I love being able to control my unit through the app whether I am home or not.I also appreciate being able to see power consumption, which encourages me to be a little more efficient with my usage and save some $.I had one bug where my unit duplicated itself in the app and would no longer accept control commands from the app, but deleting it and starting fresh solved that and I haven’t experienced the issue again.

EDIT: hitting the RESET button on the unit (by the power outlet) seems to have fixed at least the app reading the inaccurate room temperature!! Posting this at the top so hopefully others see it first. But now it’s completely different. (I mostly use the app to turn things off and on, or change temps, I don’t do any automations.) The app always says the room temp is 73, and I can tell you it’s definitely not. It’s said that for a couple weeks and doesn’t change. The unit itself takes awhile to cool down the room, and sometimes runs for a long time (over an hour). Sometimes I eventually set the temperature higher just so it’ll turn off. Moving the temperature sensor definitely helped, but that shouldn’t need to be done. I’ve found that I run the unit even when I’m not home, so it doesn’t have to work as hard when I come home from work. Again, everything was fine last year. I genuinely don’t know what happened, but in reading other’s reviews, it sounds like I’m not the only one experiencing stuff like this. It sounds like deleting/reinstalling the app won’t fix anything, which is disappointing. The only reason I’m giving this app two stars is because of the excellent customer service. They’ve helped me fix the temperature sensor and sent me photos of how to move it, as well as other issues. They’re responsive and kind.

Sure, it's better looking than most window units, but I bought this for the app and scheduling capabilities. It's completely useless in that regard. Automations almost never work and turn the unit on, and on the rare occasion they do turn it on the settings have never once worked. It turns on at the lowest fan speed and eco mode. It's the same when I turn it on from the app. It shows fan on high and cool mode in the app but the unit is in low and eco. I have to switch each to a different setting and back to my desired setting for it to work. Absolute failure as a product unless they update their tech quickly. I've missed my opportunity to return this as it only recently got warm enough to actually use the automations and discover these fatal flaws.Edit: The app no longer controls the unit at all so it's gotten worse, but I've also discovered another serious flaw. If you lose power, when it is restored the unit does not power back on. Our older "dumb" one did, and I thought the long beep it made waking me up was annoying. It's far worse to wake up some time later because your bedroom has gotten hot. We don't lose power often, but get the occasional very quick outage during a thunderstorm and it's annoying. Will definitely not be using this AC unit again next year.

The firmware is not even currently on version 1 and it shows. Anyone excited enough to give this app a glowing review when it can barely handle basic tasks is… telling.It requires a Windmill account for any functionality (most WiFi enabled ACs do but it’s a new, unproven company hoarding your data, hooray). It doesn’t maintain previous settings such as cool vs eco, set temp, or fan speed. Similarly, night mode only stays on for one night at a time and is buried deep in the settings that are not intuitive to find. Why not just put the slider on the main page taken up by 50% advertisements for your local utility company?While the energy meter should be a cool feature, anything other than the real time readout is hilariously inaccurate with my unit using 500 watts for 3 hours straight and then reporting an average of 287 watts over that same time period.Not sure if the unit is at fault or the programming is bad but it tends to hover about 5 degrees above where it’s set in app. With the energy meter, you can see it actively NOT using the full capacity despite also not being anywhere close to the set temp.Every encounter I’ve had with this company including the app, customer service, and the unit itself shows that this is just another tech startup with too large a marketing budget. I’d never recommend this app and related experiences to anyone.