Never wait in line again. With the Panera Bread app, it’s easy to order your favorites made just the way you like them, even when you’re on the go.
• Reorder your recent Rapid-Pick Up or delivery orders using the Rapid Reorder feature
• Order for Rapid Pick-Up or delivery and get your food when and where you want it.
• Customize your meal to make it just the way you like it—with this or without that.
• Track your delivery order in real time, from the cafe right to your door.
• Join MyPanera and start earning rewards right away. See your rewards any time.
We've updated the app to improve your experience. This update includes a few fixes to enhance your overall ordering experience.
Ratings and Reviews
Great food! Great service! Great people! Love online ordering!
I order dinner online from PB several times a week. I love the real, fresh food. The selections seem endless when I order online, because I can add or remove many ingredients to my Pick 2 salad and sandwich. When I make a change while ordering, it reflects the change in the calories and price for the order. The website is easy to use and intuitive and displays the pictures of the items and the calories and prices for each item, even the desserts.
The only confusion I had in the beginning was the next major command is at the bottom of the page (in an orange bar), and I wasn’t looking there.
I only wish they would deliver to me, but I am just out of their range! Very frustrating, because I am mobility challenged and was really counting on enjoying delivery service. Sometimes friends pick up my dinner. But if I have to drive over myself, the wonderful Herndon staff brings my order out to me. I can’t ask for much more. Well, delivery would be nice!
Panera Bread should take a page from Chick-Fil-A with their customer appreciation for using their app. There is a limit to how many times you earn “points/visits” when patronizing Panera Bread. I made a visit once a day for days only to have their system tell me I have reached my limit for inputting receipt information. Each visit I spent over $23, and to have my visits refused is a slap in the face honestly. My husband banned me from going back spending any money with Panera. Not only is it a bit pricey, but he felt insulted and I was embarrassed bc I had been bragging about this being one of the few places around us for healthy-ish food. Chick-Fil-A allows points each visit. If I went 3xs a day for 5 days I got points on points which add up, even when you redeem them for food. Chick-Fil-A also allow you to purchase the entire menu (eventually), no limits on what they give unlike MOST apps. Which makes me go to Chick-Fil-A more often than I normally would. Panera Bread I know I’m just one person, but I normally spent $23-$30 at least each visit, never again! Also, for your other customers you should think about doing a scan instead of number input. I hated having your employees grabbing my phone from my hand to input a number instead of using a quick scan and moving on.
Great food, if only the service was so
I love their menu choices and the quality of their food. GREAT pastries, salads and sandwiches. Now if the management (not the store manager-the company management) would just get their act together and revise their application, interview, and hiring process, I bet they’d have MUCH better service. Most of the front workers don’t listen and are slow to help. My daughter, who is what I call smarter than the average bear, efficient and had food service experience, tried to apply for a job here right before she moved home from college. By the time the company got back to her two weeks had gone by. Then the interview was a week later. The second interview was two weeks after that. By that time she was five weeks into her summer and had another job! No wonder the company cannot good workers. They all get other jobs before the second interview and go elsewhere! Modernize and speed up the hiring process and hire service people who can serve your customers well. If it weren’t for your food and location I wouldn’t come back. If it weren’t for your poor service, I’d come back more often.
- Panera, LLC
- 147 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Copyright ©2016 Panera Bread. All rights reserved.
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