Needs Dark Mode. White background when in a dark room is hard on the eyes. Headache 😵Can’t seem to find the Log Out option to disconnect from my health provider portal at the end of session. This is a new development as I used to be able. Killed the app in the app switcher instead.Glitchy/awkward UI makes UX disappointing. Navigation from an open message back to the mailbox especially counterintuitive. Too many back links on screen at same time. Not clear which is the correct one. Always tapping wrong one and get kicked out of Messages then have to find my way back. Hoping this can be cleaned up.After initial login, app doesn’t recall which credentials I used previous time and have to select again from Keychain with every visit.On the plus side, enabled FaceID 🤩 and Notifications in Settings. Hoping Notifications includes badges.App menu icons would be nice. The pure text approach and lack of color too sterile. Icons would help. Nothing wrong with adding the app icon to top of screen or some other art.On iPhone 11 running iOS 14.2

Obviously, the developers are not listening:( This app is beyond awful. Every time I have a notification that I have new lab results, I can't find them. It takes me to a page with all my old results, and not directly to the new lab results. The app is very flat and does not offer the powerful features that most apps, such as MyChart, offer. For starts, the bulk of the features is a redirect to the doctor's website. If I can go directly to the website, why having an app that does that? The messaging feature is extremely impersonal because you can't communicate with your physician directly. It is a general mail box that seems to be sort out to the doctors after they receive the message from the sender. The messaging feature lack a robust reply and forward features. Sometimes, I am forced to use forward to reply a message from my doctor! Letters and documents added to the records are extremely hard to find or simply won't show at all. I wish my doctor switch to MyChart.This is a very not impressive app.

The HealtheLife app has the ability to show patients recently completed labs, some radiology results (depending on the interoperability access between Cerner Corp and the hospital organization) and list of meds/vaccines taken from a recent visit at the hospital. If you are expecting to communicate with your health care provider, this app is limited. The doctor has to have access to the Cerner electronic health record system in their offices in order to receive messages from patients. Since many doctors have various EHR apps in their offices, there’s a good chance they do not have the Cerner EHR. For just showing recent results done at the hospital, the app is good.

Update: May 2020 sooo a year later and still same useless web supported Application which leads to WHY even have an APP in the iPhone & iPad store just tell patients use our web site for ALL Keck USC related needs.That your actually paid a fee for your app and service IS everything wrong with the high cost of health care and huge waste of money being given to companies in golf game deals.Truly disgusting all that money does go into research or ppe for your staff.Update: So you update the App in March 2019 after lots of neglect AND we get web access from our browser 🤔Seems we’re going backwards NOT foreword for app so important in the Dr. patient communication aspects of treatment.This update worse then previous one #sosadPreviously reviewed in 2017So an App used message your Dr's at USC who no doubt pay this company some kind of fee can't or don't insist on working App in 2017?With all the resources on campus develop a working iOS app REALLY it is the preferred way Dr.'s ask people communicate with them yet your app won't even open!!Hello UCLA 😃We're sorry, but something went wrong.If you are the application owner check the logs for more information.