Google Fi is a different kind of phone plan with simpler pricing and smarter coverage. Pay only for the data you use or go unlimited, without activation fees or contracts. You can set up Fi from the comfort of your home — no stores required.
All plans come with great coverage, privacy and security features, and family features.
Connect safely with privacy and security features included:
• Built-in VPN keeps your online connection private and protects you from hackers
• Spam blocking stops robocallers and scammers from calling you
Keep your family safer and build healthy habits with family features included:
• If your child has a supported phone, only allow trusted contacts to call and text them
• Create data budgets to decide how much data your child can use before it’s slowed down
You can use this app to:
• Activate your service
• Check your voicemail
• Add people to your plan
• Switch plans
• Check your data usage
• Get in touch with support 24/7
Note: You'll need to sign up for Google Fi before you can use the app. Fi is only available to U.S. residents, and isn't intended for extended international use.
There’s no special occasion—we just wanted to make the app better for you.
Ratings and Reviews
First year of service
I have been on Google Fi for over one year now. I have been using it with an iPhone 6s Plus. For the most part everything seems to be going well, except the native Apple visual voicemail, but I understand Apple’s lockdown policies. I do have some drops in parts of our building, especially in the basement areas , but that’s to be expected as with any carrier. I do wish there was a better midpoint between the different packages, I sometimes use more than the eight gig limit and had to go to an unlimited plan and wish she was a price point somewhere in between. Tech-support has always been great and I always receive the quickest response .. that is something very unique to Google that I have no experience with the carriers. Overall I am happy with the service and will continue to be a Google Fi customer for the foreseeable future.
Terrible custom service
I have been with Google Fi for 2 years, since it was project Fi. I lost phone service on my Pixel 2 ten days ago after a system updat from Google and have reached out countless time to Google for support. During the first 2 days I did live chats where they gave me about 20 troubleshooting options that did not succeed. After this the told me it would be escalated to their specialist team and they would email me within 24-72 hours. A while to go without phone service but I could deal with it. 72 hours came and went with no email from Google fi. After email their support team again the asked me if because I had switched from my pixel to an iPhone that I wouldn’t need them anymore. I responded no, I still would like MY phone to work seeing as I am borrowing this one from somebody else. They told me they would get back to me again with 24-72 hours. That was four days ago and I have been emailing them once a day to get them to look at my case or at least let me know what is going on but it seems like they are ignoring me. Bottom line. Google Fi is only good when it’s working but if the slightest hiccup happens it’s a train wreck. Stay away unless you can afford to just buy a new phone when there’s break themselves.
I’d give it a 3 star but I want people to read the review.
I have had data connection issues on and off with this service since I got it. Sometimes you get someone in customer service that sounds like they know what they are doing, then you have agents who totally waste your time on reboots, airplane mode, etc when this has been tested previously. This time my no data issue was “solved” by turning off my phone, removing the SIM card, turning on the phone, turning off the phone, replacing SIM card, and turning on the phone. The agent thought that this was an acceptable fix to the problem. I replied I am not going to take out my SIM card every time I have a data loss issue. “Rest assured it will not happen again”. I asked for the specific reason why it happened this time. No specific reason was given. So I am not assured in any way that this issue won’t come back.
I am more than happy to change my rating if someone can give me a technical reason why this worked and the issue won’t come back.
In general when the service is working, it’s great! Even worked seamlessly on a trip to Europe through multiple countries.
But the customer service is lacking skills.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Google LLC
- 143.6 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- © Google Inc.
With Family Sharing set up, up to six family members can use this app.