Focusing on just the app (not the entirety of Nissan financing), it’s really not great. It’s regularly glitchy from login through just about any function, you are only able to pay against your monthly and not additionally contribute extra against principle (which you can on the web-based version & is a major thing), and overall confusing to navigate/lacking in the navigation department. All around, it feels like a college school project that got a ‘C’ or a forgettable Gen 1 app from the mid 2000s, on a good day. Good luck with customer service, because they struggle with it too & will just send you to the web-based version (why even have an app, then?). It can work in the most basic sense, which is why I have it 2 stars, but the user experience is pathetically poor.

I am able to do just about everything here that I can on my laptop. It’s cute and easy to use. I am able to see how much I’ve paid so far and how much I still owe. Seeing that percentage on the screen telling me how close I am to having my car paid off makes me smile every time I log on to this app. After 4 years I’m at 95% right now! I can see how much I financed my car for and how much I’ve paid towards interest and principal so far. I can make as many additional payments that I want to make towards principal only. I can look at my monthly statements and those additional payments I made from up to two years ago. I can also see the total amount I would have to pay should I choose to pay the remaining balance upfront. Overall I have found this app to be very useful and helpful.

I’m writing this review a week before my payment is due because I have tried to put money towards it TWICE and have been unsuccessful both times and I have a feeling this new update is going to make me have a late payment. My payment is always due on the 27th of the month and I split in into two payments. As of 6/20, it’s saying I don’t have a balance due for June (which isn’t true because it hasn’t been paid yet). The new error message I’m being given says “The Total Amount entered exceeds the maximum amount allowed. If you are attempting to pay off your account balance, submit your payment via the View Payoff Amount button on the Account Details screen.” when I try to make my payment amount more than $0. If I’m unable to pay until after the 27th because of this horrible app and I’m hit with late fee’s because of it, I’m not paying then and customer service will hear from me immediately. Your app has been getting awful reviews for years; do something about it,

Just financed with Nissan for the first time. First it took FIVE WEEKS to get any mail with an account number on it so I could even use the app in the first place.This morning I made my first payment. This app is ridiculous! Took 3 tries just to log in because it took so long it gave me an error. Finally got in and had to enter my bank info which took another 5 minutes because every time you navigate to a different page it loads for a full minute. Tried to add some extra money to my minimum payment but of course when I hit the Slide to Pay it again took so long to load it kicked me out. Said screw it and just made the minimum which finally went through after AGAIN taking forever to load. This app was updated last week for bug fixes and the first time I attempt to use it this is how well it works? I am not ordering checks just to pay a car payment. I’ll refinance my loan first before I deal with this crap every month for 6 years!