Toshiba AC NA

Name: Toshiba AC NA
Rating: 2.4 (817 reviews)
Author: GD Midea Air-Conditioning Equipment Co., Ltd.

Lifestyle

Only for iPhone

Free · Designed for iPhone

817 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

GD Midea Air-Conditioning Equipment Co., Ltd.
Language

EN
+ 18 More
Size

75.3
MB

iPhone

With the Toshiba AC NA App, you can use all functions of your air conditioner and control it from wherever you are, either at home or in traffic on your way there when you want to get home to a comfortable environment. Check your Toshiba air conditioner for compatibility. 1. Control your air conditioner in an easy and intuitive way with your smartphone. 2. Use our cloud service to control your room air conditioner from anywhere with your login and password – inside your home or business network or outside with any internet connection. 3. All functions of your remote control are available, including basic and advanced setup. 4. Exclusive Sleep Curve setup: customized overnight temperature settings according to your preferences. 5. Exclusive Scheduling setup: customize your air conditioner to turn on and off according to your schedule. For more information about usability and compatibility, please refer to your product’s user manual. Note:The Toshiba AC NA App can only be used in North America, and only available for TOSHIBA WRAC, PAC and dehumidifier category.

Ratings & Reviews

2.4

out of 5

817 Ratings

Doesn’t connect, at first. Here’s how
06/17/2019

sgls17
UPDATE: during the set up to WiFi process, it tells you to hold the connect button for 3 seconds. Then it shows AP blinking and in the app you see that it connects to phone and connects to WiFi/ to the app, but the last loading step, I think it’s connecting the app to the WiFi or something it loads to 100% and then says could not configure and to try again, and during all of that, the AP turns off. Basically when it loads the 3 step things hold down the connect button until it’s over. It won’t seem like it’s doing anything but it helped and worked for me! It seems like the issue is that during the last loading step, it cannot finish connect because the connect to WiFi/AP blinking turns off therefore the connection gets disrupted Old review: Connects to phone and WiFi but in the end fails to connect set up. I can’t even add the AC to the app to use. So annoying.
Doesn’t connect, at first. Here’s how
06/17/2019

sgls17

UPDATE: during the set up to WiFi process, it tells you to hold the connect button for 3 seconds. Then it shows AP blinking and in the app you see that it connects to phone and connects to WiFi/ to the app, but the last loading step, I think it’s connecting the app to the WiFi or something it loads to 100% and then says could not configure and to try again, and during all of that, the AP turns off. Basically when it loads the 3 step things hold down the connect button until it’s over. It won’t seem like it’s doing anything but it helped and worked for me! It seems like the issue is that during the last loading step, it cannot finish connect because the connect to WiFi/AP blinking turns off therefore the connection gets disrupted Old review: Connects to phone and WiFi but in the end fails to connect set up. I can’t even add the AC to the app to use. So annoying.
The app works if you are tech savvy
05/23/2024

benbienphu
These Toshiba units appear to only connect if you are specifically using 2.4 GHZ signal and WPA2. Not WPA2/WPA3 mixed. I would assume to save cost they put very simple components in these appliances that will refuse to connect unless the WiFi they are getting meets the criteria I have already listed. You need a 2.4 GHZ signal and it must be WPA2. I spent about an hour trouble shooting before I found a trouble shooting question in the app that said that WPA2 was needed for compatibility. You most likely WILL need to play around with your router settings to get your unit to connect to the internet. As far as I can tell the app functionally works fine. I can control all features of my AC unit when I’m connected to the local WiFi network and if I’m on cellular data. One bug I did find is that the app will provide you with local weather conditions, but they appear to only be in Celsius, and there appears to be no way to change it. My guess is that this is linked to your region (mine is set to the U.S.), and it won’t show up in Fahrenheit. Not a really problem but kinda egg on face from a software development standpoint.It gets four stars because it pretty much does everything as advertised however setup was a bit time consuming and silly. They really should stress the WiFi requirements. It will not work without those specific requirements.
The app works if you are tech savvy
05/23/2024

benbienphu

These Toshiba units appear to only connect if you are specifically using 2.4 GHZ signal and WPA2. Not WPA2/WPA3 mixed. I would assume to save cost they put very simple components in these appliances that will refuse to connect unless the WiFi they are getting meets the criteria I have already listed. You need a 2.4 GHZ signal and it must be WPA2. I spent about an hour trouble shooting before I found a trouble shooting question in the app that said that WPA2 was needed for compatibility. You most likely WILL need to play around with your router settings to get your unit to connect to the internet. As far as I can tell the app functionally works fine. I can control all features of my AC unit when I’m connected to the local WiFi network and if I’m on cellular data. One bug I did find is that the app will provide you with local weather conditions, but they appear to only be in Celsius, and there appears to be no way to change it. My guess is that this is linked to your region (mine is set to the U.S.), and it won’t show up in Fahrenheit. Not a really problem but kinda egg on face from a software development standpoint.It gets four stars because it pretty much does everything as advertised however setup was a bit time consuming and silly. They really should stress the WiFi requirements. It will not work without those specific requirements.
Finally working!
07/18/2020

DaNMaN6
Bought this unit two months ago, and was beyond frustrated to find out it wasn’t connecting no matter what methods I tried. I felt like I was ripped, having paid extra for “smart” features but only being able to use it manually. After the most recent update, it seems like they have addressed the number one concern, by getting it to finally connect and I have since been able to schedule my AC, and completely control it no matter how far I am from home. It also allows me to unlock other features I wasn’t even aware of since I wasn’t able to ever access them, such as current temperature monitoring, as well as changing between Celsius/Fahrenheit. Only suggestions would be to fix the error where it defaults to Celsius when using the app, and maybe allow a power off schedule to go along with power on. Other than that I am now completely satisfied with how it is working for me and my household!
Finally working!
07/18/2020

DaNMaN6

Bought this unit two months ago, and was beyond frustrated to find out it wasn’t connecting no matter what methods I tried. I felt like I was ripped, having paid extra for “smart” features but only being able to use it manually. After the most recent update, it seems like they have addressed the number one concern, by getting it to finally connect and I have since been able to schedule my AC, and completely control it no matter how far I am from home. It also allows me to unlock other features I wasn’t even aware of since I wasn’t able to ever access them, such as current temperature monitoring, as well as changing between Celsius/Fahrenheit. Only suggestions would be to fix the error where it defaults to Celsius when using the app, and maybe allow a power off schedule to go along with power on. Other than that I am now completely satisfied with how it is working for me and my household!
Needs ALL features to work & needs better directions
09/08/2022

vic_gar
I’m a pretty tech savvy guy & the first day I owned the A/C, I couldn’t figure out what app I needed to get to connect my RAQ-WK08/10 to the internet. Then after some quick google searching I found the app. The only ISSUE I faced during connection was that I was pressing & holding the Wi-Fi logo on the A/C unit instead of pressing and holding down the text right under it for it to connect. Well aside from that, the A/C connected first try. THE ONLY THING IT NEEDS FOR iOS is for the GEO-LOCATION features to fully work. Whenever I try to turn on the geolocation features, it gives me a pop-up asking me to allow location services for the app. I click “OK” and then I’m automatically taken to my settings for the TOSHIBA A/C app. However, there’s no section for the location settings to be shared - it’s literally not an option. The only menu options on the TOSHIBA AC NA settings available are “Allow TOSHIBA AC NA to access:Bluetooth •ONLocal Network •ONSiri & Search • >Notifications • >Preferred language:Language English>”And I checked each option in Siri and Search to no avail. Notifications didn’t have anything about geolocation either… I REALLY REALLY WANT THIS FEATURE TO WORK!!!Dev’s please help!
Needs ALL features to work & needs better directions
09/08/2022

vic_gar

I’m a pretty tech savvy guy & the first day I owned the A/C, I couldn’t figure out what app I needed to get to connect my RAQ-WK08/10 to the internet. Then after some quick google searching I found the app. The only ISSUE I faced during connection was that I was pressing & holding the Wi-Fi logo on the A/C unit instead of pressing and holding down the text right under it for it to connect. Well aside from that, the A/C connected first try. THE ONLY THING IT NEEDS FOR iOS is for the GEO-LOCATION features to fully work. Whenever I try to turn on the geolocation features, it gives me a pop-up asking me to allow location services for the app. I click “OK” and then I’m automatically taken to my settings for the TOSHIBA A/C app. However, there’s no section for the location settings to be shared - it’s literally not an option. The only menu options on the TOSHIBA AC NA settings available are “Allow TOSHIBA AC NA to access:Bluetooth •ONLocal Network •ONSiri & Search • >Notifications • >Preferred language:Language English>”And I checked each option in Siri and Search to no avail. Notifications didn’t have anything about geolocation either… I REALLY REALLY WANT THIS FEATURE TO WORK!!!Dev’s please help!