Do more with your WiFi using the NETGEAR Nighthawk app. Access your router’s features and manage your network from anywhere after quickly setting up your WiFi in just a few steps.
The Nighthawk app gives you convenient access to your router’s features:
- Anywhere Access – Monitor and control your home WiFi from anywhere.
- Smart Parental Controls – Filter content and limit time online automatically with Circle® on NETGEAR.
- Armor Security – Advanced cybersecurity on your network to protect all devices from online threats.
- Speed Test – See if you’re getting the internet broadband speeds you’re paying for.
- Guest WiFi – Set up a secure and separate WiFi network for guests.
- Traffic Meter – Monitor internet usage over time.
- Easily pause WiFi, update firmware, and more!
The NETGEAR Nighthawk app (formerly Up App) is a complete upgrade from the legacy NETGEAR genie app. New features are consistently being added. Install it today!
For more information about your router, visit http://www.support.netgear.com
This latest release adds new enhancements and fixes. Be sure to update your Nighthawk router to the latest version with the app in order to explore all the great features. Reach out to us at firstname.lastname@example.org if you have any feedback or run into any issues — we’re here to help.
Ratings and Reviews
Disappointed with Netgear in general.
I have been using the Netgear Genie app for a couple of years. The Nighthawk app is ok, but it doesn’t have a refresh for when my kids are turning on theirs devices to be “unpaused”, so I still use the Genie app.
I would really like to see all devices that have an IP address assigned to them in my device list. Then I could “unpause” them before they are actually connected. I would also like to see a time limit for certain devices. This is the concept with products like Circle. It would be nice if my router did those things so I would not have to buy yet another router to get that capability.
I am aware that Circle is available on certain Nighthawk routers, but not all and the one that it is available on is far inferior to the product I have. I hate that I had to buy the more expensive model without the parental controls I wanted because the router with the controls didn’t work in my house. I fully expected Netgear to upgrade the better routers but that has not happened in well over 2 years.
In all I would not choose Netgear again. There are other routers on the market that have parental controls built in and on several models. I hope to switch soon.
Needs key features
So, the app does work thankfully but I have some qualms with it. This app should support all Netgear WiFi boosters. If you don’t use a nighthawk booster, ALL devices won’t show on the device list, not just what’s on the booster. Next, I do like that there are preset times to allow guest WiFi but it either needs to let you input the time manually or it should have a drop down menu like every other Netgear app has that you can select time increments of 15-30 minutes. I have my kids on the guest WiFi since my Netgear booster isn’t supported for the XR500. The XR500 doesn’t have parental controls at all, even though the advertisement says it does. It’s much better to be able to set time periods on a guest WiFi than it is to disable each device and have to look at the time constantly. I’d love to see this app to give more control since the admin is the one who uses the app. I’d love to be able to edit the devices themselves on the app. Yea I’m sure Netgear will say, get the circle app. Guys... the circle app is among the worse apps you have. It DOESN’T work. Netgear products aren’t cheap and you shouldn’t need five apps to do something basic. You shouldn’t have to pay a premium for parental controls. Netgear’s reputation keeps taking major hits because the lack of user friendly apps and trying to cash out on features that every other company gives for free. This was almost a $400 router. I’d expect to be able to use an app that acts like the $400 was well spent.
Nice routers, bad app
I bought some new Netgear stuff to replace my ISP rental box. I love these Netgear Nighthawk cable modems and WiFi routers. But this app is hot garbage. It was a nightmare to setup the router. I thought maybe 30 minutes at most to complete the setup. But it took me two hours because of this app. It wouldn’t connect to the router because it kept saying there was no internet and no matter what I did it would always say that. The router was working with internet. Since I could see all three bands on my phone and my PC had internet the entire time. But the app somehow never detected it. So, I unplugged the router and model and tried again. Four. Times. All four had the same results. I thought “hey, this’ll be super easy cause it has an app to set it all up”
Boy was I wrong lol
I eventually got it to work by signing in and setting the router up through the website and not this app. It detected the internet after that but still wouldn’t get to the main screen. So I tried the setup option again. But it again, didn’t detect the internet. Then out of the blue just jumped to the main screen with my router finished with the setup.
And now it won’t sign me in to let me view my router. This is the first app I’ve used that I just don’t understand what is going on in its process of things. And the first app I’ve left a review for.
Imma uninstall and reinstall it to see if that helps. But I have doubts
Developer Response ,
Hello. Thank you for your review on the NightHawk app. We are happy to help you. Please email us at NetgearTeam@netgear.com
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- NETGEAR, Inc.
- 237.2 MB
- Requires iOS 12.1 or later.
- Requires iPadOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
English, Arabic, French, German, Italian, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- © 2021 NETGEAR, Inc.
With Family Sharing set up, up to six family members can use this app.