myMetro

Name: myMetro
Rating: 4.7 (132721 reviews)
Author: MetroPCS

All things Metro

Only for iPhone

Free · Designed for iPhone

133K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

MetroPCS
Language

EN
+ 1 More
Size

682.4
MB

iPhone

Metro has been taking the yada yada out of wireless—now we’re taking it out of your app. Introducing the new Metro app—your go-to app for all things Metro by T-Mobile.

Ratings & Reviews

4.7

out of 5

133K Ratings

Excellent service....
10/31/2019

Bernie's Anya
I am giving 5 stars because that’s the experience I’ve had with Metro PCS. Nothing fake or not true about my review. I get great service at an unbelievably wonderful price. Customer service has been on point every time I needed help. I do want to say that once I did have a problem with entering my payment information.....the was a problem with the app accepting my information for some reason..... it was a very simple fix. I just pulled up Metro PCS on the internet without using the app for that time. I figured the was a glitch in the app that was making it not do what should have been done.........yeah it took a little more time doing this, but I got the results I was looking for “Paying my bill”. I had no other issues after that. I’m so sorry to hear about all the problems others are having. I know that Metro PCS is working on the issues. After all, NO COMPANY WANTS TO LOSE CUSTOMERS.💁🏾‍♀️

Developer Response
Woohoo! That is what we like to hear! We love to hear how our amazing family members are enjoying the tools we provide. We are always looking to make things easy, fun, and accessible! We are also happy to hear that the payment issue was just a one time thing. We want to make sure our apps work for our family members. Thank you so much for reaching out and providing feedback!- Jeremy
Excellent service....
10/31/2019

Bernie's Anya

I am giving 5 stars because that’s the experience I’ve had with Metro PCS. Nothing fake or not true about my review. I get great service at an unbelievably wonderful price. Customer service has been on point every time I needed help. I do want to say that once I did have a problem with entering my payment information.....the was a problem with the app accepting my information for some reason..... it was a very simple fix. I just pulled up Metro PCS on the internet without using the app for that time. I figured the was a glitch in the app that was making it not do what should have been done.........yeah it took a little more time doing this, but I got the results I was looking for “Paying my bill”. I had no other issues after that. I’m so sorry to hear about all the problems others are having. I know that Metro PCS is working on the issues. After all, NO COMPANY WANTS TO LOSE CUSTOMERS.💁🏾‍♀️
Developer Response 07/26/2023
Woohoo! That is what we like to hear! We love to hear how our amazing family members are enjoying the tools we provide. We are always looking to make things easy, fun, and accessible! We are also happy to hear that the payment issue was just a one time thing. We want to make sure our apps work for our family members. Thank you so much for reaching out and providing feedback!- Jeremy
Go with AT&T or Verizon or Mint even… Anybody but Metro PCS.
06/22/2025

kramer costanza
I just got a brand new iPhone with Metro PCS. The phone’s WiFi was on but I had forgotten to actually connect to it at my house, so I used up the 35 GB of high speed within a week… I could deal with it if it dropped to 3G speeds, or even 2G, but my internet while using data is pretty much non-existent. It doesn’t matter if it’s during “peak time”, it never works. I read that throttling down to 2G speeds on Metro is equivalent to the old dial-up speeds, but I NEVER remember AOL 4.0 going this slow. 90% of the time, it moves so slow, the connection will just time out and make me reload the page, thus starting from the beginning again. It’s frustratingly ridiculous. I do GrubHub and couldn’t even look up a building name on Google Chrome in the 12 mins it took to get to the address. And it takes 1.5-2 mins for routes to plot out on Apple Maps, so I have to sit parked and wait for it.I’ve only had this phone with Metro for 5 weeks, but I’m switching over to AT&T. It’s nice having a $40 a month phone bill, but I wouldn’t pay $5 a month for something that only worked while I was at home. And I used to think Sprint was bad because I used to have to step out of the house to get reception enough to make a phone call… But Metro PCS is a total joke.
Go with AT&T or Verizon or Mint even… Anybody but Metro PCS.
06/22/2025

kramer costanza

I just got a brand new iPhone with Metro PCS. The phone’s WiFi was on but I had forgotten to actually connect to it at my house, so I used up the 35 GB of high speed within a week… I could deal with it if it dropped to 3G speeds, or even 2G, but my internet while using data is pretty much non-existent. It doesn’t matter if it’s during “peak time”, it never works. I read that throttling down to 2G speeds on Metro is equivalent to the old dial-up speeds, but I NEVER remember AOL 4.0 going this slow. 90% of the time, it moves so slow, the connection will just time out and make me reload the page, thus starting from the beginning again. It’s frustratingly ridiculous. I do GrubHub and couldn’t even look up a building name on Google Chrome in the 12 mins it took to get to the address. And it takes 1.5-2 mins for routes to plot out on Apple Maps, so I have to sit parked and wait for it.I’ve only had this phone with Metro for 5 weeks, but I’m switching over to AT&T. It’s nice having a $40 a month phone bill, but I wouldn’t pay $5 a month for something that only worked while I was at home. And I used to think Sprint was bad because I used to have to step out of the house to get reception enough to make a phone call… But Metro PCS is a total joke.
You can barely Access the App(1 work around found check bottom)
06/27/2025

ByteSower
Literally the apps features only load(barely) 10% of the time no matter if The device is using cellular network or Wi-Fi because The pin authenticator barely activates and show up resulting in you bypassing it then the app telling you in every section its having issues loading. This had been a problem for YEARS now whats wit the putting to the side of this issue? Why has this issue never been resolve? Its present in multiple devices and across multiple connection types. Can we at least get any public information on a fix or upcoming solution to the bug. We already know it isn't a connection issue on users end because as stated the bug is present on multiple devices across multiple network types. The app is constantly updating so the bug is less likely to be linked to a version mismatch. Can we have any type of updated information on this issue and/or a possible fix soon would make life so much easier.##Work Around for now##Enable airplane mode then load into the app, when prompted to Reconnect Disable airplane mode then press the reconnect button and the authenticator should load
You can barely Access the App(1 work around found check bottom)
06/27/2025

ByteSower

Literally the apps features only load(barely) 10% of the time no matter if The device is using cellular network or Wi-Fi because The pin authenticator barely activates and show up resulting in you bypassing it then the app telling you in every section its having issues loading. This had been a problem for YEARS now whats wit the putting to the side of this issue? Why has this issue never been resolve? Its present in multiple devices and across multiple connection types. Can we at least get any public information on a fix or upcoming solution to the bug. We already know it isn't a connection issue on users end because as stated the bug is present on multiple devices across multiple network types. The app is constantly updating so the bug is less likely to be linked to a version mismatch. Can we have any type of updated information on this issue and/or a possible fix soon would make life so much easier.##Work Around for now##Enable airplane mode then load into the app, when prompted to Reconnect Disable airplane mode then press the reconnect button and the authenticator should load
You need to fix this asap!
07/22/2025

BANGnBANDIT
The app needs a fix asap in regards to the way it signs you into your account. The app automatically “knows” your phone number automatically and will advise you to confirm a one time pin and the pin to the account. The problem is when you have more the one number activated on your phone. Example, I have 2 services (eSIM) in my iPhone 16 pro. I have my main number which is a metro phone number, and I also have a T-mobile service for the T-Satellite. Now the metro app doesn’t automatically recognize my metro number, in fact doesn’t show like it is reading a number at all. Looks like it’s showing as if I’m a new customer, etc. When I manually press “Log in” to see if I can manually get in to my account, literally nothing happens. I get a spinning loading screen and the loading screen will go away and the page will stay in the same “Log in” page. I hope you guys can fix this asap because I am sure I am not the only one who uses more then one phone service on their device and having trouble with this. Once this issue is fixed I will change the review to a 5 star. This is super important due to the app being useless to me while it operates like this.
You need to fix this asap!
07/22/2025

BANGnBANDIT

The app needs a fix asap in regards to the way it signs you into your account. The app automatically “knows” your phone number automatically and will advise you to confirm a one time pin and the pin to the account. The problem is when you have more the one number activated on your phone. Example, I have 2 services (eSIM) in my iPhone 16 pro. I have my main number which is a metro phone number, and I also have a T-mobile service for the T-Satellite. Now the metro app doesn’t automatically recognize my metro number, in fact doesn’t show like it is reading a number at all. Looks like it’s showing as if I’m a new customer, etc. When I manually press “Log in” to see if I can manually get in to my account, literally nothing happens. I get a spinning loading screen and the loading screen will go away and the page will stay in the same “Log in” page. I hope you guys can fix this asap because I am sure I am not the only one who uses more then one phone service on their device and having trouble with this. Once this issue is fixed I will change the review to a 5 star. This is super important due to the app being useless to me while it operates like this.

We’re always improving the app with regular updates for stability, speed, and polish.

Version 11.3.2

12/02/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics