DBS digibank 4+

Been using the DBS App for some time now and it is responsive and I didn’t encounter any issues so far. I’m using it on my iPhone with iOS 15.7. Maybe if I could make some requests is to make a dark mode which is better for viewing at night and another mode which is “purposely dimmed” font colors.. which is like a security mode.. so that you can browse your financial numbers while on the bus. Some people can glance the black text over white background.. but if it’s a little grey or yellow text on white, then it’s hard to distinguish viewing from an angle. Another security/life-saving feature could be to use the front camera to take a snap if your are in a situation where you are held hostage and forced to transfer money with the app, it will be taken when confirming transfer, the user and bad guy will be in the selfie as evidence. Since using the main camera will be obvious. Just my thoughts.

BEWARE. Terrible app & bank. Waived off my Altitude card annual fee and it was successfully waived off but they also gave me 5,000 points apparently due to the charge of the annual fee and did not claw it back immediately when my fee was waived. When I discovered I had points (which I did not know was credited due to the annual fee as, let’s face it, nobody reads fine prints. I assumed I got the points from card spend) and used it to offset some purchases (totalling up to <$30), suddenly I got charged another $148 due to the usage of the points even though my annual fee was waived. It was hard to find support via call and twice the support in which I managed to call through say they will check in on that for me and update before the date of my bill payment but after the call i hear no sound from them even until now. Eventually wanting to avoid the late charges I paid the money, but really terrible bank, super disappointed with DBS. Citibank does not do that. Also, think about it. I got charged $148 and only managed to offset <$30 worth of purchases hence essentially I’m paying $118 for nothing to the bank. I’m cancelling this card, ridiculous.

Recently by mandatory I have to switch from using the token to DBS Digibank Sg to login to my POSB online backing. I suspect this App has caused my new iPhone 12 stalled and not functioning. It happened twice. It was today and eight days ago. And this is repeatable when it is using this App.

First when I clicked open this App, and then disabled my WIFI because I just wanted to use my mobile data while I was outside. After disabling the WIFI from the pull down, however the WIFI symbol on the top right hand was still existence, no matter how I tried enabling and disabling.

And then my iPhone would start to go hey wire, can’t use any other Apps and can’t even do a proper phone shutdown, at this point my phone screen would be just showing white blank. I have to try many times to power off my phone and eventually i would able to power off. After power off and on, phone was back to normal. But when I tried repeating the same sequence of event using this App, exact same phenomenon happened.

8 days ago my phone got really hot but today the hotness wasn’t happened.

Suspect this App is not compatible with iPhone 12. Please help to look into this and advise what could it be. Thank you.