Made by you™
You make us more than just glitter and googly eyes. More than yarn, paper, canvas or clay. You— the Makers— make us matter. You make us Michaels. We’re made by you.
FIND EVERYTHING YOU NEED
Shop thru the app to get what you need.
Locate the closest Michaels store.
Find items in the store using the new Voice Search, a major time-saver! Check the availability and prices for products wherever you are. Save your favorite project ideas and products to a shopping list.
See the weekly ad (woo-hoo, savings!) and get coupons for your local store. Check out faster by scanning your coupons in the app.
Access hundreds of project ideas and everything you need to make them. Browse upcoming events like Kids Club®, fun-for-the-family MAKE breaks and more.
MAKE MORE. GET REWARDED.
Sign up in the app for Michaels Rewards, our free perks program! Members get exclusive offers, receipt-free returns, event invites, early sales alerts and more.
Michaels is the largest arts and crafts retailer in North America, with stores across 49 states and Canada. We’re here for the makers, providing inspiration and crafting supplies across the following product categories:
Baking & Party
Beads & Jewelry
Crafts & Hobbies
Floral & Décor
Kids’ Toys & Activities
Knitting & Crochet
Scrapbooking & Papercraft
Sewing & Fabric
Tech + DIY
Teacher Supplies Wedding
Ratings and Reviews
Southlake texas store
I am a commercial artist and often go into your Southlake store… I always have to walk to the back find an employee and ask them to get my canvas down from upper shelf. They then have to find a ladder and get it down. Rarely do they offer to take it up front for me 4ft by 5 ft canvas ! Never do they offer to take to car! So the other day my client has to have 3 by 4 canvas and the walls are bare. I can’t find employee so I go into stock room because door was open and this guy says ( I think he was mgr, not sure) if it’s not there we do t have it. So I head out. Well I have an in with one of the nicest hardest working employees you have named Michelle and I see her . She and I go to canvas shelf she scans it with scanner, she goes into stock room and comes out with my canvas. She has done this many times for me.. as a professional I am up against deadlines so this really means a lot to me!!!! I love checking out with Pam because she is just great also!!!!!! These are fabulous employees and I should know. Your frame guys are great too because I have to bother them every single week I go into store because you have horrible netting no one buys on the lower shelves and canvas everyone buys on the high shelves. Please re think this!!! Beautiful clean store!
Phone customer Assistance.
I had a problem with my sign in today and was locked out of purchasing with Michaels.
I called your help line and the woman who helped me was pleasant and courteous and avoided stress for me. She immediately found my problem and resolved it.
Thank you Michaels for having a love person to contact for any problem rather then being sent to a recording. This shows that Michael does business for the customer and shows respect for your customers. Today too many business’ leave customers frustrated when having someone like I spoke to today was actually a nice experience as she walked me through easily to resolve my problem. Let me add that after getting a message that said I was locked out I was ready to not shop Michaels any longer. The one suggestion I would add is that a message telling customer that a live person can help them if they have any problems would result In many more happy customers.
Thank you n Happy Holidays. Please thank the woman that helped me today.
I have been a rewards customer of Michaels for many many years and have utilized their ‘buy online pickup at store’ option since it first became an option. One of my biggest issues is choosing the ‘available at store’ option. When selected I expect to see items available at my store or at a store near me. What I get are all the items available at different store, not necessarily my store. It wastes my time to click on each individual item only to find out it’s available 100 miles away. My other issue is updating account information. I recently lost my husband and due to his loss I now have all new bank and credit cards. I updated my account with the new payment information and now I’ve been trying to place a $200 order and it keeps stating they can’t verify my payment and then my bank sends me a notice that my payment was decline due to in inaccurate expiration date. It shows the correct expiration date on my account information and I tried deleting and re-entering to no avail. I’ve tried placing the order numerous times and was irritated to see a ton of failed attempts show up on my bank statement as the money being deducted and then immediately reversed. Why would Michaels even be charging my card PRIOR to me even receiving the merchandise? That in itself is just plain wrong.
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- Michaels Stores, Inc.
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- © 2011-2020 Michaels Stores, Inc.
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