Synchrony Bank

Name: Synchrony Bank
Rating: 4.8 (32859 reviews)
Author: Synchrony Financial

Banking in sync with you

Free

33K Ratings
Ages

4+
Years
Category

Finance
Developer

Synchrony Financial
Language

EN
+ 2 More
Size

122.9
MB

What can Synchrony Bank help you achieve? Our app gives you the quick, secure access to your money you expect from an award-winning online bank. My Synchrony Bank High Yield Savings account helped me save for a dream vacation where I proposed to my fiancé! I direct deposit exactly what I want to save into my account and the interest I receive makes accomplishing my goals so easy. I can’t explain how helpful Synchrony has been--with easy online access, saving money has never been as enjoyable. I tell all my friends and family just how easy it can be! - Paul, saving smart with Synchrony Bank Open a new account in minutes and manage your existing ones with account management tools and more wherever, whenever in the app. With the Synchrony Bank app, you can: • Open a new account seamlessly in just a few minutes • Track all your account activity anytime, anywhere • Deposit checks easily with mobile check deposit • Confirm balances at a glance with convenient widgets to highlight key data • Connect with our award-winning customer service team, and chat live during business hours for immediate answers and help • Link your Synchrony Bank account to external bank accounts for secured transfers • Renew your CD accounts to keep your savings growing in just a few taps • Manage beneficiaries, view statements, and even go paperless in a snap We’ve built every feature of the Synchrony Bank app with accessibility for all in mind: the app is screen reader-friendly, supports variable font sizes, and uses optimal colors for readability so whatever your needs are, you’ll be able to review critical information wherever you are and whenever you need it. With the app, you’ll have the power of easy-to-use Synchrony service wherever your next adventure takes you. CONNECT WITH US Facebook: facebook.com/SynchronyBank/ Instagram: @SynchronyBank Pinterest: pinterest.com/Synchrony Have a question, comment, or concern? Let us know at appsupport@synchronybank.com. It’s not just our customers that love what we offer. We’ve received awards from Forbes Advisor, Nerdwallet, GOBankingRates and many others, recently including: GOBankingRates' Best Online Bank in 2024* Forbes Advisor 2024 Review of Synchrony Bank** MoneyRates names Synchrony Best Savings Accounts*** MyBank Tracker's Best CDs for 2024**** GOBankingRates' Best CD Accounts in 2024***** MoneyRates names Synchrony Best CD Accounts in 2024****** ABOUT SYNCHRONY BANK We’re not your average bank—you can expect more from Synchrony Bank, where we’re proud to have helped customers for more than 80 years. Today, we combine the stability of FDIC insurance with smart digital tools and consistently great rates. Learn more about banking smart with us at synchronybank.com or reach out to our highly-rated customer service team at 1-866-226-5638 for banking in sync with you. *GOBANKINGRATES.COM: © 2024 GOBankingRates. All Right Reserved. **FORBES: © 2024 Forbes Media LLC. All Rights Reserved. ***MONEYRATES: © 2024 MoneyRates ****MYBANKTRACKER.COM:© 2024 MoneyRates *****GOBANKINGRATES.COM: © 2023 GOBankingRates. All Right Reserved. ******MONEYRATES: © 2024 MoneyRates *******GOBANKINGRATES.COM: © 2023 GOBankingRates. All Right Reserved. ********NERDWALLET: ©2024 NerdWallet, Inc. All Rights Reserved.

Ratings & Reviews

4.8

out of 5

33K Ratings

Where is my 1099 Form and other complaints?
04/23/2021

lil'_b
Went looking for this 1099 document in the Synchrony Bank app but as far as I can see there is no way to see if you even have any documents let alone view or download it then. O.K. this is not an uncommon thing with apps as missing info such as this is often available via a company’s website. So I log on to Synchrony’s website and after a little digging I find the relevant page that purports to allow one to view and download one’s 1099 for a specific year. I click on the correct button, a spinning circle appears and spins for maybe 10 secs or so then nothing. I’m back to the button again. I’m using an iPhone 12 running the latest version of IOS and the most recent version synchrony’s app. To make things worse you’ve now lowered your flipping savings interest rate to 80% of Ally Bank’s current savings interest rate!!!! So what gives synchrony bank? You can do better than this guys....

Developer Response
Hi, you can fine out more about accessing your 1099 here: https://www.synchronybank.com/search/?search=1099&UISCode=0000000For other questions you may have feel free to email us at appsupport@synchronybank.com or call us at 866-226-5638.
Where is my 1099 Form and other complaints?
04/23/2021

lil'_b

Went looking for this 1099 document in the Synchrony Bank app but as far as I can see there is no way to see if you even have any documents let alone view or download it then. O.K. this is not an uncommon thing with apps as missing info such as this is often available via a company’s website. So I log on to Synchrony’s website and after a little digging I find the relevant page that purports to allow one to view and download one’s 1099 for a specific year. I click on the correct button, a spinning circle appears and spins for maybe 10 secs or so then nothing. I’m back to the button again. I’m using an iPhone 12 running the latest version of IOS and the most recent version synchrony’s app. To make things worse you’ve now lowered your flipping savings interest rate to 80% of Ally Bank’s current savings interest rate!!!! So what gives synchrony bank? You can do better than this guys....
Developer Response 05/28/2021
Hi, you can fine out more about accessing your 1099 here: https://www.synchronybank.com/search/?search=1099&UISCode=0000000For other questions you may have feel free to email us at appsupport@synchronybank.com or call us at 866-226-5638.
Synchrony App Credit Card
09/18/2023

Tejerasv911
Absolutely love how simple and easy the process of receiving my card, activating the card (less than 10 seconds,) as well as downloading the app for my IPhone 13 Pro (couldn’t have been easier/quicker to set up) Navigating the app is very intuitive and simple, yet includes everything needed to manage my account (bill pay, transfers, credit limit, rate fees (low/if any), I’ve never had a financial service that actually has given me the security and the tools to manage my money without being charged “an arm and a leg” for whatever situation that requires some large fee)… thank you Synchrony, I look forward to continue using all of the products that you have to offer, and I can’t wait to tell my friends and family about the way your company conducts its business and refer them all directly to your site. Sincerely, Vincent T.

Developer Response
Thanks so much for sharing!
Synchrony App Credit Card
09/18/2023

Tejerasv911

Absolutely love how simple and easy the process of receiving my card, activating the card (less than 10 seconds,) as well as downloading the app for my IPhone 13 Pro (couldn’t have been easier/quicker to set up) Navigating the app is very intuitive and simple, yet includes everything needed to manage my account (bill pay, transfers, credit limit, rate fees (low/if any), I’ve never had a financial service that actually has given me the security and the tools to manage my money without being charged “an arm and a leg” for whatever situation that requires some large fee)… thank you Synchrony, I look forward to continue using all of the products that you have to offer, and I can’t wait to tell my friends and family about the way your company conducts its business and refer them all directly to your site. Sincerely, Vincent T.
Developer Response 08/23/2023
Thanks so much for sharing!
Good yields, bad app
06/05/2025

Murphc24
I have been using synchrony for a few years now. I never had the app because I could always do everything on PC. But they started removing features from the website and requiring that you use the app for those features. The app is horrendous in my experience. I have like a 50% success rate of logging in. Half of the time it just gives me a spinning wheel. The limits on deposits and timing of their system can be annoying. Also, just as a whole, synchrony does not play well with many banks from what I’ve seen. It is incredibly difficult to link up to external accounts to transfer money into this account. Now to the positives. They have great high yield savings accounts and pretty good CDs as well. They make me money, which makes this whole pain of an experience worth it for me. Also, their customer service has been good for me. They are kind and generally knowledgeable. Unfortunately the timing of their systems makes it so I usually have to call multiple times for one issue.
Good yields, bad app
06/05/2025

Murphc24

I have been using synchrony for a few years now. I never had the app because I could always do everything on PC. But they started removing features from the website and requiring that you use the app for those features. The app is horrendous in my experience. I have like a 50% success rate of logging in. Half of the time it just gives me a spinning wheel. The limits on deposits and timing of their system can be annoying. Also, just as a whole, synchrony does not play well with many banks from what I’ve seen. It is incredibly difficult to link up to external accounts to transfer money into this account. Now to the positives. They have great high yield savings accounts and pretty good CDs as well. They make me money, which makes this whole pain of an experience worth it for me. Also, their customer service has been good for me. They are kind and generally knowledgeable. Unfortunately the timing of their systems makes it so I usually have to call multiple times for one issue.
Unrealistic Limits
03/14/2025

38 year banker
I have been working for banks in senior management positions for many years. I have never been limited in making deposits to my bank accounts previously. After receiving a check from my sister to repay me for funds I lent to her, I was told I could not make that deposit in your bank as it was too large? I was further told that I had to mail that check to your bank if I wanted to make the transaction. What a joke! It was only $3000, not $300,000! I had to deposit the amount in another one of my banks and then do an electronic transfer. Seems to be a wasteful process and unsecured way to just make a small deposit in your bank. How would a business ever survive using your bank as their depository? Very disgusted.
Unrealistic Limits
03/14/2025

38 year banker

I have been working for banks in senior management positions for many years. I have never been limited in making deposits to my bank accounts previously. After receiving a check from my sister to repay me for funds I lent to her, I was told I could not make that deposit in your bank as it was too large? I was further told that I had to mail that check to your bank if I wanted to make the transaction. What a joke! It was only $3000, not $300,000! I had to deposit the amount in another one of my banks and then do an electronic transfer. Seems to be a wasteful process and unsecured way to just make a small deposit in your bank. How would a business ever survive using your bank as their depository? Very disgusted.

Our latest update to the Synchrony Bank app gives you: - Backend enablement for smoother money movement - Security updates that ensure protections for your accounts and data - Additional support when linking external accounts - Updated account access for Synchrony Mastercard holders in the MySynchrony app

Version 2.41.0

Jan 21

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics