MyWaterSD - City of San Diego

Name: MyWaterSD - City of San Diego
Rating: 4.6 (1756 reviews)
Author: Smart Energy Systems LLC

Utilities

Free

1.8K Ratings
Ages

4+
Years
Category

Utilities
Developer

Smart Energy Systems LLC
Language

EN
English
Size

42.9
MB

MyWaterSD App offers a fast, secure, and convenient way to pay your water bill and view your usage with the all-new mobile application. Enjoy the faster and easier way to access your account anytime, anywhere. The app empowers you to: • Pay and manage your bills • View and compare water usage • Report water waste & theft • Stay connected 24/7 • Get notified on the channels of your choice • Save money with tips, rebates, programs and much more Don’t wait! Download the app and get started with the MyWaterSD experience.

Ratings & Reviews

4.6

out of 5

1.8K Ratings

Works fine
07/06/2018

WShaunM
I guess login issue is fixed. I was able to login without any problems, set up my fingerprint etc.Works good! App icons aren’t very attractive but I can live with it.
Works fine
07/06/2018

WShaunM

I guess login issue is fixed. I was able to login without any problems, set up my fingerprint etc.Works good! App icons aren’t very attractive but I can live with it.
It’s annoying
06/23/2022

fromdctoflaoag49
Ever since they updated from a newer versions weeks if not months ago. I couldn’t login I tried to reset my password it says not to use similar password or something. I tried so many times same thing happened. I called their customer service and the wait was like an hour and when someone finally answered the phone and told her my problem she said to send them an email and tell them my problem and then they will email me a ticket. And they did email me a ticket but that’s it. Their customer service is unforgivable.
It’s annoying
06/23/2022

fromdctoflaoag49

Ever since they updated from a newer versions weeks if not months ago. I couldn’t login I tried to reset my password it says not to use similar password or something. I tried so many times same thing happened. I called their customer service and the wait was like an hour and when someone finally answered the phone and told her my problem she said to send them an email and tell them my problem and then they will email me a ticket. And they did email me a ticket but that’s it. Their customer service is unforgivable.
Ability to Download Statement via the MyWaterSD App
04/24/2025

S3Indiana
Why isn’t there an option to download the .pdf version of the statement after selecting the View bill link, or via Billing then History tab Bills and selecting one of the .pdf links? It’s very inconvenient to be required to use a web browser to save a statement. Thank you…
Ability to Download Statement via the MyWaterSD App
04/24/2025

S3Indiana

Why isn’t there an option to download the .pdf version of the statement after selecting the View bill link, or via Billing then History tab Bills and selecting one of the .pdf links? It’s very inconvenient to be required to use a web browser to save a statement. Thank you…
Always issues signing in
10/29/2025

Unapologetically honest as
This app is ALWAYS having issues when trying to sign in. It’s such a waste of time and potentially could end up paying your bill late because of this. The whole point of having an app is to be able to pay on time without the hassle of sending a check or being in the phone. This should work… always. I’ve had to reset my password sooo many times and have had to reach out because I cannot sign in.
Always issues signing in
10/29/2025

Unapologetically honest as

This app is ALWAYS having issues when trying to sign in. It’s such a waste of time and potentially could end up paying your bill late because of this. The whole point of having an app is to be able to pay on time without the hassle of sending a check or being in the phone. This should work… always. I’ve had to reset my password sooo many times and have had to reach out because I cannot sign in.

This update includes bug fixes and a few small performance improvements.

Version 2.7

12/19/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics