H-E-B Debit 4+


Designed for iPad

    • 2.3 • 84 Ratings
    • Free



Account opening is subject to registration and ID verification.¹

Say hello to The H-E-B® Debit Account, a great way to pay from a company Texans have trusted since
1905. Some of the benefits include:

• Earn 5% cash back on H-E-B brand products² when you use the H-E-B Debit card.

• There is no monthly fee to maintain your account.

• Short on funds? With qualifying Direct Deposit, our Purchase Cushion³ may cover you up to $20 if
you fall a little short. (Resolve negative balances within 30 days by adding funds to your account.)

• Access funds up to 2 days faster⁴ with Direct Deposit.

• Free cash withdrawals at H-E-B ATMs.⁵

• Add funds to your account at no cost⁶ by visiting the H-E-B Customer Service Center or checkout.

Visit hebdebit.com to learn more.

1 ID verification required. We will ask for your name, address, date of birth and your government ID number. We may also ask to see a copy of your driver’s license or other documents at any time.

2 5% cash back applies only to H-E-B brand products purchased at a store register at H-E-B owned stores, or on heb.com using your H-E-B Debit Card issued by Pathward, National Association. 5% cash back is limited to the amount of the purchase paid for using your H-E-B Debit Card. Not valid for online purchases at Central Market®, Mi Tienda®, Joe V’s Smart Shop®, or through Favor®. No cash back for pharmacy prescriptions, gift cards, restaurants, fuel, car washes, purchases made on the H-E-B Go app or at H-E-B Go kiosks, or purchases at mobile point-of-sale systems deployed in store. Cash back will be credited to your available balance within 7 business days after applicable purchase. Cash back offer by H E-B. Pathward, N.A., Mastercard, and Netspend do not sponsor, and are not affiliated with the offer.

3 The $20 Purchase Cushion is not an extension of credit. To be eligible, Accountholder must have received qualifying Direct Deposits of paychecks and/or government benefits payments totaling at least $500.00 within one (1) calendar month. See the Deposit Account Agreement for details.

4 Faster funding claim is based on a comparison of the Pathward, National Association, policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.

5 Free ATM withdrawals at H-E-B branded ATMs (“in-network ATMs”) in the US. Visit your Online Account Center for a list of in-network ATMs. Transactions at all non-H-E-B branded ATMs are $2.95, operator may assess additional charges.

6 There is no fee to add funds at participating H-E-B locations for the H-E-B® Debit Account. See the Deposit Agreement for details and additional fees.

The H-E-B® Debit deposit account and H-E-B Debit Card are established by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Netspend is a service provider to Pathward, N.A. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787.

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Card may be used everywhere Debit Mastercard is accepted.

© 2022 Netspend Corporation. All rights reserved worldwide. Netspend is the federally registered U.S. service mark of Netspend Corporation. All other trademarks and service marks belong to their owners.

Apple® and the Apple logo® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

What’s New

Version 6.5

Backend update

Ratings and Reviews

2.3 out of 5
84 Ratings

84 Ratings

KristinKatheyn ,

Slow & Janky

I will follow H‑E‑B to the ends of the earth and they can do no wrong in my eyes — until we got this app. It’s slow and now multiple times, I get an error message when transferring money into my account. I just get a red ! inside a triangle with zero explanation why. Multiple calls to customer support and they tell me it’s my bank, yet my card goes through just fine every other time.

Forces me to order my groceries using my regular card, this forfeiting my 5% cash back — which feels like foregoing a reward for being a lifelong customer and buying store brand products.

Just not good at all.

Developer Response ,

We are very sorry to hear about the technical issues you are experiencing with the H-E-B Debit mobile app. Please email us at prioritycare@hebdebit.com with your name, email and phone number so we can assist you.

sofiayazmin ,

HEB can do better than this

I signed up for this card online. I was asked to provide proof of identification. Between the time I was asked to provide the proof and the time that it took me to gather the proof to upload it, the system timed out and would not let me start the process over. I stopped trying and completely forgot about it. A few days later, my card showed up in the mail. Ok, so I go to activate it online… enter the card info and it says they need further details please call a 1800#. I called. A gentleman answered with a heavy accent and he kept asking me “the year the account was created”. I thought it was an odd question since this card was just rolled out this year. So I kept asking him which account he was referring to and he said he couldn’t answer that question. So he just kept asking me the year the account was created so I finally answered “2022”. He then said he was going to transfer me to someone who can help me continue getting my account set up and then the call dropped. I tried calling back and the number would not go through. HEB is an amazing company that makes a ridiculous amount of money. Y’all can do so much better than this. This was such a huge disappointment.

Developer Response ,

Oh no! We're sorry for the difficulties you've experienced with the HEB Debit activation process. We are happy to look into this further. Please email us at prioritycare@hebdebit.com with your name, email, and phone number so we can contact you and address the concerns you've raised.

Hlollipop ,

Unable to add funds

I was excited to get the H‑E‑B card because that’s where I do all my grocery shopping and prefer the H‑E‑B brand over the name brand items. I have had my card for about a week now and have not been able to use it. When I go to add funds by transferring from an outside debit card I get the same message every time. “The address information provided does not match your account.” Which I don’t understand that message because when adding card information it doesn’t ask for the address. The address on my account is the address that was provided with the proof of identity that I had to provide… which that was a hassle to. I answered all the questions correctly but somehow they couldn’t verify me so they required documentation. I submitted a message via the secure message board and that has not been helpful at all. I have the latest software update for my phone and the most recent update for the app so it’s not an issue with that.

Developer Response ,

We are very sorry to hear about the technical issues you are experiencing with the H-E-B Debit mobile app. Please email us at prioritycare@hebdebit.com with your name, email and phone number so we can assist you.

App Privacy

The developer, NETSPEND CORPORATION, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer


You Might Also Like