TurboTax: File Your Tax Return 4+

E-file Taxes & Get Your Refund

Intuit Inc.

    • 4.8 • 937.1K Ratings
    • Free

Description

"File with complete confidence. Whether you get expert help or file yourself, we guarantee your max refund and 100% accuracy.

Join the millions who switch to TurboTax every year! Whether our experts prepare your tax return or you do it yourself, we guarantee our calculations are always 100% accurate, or we'll pay any penalties* (1).

FILE WITH 100% CONFIDENCE
• TAX RETURN LIFETIME GUARANTEE: Whether you get expert help or file yourself, you'll get your max refund, 100% accuracy, and audit support for your return's full 7-year lifetime, guaranteed (2).
• DONE RIGHT, WITH OUR SEASONED TAX EXPERTS: Our TurboTax Live tax experts have an average of 12 years' experience and are always up-to-date on all the latest tax laws. When you choose to work with a Live expert, you can trust that you're in good hands.

OPT FOR EXPERT HELP, OR DO IT YOURSELF
• TurboTax Live Full Service - Let an expert do your taxes start to finish. A local tax expert matched to your unique situation will get your taxes done 100% right - as soon as today. You can even work with the same dedicated tax expert every year.
• TurboTax Live Assisted - Get unlimited expert help as you file. Get unlimited help from tax experts as you file. And, only TurboTax Live Assisted includes a 100% accurate, expert final review at no extra charge.
• Or, file on your own with confidence. When you want to do your own taxes, it's quick and easy with TurboTax. We'll get you your max refund with step-by-step guidance and 100% accurate calculations.
• TurboTax Free Edition - 100% free tax filing, 100% accurate, max refund guarantee even when you file for free. ~37% of taxpayers qualify. Simple Form 1040 returns only (no schedules except for Earned Income Tax Credit, Child Tax Credit and Student Loan Interest).

FILE EASILY WITH SPECIAL FEATURES
• File 30% faster on our app!*
• Get started quickly with easy info uploads. Jumpstart your taxes with last year's info, or snap a photo of your W-2 or 1099-NEC and we'll auto-fill your info.
• Easily import investment activity. Save time and hassle by importing your investment info, including crypto transactions.
• Find every deduction and credit. Searches up to 500 deductions and credits. Based on your unique situation, it finds the deductions and credits that apply to you so you get everything you deserve.
• Added deduction support for self-employed customers. Our Deduction Finder feature helps sync your accounts and import transactions, so you don't miss a single self-employment deduction.
• Spanish-language support: The TurboTax app is now available in Spanish! You can now toggle between English and Spanish and file your taxes in your preferred language. Bilingual experts are also available to help answer your questions or file your taxes for you from start to finish.

DISCLAIMERS
1. Accuracy, Max Refund, Full Service, and Audit Support Guarantee: See terms of service or turbotax.com/guarantees for full details.
2. Lifetime Guarantee: A combination of coverage: 100% Accurate Calculations, Maximum Refund, and Audit Support Guarantees. All guaranteed for the full 7-year life of your tax return. Individual returns only. See terms of service for details.
3. TurboTax Free Edition is for simple Form 1040 returns only (no schedules except for Earned Income Tax Credit, Child Tax Credit and student loan interest). 37% of filers qualify.

*On average, customers using our mobile app take 30% less time to complete their taxes compared to time taken on our website"

What’s New

Version 10.20.1

We have made performance improvements and fixed some bugs to make your tax filing experience even better.

Ratings and Reviews

4.8 out of 5
937.1K Ratings

937.1K Ratings

Robert Ranlett ,

Hate to Complain

Normally filing with Turbotax is an easy glitch free process but not this year. I had to enter my spouse’s driver license information three times before it was accepted. I felt I was in an endless loop and considered going to another tax software provider. Also the ads that appear at the end prior to filing are confusing this year. I don’t mind looking at them but they should be cleanly separated from the actual filing process. Otherwise your product was again outstanding and entering my various forms and tax data was easy with help available at every step which is why I hate to complain. I am a longtime user of turbotax, first via downloaded software and now the mobile app which I enjoy using. I know you will consider my feedback and I look forward to using TurboTax next year.

Thanks for your rapid response to my concerns. I only mentioned it because it was the first time I faced any type of glitch using turbotax. I will remember your suggestions for next year, see you then.

Developer Response ,

Hello Robert. We truly are grateful for your loyalty to our software and value your feedback. We did not want your experience with the TurboTax mobile app to be displeasing. We do understand your concern about glitching and information not being accepted. With the app, try to uninstall and reinstall to ensure you have the latest version. Also, you can continue to TurboTax.com in a browser, if this persists. Additionally, you can fill out an App Feedback form: https://bit.ly/37k3NBL We are glad that you were able to file with us and love our available assistance. If you are still having issues with the app, you can contact us on Facebook or Twitter. Thank you for being a part of the TurboTax Family! -Te'Anna

MarilynFC ,

Turbotax rejected me for being a first-time-filling-immigrant

My husband and I are new to this country; this is our first time doing taxes, and we decided to go with TurboTax. We uploaded every document and chose to be assisted by a specialist. We were assigned to Nigel, who was amazing and assisted us wonderfully. After almost three hours, he told us that management is reviewing our file and he’ll call us back the next working day to complete the process.

The first thing he said when he called us back was that he didn’t have good news; management had decided to deny us the service for being non-resident aliens (which is not even the case) and filing for the first time. I was so confused I wanted to make sure I got that right, so I repeated what he said back as a question: they are denying us the service for being immigrants, and for this being our first time filing? His answer: yes, that’s basically why. I then asked if there was a way around it, someone we could talk to; he said no way around it and no one to talk to since the decision came from management.

For people who didn’t grow up here, the tax system/process can be overwhelming, especially the first time. Taking that into consideration, do you think it’s fair, or even logical, for TurboTax to deny assisting us just because we are immigrants, and this being our first time? This has been the most racist and neglecting experience we’ve had since arriving in this country.

Developer Response ,

Hi there Marilyn, we appreciate you for taking the time to leave us a review and bringing this matter to our attention. We are sincerely disheartened to hear of your experience and want to reassure you that we here at Intuit and TurboTax are dedicated to diversity and inclusion as a whole. We take your feedback very seriously and would love the opportunity to investigate this matter further with you. At your earliest convenience, please send us a message on either Facebook, X (formerly known as Twitter), or Instagram, and we'd be delighted to look into this further. We look forward to speaking with you soon! - Kayla

Walker-jh2 ,

Not free, no help when the IRS sends a letter, and still waiting for refund four months later

I used the TurboTax app to file my refund in early February. The app was relatively easy to use, but it did get old going in circles sometimes. Unfortunately, the free option really is not usable. If you have to file state taxes like just about everyone, then you will have to pay $40 per state. If you’re a college student in another state like me, that means two states so $80. Of course, no student discount. Honestly, that was not too bad since I was supposed to get a lot back.
Unfortunately, that was not what happened. I did get some from one the state returns, but that was it. The IRS sent a letter for a health insurance form that didn’t even apply to me. If you want help with that, guess what? It will cost you even more money! At that point, I wasn’t paying TurboTax any more so I went off on my own. Eventually I got it figured out, but not without massive disruption to my school work. None of that help was thanks to TurboTax which sends you to FAQs that don’t really apply.
They have online discussions which appear to have many people with the same problem. This program is made to look easy- and it is at first- but the headache it causes later is not worth it. Never had trouble like this with H&R Block so I think I’ll go back to them next year. Whatever you do, don’t use TurboTax. It is seriously not worth it. Still waiting for that federal tax refund BTW.

Developer Response ,

Hi there,

Thank you for the detailed review of your experience. Your feedback is important to us and we would like to help you address the concerns you've shared. All of our customers begin with our Free Edition. If your tax situation requires additional forms that are only supported in a higher version of TurboTax, you will need to be upgraded in order for us to maximize deductions and handle any additional tax-filing responsibilities. To learn more, please go here: https://intuit.me/38dKY1b Please keep in mind that any additional services, such as the Refund Processing Service, can also contribute to your overall charge. If you wish to review your charges, please follow the steps outlined here https://intuit.me/2tMtaLL.

Our support webpage, TurboTax Real Money Talk Community, contains many different articles reflecting the most current changes in tax laws and requirements. For the letter you've received from the IRS about your health insurance, I'd like to share that this can differ for each individual depending on their specifics and you can learn more about that here: https://intuit.me/2SYRrbf

I understand this year did not go the way we had wanted. We understand your time is valuable and appreciate your review of our response today. I hope that we will have the opportunity to regain your trust in the future.

-Minh

App Privacy

The developer, Intuit Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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