Description

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch

Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time

Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.** 

Mobile Check Deposit: Quickly and easily deposit checks from anywhere
ATM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S.
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Smarter 

Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts 

Bill management*: View and manage your bills and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments, including automatic payments, and transfers.
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure 

Citi® Quick Lock: Lock or unlock your lost or misplaced card 

PIN Reset: Reset your debit card PIN from your mobile device 

Enable Touch ID® or Face ID® for a fast and safe way to access your account
* Features are available today on a limited basis.
**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

What’s New

Version 9.18.0

The Citi Mobile App for iOS has been rebuilt to provide faster performance, improved navigation, and smart shortcuts to better access the features you use most. Get a 360° view of your money when you link your Citi and non-Citi accounts, share expenses with friends and family with the split feature on Zelle®, and more. New this month- opt in and get alerted when an ATM Cash Withdrawal is made from your bank account. You set the limit so you can monitor your account activity in real time, and confirm that the correct amount was deducted.

Ratings and Reviews

4.8 out of 5
1.3M Ratings

1.3M Ratings

dominicana702 ,

I was so relieved!!!

So I got a message that my bill was due on the 10th and I was at work at the time and I thought that’s weird? why would I have a bill due if my credit card is at a zero balance and I haven’t used it in a long time? so I got busy at work and forgot about it. So it’s 2:20 am I was watching TV almost falling asleep and I remembered I have to look at my Citibank account and see what’s going on....when I logged on to my account it said I had a $500 charge on it!!! made on 8/24!!! I was panicking I couldn’t think straight I asked my son who just got home from being out with his girlfriend to come helping me!!! we finally got through and I’m sorry but in my moment of panicking I totally forgot the name of the guy who helped me .....that citi bank customer rep was so friendly and so nice!! he calmed me down assured me everything will be taken care of... So that loser In Missouri get a job get your own credit card you THIEF!!! I went and blocked/locked all my cards!!! THANK YOU CITI BANK & REP YOUR THE BEST!!

Hawkhead978 ,

Update made the app worse

These ratings are going to go down after that last App Update that makes the app more confusing with less features. I am a US citizen living abroad. When I transfer money from my Savings to my Checking, I have to wait for the “real time” here to catch up with the “real time” there. I’ve called and complained but the new update did nothing. I should NOT have to wait for my money to move between my own accounts. And imagine trying to explain that when I call in and am talking to someone from the Philippines—they just don’t understand the different time zone concept. They keep saying that I need to select “now” which isn’t even an option. “Now” here is 16 hours later than “now” I’m the US. The only reason I have to keep all my money in my Savings is because someone frauded our account and kept calling in and saying he was my husband and Citibank would not tell us how much of our personal information the guy had. When I finally spoke to someone high up in the fraud department, he told me “well I’ve been working fraud for many years and social security numbers are public information.” Seriously! I think he was saying that so that Citibank did not look so bad bc of the breach. Or he did not want us to sue Citibank?? AND NOW, the new app no longer allows for global transfers! I have to login for that! Why even use the App if it keeps digressing!

Scatlin ,

Let me login!!!

It seems like every other time I try to login I get the red bar at top saying they are having technical issues. I can’t even get the snapshot you are supposed to get without logging in. This happens ALL the time. The times I don’t get the red bar it says my account is locked because of password problems. This is before I even try to login. So I go through the process of “unlocking” it by putting my whole card number in, putting the last for of my SS, only to use the exact same password. Then I find out even though it says it is locked, if you just wait a little bit (sometimes 5 minutes sometimes 24 hours) you can put your password in again without having to “unlock” it. It seems as though they don’t want you to be able to login very often. They are probably hoping you forget and then get charged the interest because I always pay it off the second there is a charge on there. There should be a way to pay off the balance every time there is one. I’m not talking about autopay once a month, I want as soon as a charge shows up, the next business days it is paid off. This way i don’t have to do a large lump sum at the end of each month. At minimum I want to be able to login when I want to, not when they want me to. If this card wasn’t attached to Costco I would have canceled it awhile ago.

Information

Seller
Citibank, N.A.
Size
332.2 MB
Category
Finance
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018 Citibank, N.A. Member FDIC
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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