ParkColumbus 4+

I was moving into my new apartment and left my car parked in one of the spots below my garage so my parents could park in my spot to move me in. I used this app thinking I’d be fine for the 3 hour limit since it’s posted all over the garage to use it (the garage is park place Columbus connected to the Wilson place on OSU campus). I go out when I have about 5 minutes left on my meter to move my car back to my spot and I see a parking ticket on my window for $20. Apparently the app and garage do not communicate properly when people pay for their parking. Not worth my time and money to use if it’s not going to actually work.

I apologize for the inconvenience. We will need to investigate further and in order to do so we will need additional information from you. Please follow up with us at feedback@parkmobile.io and we will assist you right away.

First off this company(park mobile) lost a bunch of our emails and passwords in a breach earlier this year. Beyond that, they partner with cities to create an awful parking experience.

Specifically here in Columbus:
The use of this app and the new parking rules in the short north are harmful to everyone. An area known for its bars and restaurants now limits you to a 3 hour parking limit that requires you to move your car to a new zone (not even new spot) after your limit expires. You also can not park after 10pm which effects workers and patrons of the establishments. Definitely can not have a drink with a meal or go out for drinks when you are forced to drive every three hours to find a new spot. Let alone feeling rushed at dinner to go move your car. Why would I want to visit friends who live in the area or go out when the parking situation is now worse than before? I’d appreciate if the developer of this app would make known the frustrations of its users to the Columbus parking authorities. You obviously work for the parking authority so please make them aware of our frustrations.

Thank you for the feedback! I definitely understand your frustrations, however, it sounds as if your issues are with the Parking Authority in your area and not that the app is actually not malfunctioning for you. If there is a specific issue that you have experienced where the app did not allow you to initiate a parking session or things of that nature, please email us at feedback@parkmobile.io. Thank you!

Mandatory minimum times is ok, but not if I cant “leave” or park at more than one spot. As a courier who may only be at a place for a few minutes and then needs to pay for parking at another location this is not an option you can use. Pay to park for a minimum of 30min and you can not use it to park again for at least 30min but may need to pay to park 2-3 or even more in this time frame.

Update.... Parkmobile recommends I contact the owner of the spot and completely missed the point of my post. Furthermore I have found that this is clearly a designed part of the app as they include the topic in their faq where they simply( summarized) state you cannot pay to park at two locations at one time. This is the flaw I mentioned in giving my review and I stand by it.

I am sorry for your frustration. Unfortunately, the parking times and cost are configured by our clients, as we are simply facilitating the transaction. I strongly encourage you to reach out to the owner of the parking space and let them know that you would like different options with your parking.