must be an issue with some common framework the apps use in SG. It is a good app except that it is really not usable on the latest series of iPhones. Have been diligently updating iOS as well as the apps once an update is available but till date, the issue has not been resolved. Restarting the iPhone is the only solution to get the phone back to working normally after using DBS digibank. I hope the developers are aware of these issues as I have read on other forums of people having similar issues. If they are insisting that everyone use digital tokens, they need to resolve this issue before they eliminate other means of authentication.

App Privacy

The developer, DBS Bank Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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