This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your high speed data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.
You can now check your "5G Home Internet" data usage and plan details on the app. We also made it easier to find your privacy settings. Lastly, we've refreshed our FAQ and added an option to get your Number Transfer PIN (as long as your account is not past due).
Ratings and Reviews
Don’t save a payment method
This app works most of the time for what I use it for. One to pay the bill every month. Two to check my data usage on my phone device and hotspot allowance. Three to add or remove services from my phone plan. However I have observed saving a payment method to my profile stops this app from working on my phone. All I get is an error message stating the service is not available. I fixed this error by logging into my account on the Metro website. Removed the save payment method from my profile. Uninstall app from my phone. Reboot my phone. Install app onto my phone. Reboot phone. Wait a few hours. Then the app starts working again. So I don’t save a payment method to my Metro profile. I like using the app too much to screw it up. Also Metro subscribers can pay the monthly bill using the MetroPCS website without incurring additional service fees if the app still doesn’t work. However logging into the website requires using two factor authentication. Whereas the app is a tap away. Entering my card data once per month is no big deal to me since the app is just useful enough to me to justify keeping it on my phone.
Fails when you need it
I don’t hardly leave reviews but today I am. This app right here seriously need a lot of improvement. I have been using metro for years but I try to avoid using this app for the times I need to pay my phone bill and this consistently asinine app. Is the most excruciating annoying thing ever to be factory installed on a device. The luck of it working in all favor is equivalent to winning money of a $1 scratch off ticket. The automated voice system when you call is a third better than this app. FIX FIX FIX FIX FIX FIX this app to work accordingly with/without internet connection please. Metro makes too much money as a brand to offer such low quality apps and services to their customers.
Developer Response ,
Good Morning Anon, I do understand your concern. This is a great app and we want you to be able to use it. Please turn private relay off. Go to settings then to icloud tap on private relay and turn it off. Let us know if this worked. GB
I am giving 5 stars because that’s the experience I’ve had with Metro PCS. Nothing fake or not true about my review. I get great service at an unbelievably wonderful price. Customer service has been on point every time I needed help. I do want to say that once I did have a problem with entering my payment information.....the was a problem with the app accepting my information for some reason..... it was a very simple fix. I just pulled up Metro PCS on the internet without using the app for that time. I figured the was a glitch in the app that was making it not do what should have been done.........yeah it took a little more time doing this, but I got the results I was looking for “Paying my bill”. I had no other issues after that. I’m so sorry to hear about all the problems others are having. I know that Metro PCS is working on the issues. After all, NO COMPANY WANTS TO LOSE CUSTOMERS.💁🏾♀️
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- MetroPCS Wireless, Inc.
- 55.1 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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