First Commonwealth Banking 4+

This new app is a great improvement from the prior app. It took only minutes to download and set up my account. The new features are greatly appreciated and make banking remotely much easier. I love the ability to open accounts through the app and use Zele to transfer money. The app is much easier and more efficient to use compared to the old platform. I did have a moment of confusion but was able to call customer support and the person that helped me had a very clear understanding of the app and was able to assist with all my questions. I also really like how the app display translates so nicely from the computer to phone.

I love this app. I’m not sure of prior versions because I just started banking with them last year. I love having a passcode access ability. My favorite feature is the mobile check depositing. That is quick and easy and saves a trip to a branch. I also like setting up notifications. I have one set up for if any transaction is above a certain amount or if account balance is below certain amount.

Since our bank closed in Plumville, there is no convenient places for us to get quick cash, make a deposit or anything else, without paying 3.00 for an ATM machine in a convenience store. It may not have been feasible to keep the bank open, but you have taken a great service away from the loyal customers in this area that could use the ATM machine. I had previously used the bank in Rural Valley that closed, but they kept their ATM open so that people were not completely left with no options but to drive a distance to go to the bank. I always made deposits at the ATM, now I make them by my phone, and it takes like 4 days for me to get my money! You have definitely not improved anything for those of us in my area! Not happy at all!!!