AT&T Office@Hand

Name: AT&T Office@Hand
Rating: 2.7 (238 reviews)
Author: AT&T Services, Inc.

Business

Free

238 Ratings
Ages

18+
Years
Category

Business
Developer

AT&T Services, Inc.
Language

EN
+ 11 More
Size

318.1
MB

AT&T Office@Hand is a new way to work. Enable your teams to communicate more clearly and collaborate more effectively. AT&T Office@Hand is cloud-based communications that unifies phone calls and video meetings into a simple, easy-to-use application that works anywhere. Welcome to business communications built for the next decade and beyond. Cloud Phone: Do business anywhere you go • Make it easy for customers and colleagues to reach you with a single business identity for HD VoIP calling, SMS, and online fax. • Customize settings and notifications, such as office hours and ringtones. • Route calls with advanced call controls, like call switch, transfer, and park. • Seamlessly make and receive calls with your carrier minutes, Wi‑Fi, or cellular data without ever dropping a call. Video Meetings: A complete video collaboration solution • Enjoy HD quality video meetings for up to 200 participants*. • Easily share screens from mobile or desktop. • Get more control over meetings with advanced in-meeting host and attendee features. *meeting capacity is dependent on AT&T Office@Hand edition

Ratings & Reviews

2.7

out of 5

238 Ratings

Good App, but could be better
09/20/2019

Michaelagile
The things I don't like are what has been mentioned before. That it interrupts a current phone conversation when a call comes in, the alerts to text messages are not always coming through and what I don't like at all is that the it often doesn't ring when a call comes in through the app.Also important to me would be to be able to group text which has not been possible. Please add that - it’s the 21st century! When I have to group text I have to do either from my personal number, which defeats the purpose of having a business number, or I use my google voice number. That’s pretty sad .I think those features are very basic and should be provided on a solid basis. What I do like about the app is that I have business phone number on my regular phone. I am a Realtor and really have to have my number everywhere. So this is a nice option. It works pretty often, just not always. I get the phone calls also on my computer which is great and the notifications also come to my email. So this is helpful so as to not miss a call that could potentially cost me several thousand dollars.
Good App, but could be better
09/20/2019

Michaelagile

The things I don't like are what has been mentioned before. That it interrupts a current phone conversation when a call comes in, the alerts to text messages are not always coming through and what I don't like at all is that the it often doesn't ring when a call comes in through the app.Also important to me would be to be able to group text which has not been possible. Please add that - it’s the 21st century! When I have to group text I have to do either from my personal number, which defeats the purpose of having a business number, or I use my google voice number. That’s pretty sad .I think those features are very basic and should be provided on a solid basis. What I do like about the app is that I have business phone number on my regular phone. I am a Realtor and really have to have my number everywhere. So this is a nice option. It works pretty often, just not always. I get the phone calls also on my computer which is great and the notifications also come to my email. So this is helpful so as to not miss a call that could potentially cost me several thousand dollars.
It’s Okay, But Needs Improvement ...
01/02/2020

MomeeGo
... Calls are often choppy sounding and if you’re on a call with another call coming in, the 2nd incoming call would go directly to voicemail w/o having the option of answering. Additionally and most of the time the calls will only ring once or maybe even one-half a ring and then go to voicemail. Not nearly enough time for someone who is working at something else to have time enough to answer! I believe if these problems could be improved or even all together alleviated this would make the Office@Hand app one of the very best secondary line apps available on the market today.
It’s Okay, But Needs Improvement ...
01/02/2020

MomeeGo

... Calls are often choppy sounding and if you’re on a call with another call coming in, the 2nd incoming call would go directly to voicemail w/o having the option of answering. Additionally and most of the time the calls will only ring once or maybe even one-half a ring and then go to voicemail. Not nearly enough time for someone who is working at something else to have time enough to answer! I believe if these problems could be improved or even all together alleviated this would make the Office@Hand app one of the very best secondary line apps available on the market today.
I works, but…
02/04/2022

7MaggiePR
This is the app that we, my coworkers and I, used while working remotely for almost two years. We still use it back in the office, mainly for texting while coordinating work and it does what is supposed to do. My request to the developers, if I may, would be to resize the texting field line of the interface which currently allows for the window to show previous texts on about 92% of the vertical window space and only about 8% for typing a new text! 😳 Could we make it more like 60/40 ratio? I keep my app up on my screen about 2 inches wide horizontally and top to bottom vertically. I work mainly with graphics software and screen sqft is at a premium. Just give the user the ability to resize that texting line field to suit individual needs. Thank you.
I works, but…
02/04/2022

7MaggiePR

This is the app that we, my coworkers and I, used while working remotely for almost two years. We still use it back in the office, mainly for texting while coordinating work and it does what is supposed to do. My request to the developers, if I may, would be to resize the texting field line of the interface which currently allows for the window to show previous texts on about 92% of the vertical window space and only about 8% for typing a new text! 😳 Could we make it more like 60/40 ratio? I keep my app up on my screen about 2 inches wide horizontally and top to bottom vertically. I work mainly with graphics software and screen sqft is at a premium. Just give the user the ability to resize that texting line field to suit individual needs. Thank you.
Better than before
04/26/2023

DJ Yung Vibe
The app is way better than before! I’ve had this service for over three years now and it’s definitely better today than before.In their latest update, you can now see which number your client had called through the mobile app. I currently have two phone numbers through this service, one for the front of office and one for the back of office. I can now see which phone number a client called so that I know how to properly address them.I also like the fact that you can now record phone calls and listen to them once the call has ended. Of course, be sure you’re following state laws.One thing I would like to see as a feature, is the ability to see call history and text message in ONE thread. There is a service called OpenPhone that maintains all calls and text messages to a specific number. So instead of having to toggle back-and-forth your call history and text message, you can see everything in one thread. would love to see that feature within this app.
Better than before
04/26/2023

DJ Yung Vibe

The app is way better than before! I’ve had this service for over three years now and it’s definitely better today than before.In their latest update, you can now see which number your client had called through the mobile app. I currently have two phone numbers through this service, one for the front of office and one for the back of office. I can now see which phone number a client called so that I know how to properly address them.I also like the fact that you can now record phone calls and listen to them once the call has ended. Of course, be sure you’re following state laws.One thing I would like to see as a feature, is the ability to see call history and text message in ONE thread. There is a service called OpenPhone that maintains all calls and text messages to a specific number. So instead of having to toggle back-and-forth your call history and text message, you can see everything in one thread. would love to see that feature within this app.

• Enhancing Conference - Leave as host • Validate numbers when sending faxes • Turn selected text into a link by pasting a URL • Licenses & Inventory: purchasing via the new Customer Billing Portal • Email alerts and audit logs for new device logins • Voicemail Enhancements for Embedded App • Simultaneous Ring Overflow Call Queues • Improved support for desk phones for O@HCC calls • Sound notification for O@HCC calls while on DND • Inbound Interactions Volume dashboard

Version 25.4.20

Jan 12

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