giga! Best Telco in an App 4+
Digital Mobile Service
StarHub Ltd
Designed for iPad
-
- Free
Screenshots
Description
giga! Mobile Service that makes you Feel Good.
Get connected with giga! The mobile service that gives you more control and flexibility. No Contracts, Big rewards.
• Freedom to Choose: Our contract-free plans let you pick what fits your needs, and change whenever you wish.
• Real-Time Tracking: Stay in control with real-time data usage tracking. There are no excess fees and no bill shocks with giga!
• Free Rollover Data for all plans: All giga plans come with free data rollover. Unused data gets automatically added to the next month, so you get the most out of what you pay for.
• #gigaSurprises: Be surprised and delighted with exclusive bi-weekly deals and rewards you can redeem straight from the app.
• Stay Informed: Dive into the gigaBlog for insightful articles, tips, and tricks to get the most out of your mobile experience.
• gigaRoam with Ease: giga lets you roam across various destinations with affordable rates. Explore the world without worrying about bill shock of excess charges.
• Accessibility for All: We cater to everyone! giga includes features like text-to-speech and adjustable text size for a user-friendly experience.
Download the giga app today and enjoy the best #gigaexperience.
What’s New
Version 4.3
We’re continually improving the giga app to enhance your giga experience with us. Keep your Updates turned on to ensure you are always updated with the latest improvements. This version includes improvements in app performance.
Ratings and Reviews
Yuki (Live Agent) is Fantastic!
Was previously with MyRepublic. Received my Giga! SIM card on 29 April and has been trying to complete number porting for 2 days from MyRepublic to Giga!
Porting of number was a nightmare! Kept receiving automated messages that the Number Porting was unsuccessful. Contacted MyRepublic and they highlighted that the request was never received! Hence, it was likely a backend issue with Giga!
Took hours to reach a Giga! Live Agent and it’s no fault of the Live Agent but the chatbot and internal process of routing to the Live Agent since 11am! Was lucky to finally reached a Live Agent around 5.50pm on the same day and through the expert advice from YUKI (Live Agent) to select (M1) as the existing telco instead of (MyRepublic) and she even assured me that she will continue to stay on past 6pm to assist if I still encounter any issues with the Number Porting as Live Agent support is from 9am to 6pm, Mondays to Saturdays. The Number Porting Unsuccessful message has since stopped. Now (fingers crossed) waiting for the Number Porting process to be completed (based on scheduled batch process) and hopefully not spillover to the new billing cycle of my existing telco mobile plan on 1 May!
Developer Response ,
Hi hi thank you for your lovely review! I have relayed your feedback to Yuki. Appreciate your continuous support to #gigaexperience - Leera
The network is great with free 1G data for IG/FB almost every other month
Love this network. On top of getting free data almost every other month, I have infinite data on my bday and also get additional data on the bday of Giga! The network has never failed me. The only thing is the difficulty of getting to chat with their live agent. I had similar porting problem I the beginning as mentioned in one of the review and took hours before I could chat with their live agent. Thankfully everything was resolved in time and the porting went they successfully.
Developer Response ,
Hi hi gohss1 thank you for your lovely review! I have relayed your feedback to my team. Appreciate your continuous support to #gigaexperience - Leera
Very slow speeds when crowded or during peak hours
I used to love Giga at the start for having fast reliable data at a very affordable rate. However, I’ve been so disappointed now. Especially after there has been so much data giveaways, i realised even if I have so much data, it’s useless if I can’t use them on the train in the morning on the way to work or when returning home. It’s so slow that I can’t even load Instagram, Facebook or tiktok. I contacted customer support before and I tried to reset my network. It helped slightly for a while but then went back to being so slow again. It seems that there is mobile data throttling. I feel that the “free surprise data” marketing strategy is backfiring since now there’s so much mobile data throttling I can’t even use the data given.
Now I’m considering just paying slightly more for other telcos. I see other commuters on the train having no issues with using their phone scrolling through social media.
App Privacy
The developer, StarHub Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- StarHub Ltd
- Size
- 155.3 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, French, German, Japanese, Papiamento, Portuguese, Spanish
- Age Rating
- 4+
- Copyright
- Copyright © 2019 StarHub Ltd. All Rights Reserved.
- Price
- Free