Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile app offers features such as:
Easy Set-Up and Login Access
• Securely log into your CareCredit account with your username and password then enable Touch ID® or Face ID® (on supported devices) to make logging into the app even more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started.
• Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time.
Secure Digital Card Access
• Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card.
• Your CareCredit digital card can be used for purchases within the network of enrolled providers.
Convenient Account Management
• View your CareCredit statements and manage your statement delivery preferences 24/7.
• Make monthly payments to your CareCredit account.
• Always know where your account stands. Check your balance and credit limit anytime, anywhere.
• View your promotional purchase details, transaction & payment history.
• Make payments directly to your doctor or healthcare provider with CareCredit.
Find a Location
• Search for providers, partners, and retail locations that accept the CareCredit credit card.
• Save and quickly access your favorite locations.
• Use the map view to explore nearby CareCredit Network locations and get directions.
Stay Informed
• Set custom notifications to remind you about payments and changes to your account.
• Access to helpful information, cardholder resources, and tips for using credit wisely in the Knowledge Center.
Learn More: https://www.carecredit.com/app
With the cost of pet care so high I don’t know how I would be able to get my cats what they need without CareCredit. Get the treatment, flea/tick meds, shots.. everything… and with CareCredit I have 6 months to repay them before there are interest charges.. 6- months…. And they list your promotional charges so you can easily track when those charges will hit that 6-month date. They even send me texts reminding me of when those no interest charges are close to becoming due. 5-minutes to download the app and get approved is all it took me. One of my cats (DMITRI) was hit by a car and needed surgery… I had no idea how I could come up with the money for the operation ($2800) but he is my baby so I had to do something. The Vet clinic recommended CareCredit and within minutes I had the peace of mind knowing Dmitri would get his broken hip socket fixed AND I had 6-months to pay off that debt with no interest. I highly recommend CareCredit for everyone. Even if you don’t need anything right now, having the CareCredit card in your pocket will give you the comfort and peace of mind of knowing if an emergency does occur you are ready.
Developer Response
Thanks for letting us be there for you and your pet! -Sydney
App is fine. This company is awful.
Paul Baker Salt Shaker
Long story short, we needed a loan to cover a medical expense we couldn’t pay for outright. We investigated multiple options and this one seemed to be the best option for us. We looked at their website and qualified for a long term loan without interest. It wasn’t explicitly clear that a given provider wouldn’t necessarily allow you to take that option. A provider will allows you to sign up for a subset of those items, even if you qualify for better. We where pushed through paperwork not understanding this (shame on the provider) before finding this out. When I asked CareCredit they educated me, but admitted there is no way ahead of time to know what a provider will let you select or (more importantly) audit problems like this after the fact. In short, there is zero accountability or recourse. Once screwed, stay screwed. This alone was bad, but it gets worse. I added my spouse as a registered card user, but they accidentally mistyped the name in a distinctly weird way, which we had fixed later. We paid off the loan and not even two months later we got a credit card offer in the mail for the name that they mistyped from a third party. They sold our information. I’m sure this was probably more fine print that we “agreed” to, but none of this was transparent. We would never chosen this company if I didn’t have to (out of desperation) at the time. Shame on you.
Scam
Midorrian2
I don’t know how so many people can praise this scam unless they’re paid. Here is my experience: while it wasn’t earning interest, everything was fine. I had lost my job so I couldn’t pay it off for awhile but I made the minimum payments without ever being late. The SECOND it started earning interest, I was locked out of my account. When I tried to get help, I was told they couldn’t help me without my account number or card number. How do I get my account or card number if I can’t log in to see it? This has gone on for TWO MONTHS. Meanwhile, they are calling every single day asking for payment and charging me expensive late fees — $40 every time!FINALLY they send me a paper statement so I have my account number. I log in to pay — which is stupid btw. If some stranger wants to pay, let them — and they inform me there’s a new login and I have to verify myself. I do, have to create a new login, then they have me verify myself AGAIN using the EXACT SAME method they just used! How is that anything other than a nuisance? I go through all of this for two months only to get a screen denying me entry AGAIN. I have to call Monday through Friday. Im going to find a way to pay this off and never ever use it again. Between the late fees and interest they’ve charged me while locking me out, I’ll probably need a loan to pay it off. Absurd.
Vet visit payment declined
Dutchlady1974
I’ve had Care Credit for several years. Only used it at our vet’s office. Then went to use it for my dog’s visit in January 2023 only to discover that our card was declined by Care Credit because we didn’t have the new Care Credit card with the MasterCard logo on it. When I called and spoke with a representative, I was told we cannot apply for that card because MC does random selections for current Care Credit card holders. She then inferred that maybe my credit score was too low! My credit score was 833 at that time and it’s even higher now. What an insult from that very rude person! So I cannot use my current Care Credit card at my veterinarian’s office, regardless that I’ve used it in the past and ALWAYS paid my balance well ahead of schedule! My veterinarian’s office stated they would not apply for the new updated Care Credit with the MC logo account because their customer service is one of the worst they’ve ever had to deal with. I totally understand what they are talking about, because the “customer service” person I’ve had to speak with was extremely rude and disrespectful to me! I’ve had to use my personal credit card to pay for vet visits and still manage to pay them off after two payments. But my credit worthiness by paying all my bills doesn’t matter to Care Credit or apparently Master Card either.
Thank you for using the CareCredit App! We've made improvements to enhance your account servicing experience. Download the latest version to explore the new features.
Version 6.3.0
The developer, Synchrony Financial, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
