MyHumana 4+

Name: MyHumana
Rating: 2.9 (1754 reviews)
Author: Humana Inc.

Humana Inc.

Diseñado para iPad

- 2,9 • 1,8 mil valoraciones

- Gratis

Descripción

MyHumana provides quick and easy access to your Humana insurance information.

Coverage
- View important information you need about your plan details, including deductibles & balances. Also view information for dependents and other delegated members covered under your plan.

ID Cards
- View, display and fax your Medical, Dental and Pharmacy ID Cards.

Drug Pricing
- Get pricing for your prescriptions at local pharmacies and find cost-saving opportunities through Humana Pharmacy.

Pay My Bill
- HumanaOne members; make one-time payments, set up recurring payments, add/edit/delete payment methods, view payment history and invoice details

Claims
- See your latest claims, their status, summary and detailed information.

Provider Finder
- Find a doctor, pharmacy, dentist, hospital or urgent care center. Search by name, specialty, ZIP code or current location.*

Profile
- View and edit your profile information (depending on your plan, certain fields may not be editable)

* Requires location sharing enabled on your phone. Continued use of GPS running in the background can dramatically decrease battery life.

5 abr 2024

Versión 10.0.2

What's new:
* Updates for Louisiana and Oklahoma Medicaid members
* Chat access for MAPD members
* Performance and security fixes
* Miscellaneous bug fixes and improvements

2,9 de 5

1,8 mil valoraciones

Does some things well

If you have managed to save a payment method, you can make a payment. The scan credit card option does not work. Entering another payment method such as a credit card “cannot be saved at this time”. Well that’s helpful. :-( Make an automatic payment via credit card, “cannot be saved at this time, please try again later”, but there is no later time that works!! You would think the owner of this app, Humana, would want to make receiving payments work and easy, but not in this case. Why is that?

Review the APP, not the company

I’ve had the Humana app as long as I’ve had Humana, about 3 years now. I’ve never had a problem with the app. Everything opens the way it’s supposed to. Updates of stuff I did at the dr are pretty quick to show up. No issues worth noting.

Regarding people who bash the app with 1-star and 2-star reviews; take a closer look at what they’re saying. Many of them give the app a low rating because the app doesn’t do something they think it should, call Humana on the phone, and then give the APP a low rating because they got frustrated on the PHONE CALL. True, the app doesn’t do absolutely everything. But it’s an app! If you want 100% access to 100% of everything, just go to the full website!

Hi! Thanks for the review! If you ever have any suggestions or feedback for us on what you'd like to see in the future, please free to message us at MobileFeedback@humana.com

Just not good

This app is designed in counter-intuitive ways. It's not as bad as the Centerwell app, but it's also not even as good as the Healthy Horizons app. The main issue I have with it is that, while it will load billing and payments (basically, recent medical appointments), it will not load anything about my plan or benefits. It seems to have incredible difficulties accessing its own database in a way the website doesn't.

Why are there three different apps for Humana? There doesn't seem to be much reason that they couldn't all be integrated. They have similar UIs, similar issues, etc. They have the same login, when and if it works. Once you log in, what's actually in each app is incredibly simple and bare bones (albeit using nonstandard and counterintuitive navigation and UI). There is no good reason for this to be such a circus. :(

El desarrollador, Humana Inc., ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador.