First Commonwealth Banking 4+

Easy to Use, Efficient, & Customizable

This new app is a great improvement from the prior app. It took only minutes to download and set up my account. The new features are greatly appreciated and make banking remotely much easier. I love the ability to open accounts through the app and use Zele to transfer money. The app is much easier and more efficient to use compared to the old platform. I did have a moment of confusion but was able to call customer support and the person that helped me had a very clear understanding of the app and was able to assist with all my questions. I also really like how the app display translates so nicely from the computer to phone.

DO NOT TRUST THIS P.O.S

This dog$&@! App and service has almost gotten me stranded, MULTIPLE times. You will NOT be able to see your true balance after a certain time, as well as not be able to send or receive Zelle payments from other accounts to compensate if you ,lord forbid, need to spend more than the amount than you had in the account. I cannot count the number of times I have tried to get gas late at night doordashing, and am not able to get nearly enough gas to finish a night, and am just completely unable to use the funds in the account in the meantime. The frequency this happens is insane if you’re up at night, and there isn’t any 24 hour customer service to take care of serious issues like this, and every time the morning after, customer service rep just says there was an outage, and it should be fixed now. Planning on cutting ties with one of the most inconsistent, dog$&@! Services I’ve ever had the displeasure of using.

Developer Response ,

We're so sorry to hear about your issues. If you'd like us to look into this for you, please email us your information at engage@fcbanking.com

Easy to use, great notifications, and check deposits

I love this app. I’m not sure of prior versions because I just started banking with them last year. I love having a passcode access ability. My favorite feature is the mobile check depositing. That is quick and easy and saves a trip to a branch. I also like setting up notifications. I have one set up for if any transaction is above a certain amount or if account balance is below certain amount.