Description

Australia’s smartest taxi app puts Australia’s largest fleet of cabs at your fingertips, everytime, everywhere. The 13cabs app makes it easy to book, track, pay – and be on your way!

With a few taps, you can:

Choose your ride
Whether you're riding solo, want a premium ride, are travelling in a group or need a wheelchair-accessible vehicle, the 13cabs app lets you choose the ride you need.

Introducing 13things. Need a thing delivered now? Next time you need a thing, we can bring it to you via the 13cabs app.

Pay for your ride
Enter your credit card details for quick, secure payment from within the 13cabs app.

Keep an eye on your cab
Use the 13cabs app to track your cab as it approaches your pickup address. You can also call the driver.

What’s New

Version 9.5.1

- bug fixes and performance improvements

The 13cabs app is regularly updated so you receive a state of the art experience every time. Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13cabs.com.au.

Thanks for choosing 13cabs.

Ratings and Reviews

4.8 out of 5
45.6K Ratings

45.6K Ratings

DaveMarkT ,

So good to use this App, but...

Friday morning the App hanged on startup splash screen, tried twice, gave up and used Silver Top App :(

Later the App works! No problems with App or service after that :)

Saturday booked a cab to a pickup location of a shopping center whose entrance is not the listed street address (GPS failings!) and the cab went off track, I tried calling the driver via your great App feature that lets you do so, but flipping useless when the driver hangs up on me multiple times :(

When that happens I cancel the booking and try again. Got the same cab and again try and call the driver, but again refused, and again I canceled :(

I waited a minute, tried again and got new cab, and when they went past the entrance, but wait before I can call, they called me :)

(Mind you I think the driver was colour blind, but that's another story LOL!)

The suggestion are, keep bug checking your App, and add a ability to add notes like the entrance is here instead of the listed street address.

Finally get your drivers to purchase of their own accord a Melways, or Sydways, etc and get them to study the main areas they operate in!!! GPS cannot always be reliable :(

Note also, when providing a support link in the App store, please don't have it go to a booking page, it needs to go to a proper support page instantly!

Developer Response ,

Thanks, David.
We have received your email & responded accordingly.
Thank you for your feedback!
- Kirsty, 13CABS.

Smithy ,

Great, but needs work

There are two things I would like to see added in the app. Firstly, I would love to see an estimated time of arrival all being shown when on route to your destination. Secondly, because of my disability, I have to use a special halfprice card to get halfprice fares, but there’s no way of adding that card into the app along with your credit card so that fares can be paid automatically using both cards at the end of the trip without having to scan cards in the eftpos machine. If you could please add please things, that would be great.

Developer Response ,

Hi there,
Thanks very much for the awesome feedback! We'll definitely pass this onto our development team for review. We really appreciate you taking the time to let us know about your experience, if you'd like to contact us further at customercare@13CABS.com.au we'd love to send you something to say thanks.
-Kirsty, 13CABS

Firoza Akter ,

My first ride!?!

This is My first ride in 13cabs. It was raining, I had to drop my little son to the child care and had to go to office early. Initially the driver was booked for me was named Rupindar. She was just 3 minutes away from my place. But unfortunately she didn’t come to my place and after 20 minutes she asked me to go to spotlight Carnegie. I told her very clearly several times that I can’t come to there as I have little kid. But still she was repeating to go to there. I cancel the booking and tried to book again and my bad luck again the driver was booked “Rupindar”. As it was my need, I waited for her another 5 minutes.. And suddenly I surprised that she canceled the booking!!!!
And third time when I booked another driver came and dropped me to my destination. He is really very professional and polite. I hope all of your drivers will be like him, not like “Rupindar “. Best wishes...

Developer Response ,

Hi there,
We're terribly sorry to hear about this experience and would like to investigate further. Could you please contact us at CustomerCare@13cabs.com.au with your booking number?
You can find this in the 'My Trips,' section of your app.
Thank you, Kirsty.

Information

Seller
Black Cabs Combined Limited
Size
113.8 MB
Category
Travel
Compatibility

Requires iOS 10.0 and watchOS 2.2 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

More By This Developer

You May Also Like