Qantas Entertainment

Name: Qantas Entertainment
Rating: 4.4 (8633 reviews)
Author: Qantas Airways Limited

Travel

Free · Designed for iPad

8.6K Ratings
Ages

4+
In-App Controls
Category

Travel
Developer

Qantas Airways Limited
Language

EN
English
Size

92.2
MB

Stream over 10,000 hours of movies, TV shows and more on your next domestic flight directly to your personal device. Download the Qantas Entertainment App before you fly to start watching from the moment you board, until landing at your destination. The Qantas Entertainment App allows you to connect to the onboard wireless network, on selected Qantas domestic flights, so you can watch or listen to: • Movies • TV shows • Audiobooks The Qantas Entertainment App is best enjoyed on iPad. Please remember to charge your personal device and to bring your headphones. Visit www.qantas.com/entertainment for more information.

Ratings & Reviews

4.4

out of 5

8.6K Ratings

Rubbish App
03/12/2018

Saccola
After waiting 30 mins into the flight to have WiFi found that the app is complete rubbish. App is loaded in my phone, but keeps taking me to a Qantas website that endlessly keeps requesting me to load the app each time i select something to watch. After the 10th loop of this frustrating request....gave up. Bring back the in seat screens!! If you are going to offer service make sure it at least works better than the one you have taken away!!
Rubbish App
03/12/2018

Saccola

After waiting 30 mins into the flight to have WiFi found that the app is complete rubbish. App is loaded in my phone, but keeps taking me to a Qantas website that endlessly keeps requesting me to load the app each time i select something to watch. After the 10th loop of this frustrating request....gave up. Bring back the in seat screens!! If you are going to offer service make sure it at least works better than the one you have taken away!!
Not working on Samsung tablets
06/08/2024

habibie1
I have had numerous flights lately and the entertainment app has not worked. The first few it just repeated the adds over and over. Installed, updated app numerous times and before each flight in case it has been updated. Again unable to watch movies. Starts up the movies and then DRP error and goes back to selection. Disappointing it has continued on so long and still isn’t fixed. Last plane trip before this one I had actually had a screen, which is getting rare these days that’s why I carry my own tablet specific for flights, but then the headphone connection wasn’t working.Seen some of the other reviews and it’s not just me. Can we get it fixed? We pay much higher fares For quality service but this just gets fustrating for loyal customers who fly all the time

Developer Response
We regret the inconvenience. Please send your device info (model and OS version), app version, flight number, date, time, and a brief situation description to mobileappsupport@qantas.com.au so we can investigate the problem.
Not working on Samsung tablets
06/08/2024

habibie1

I have had numerous flights lately and the entertainment app has not worked. The first few it just repeated the adds over and over. Installed, updated app numerous times and before each flight in case it has been updated. Again unable to watch movies. Starts up the movies and then DRP error and goes back to selection. Disappointing it has continued on so long and still isn’t fixed. Last plane trip before this one I had actually had a screen, which is getting rare these days that’s why I carry my own tablet specific for flights, but then the headphone connection wasn’t working.Seen some of the other reviews and it’s not just me. Can we get it fixed? We pay much higher fares For quality service but this just gets fustrating for loyal customers who fly all the time
Developer Response 08/08/2024
We regret the inconvenience. Please send your device info (model and OS version), app version, flight number, date, time, and a brief situation description to mobileappsupport@qantas.com.au so we can investigate the problem.
New update does not work
10/08/2018

BBur
New update to this app doesn't work. After making sure I had the most update version of this app two days before departure. Couldn't watch anything on my flight. After selecting a movie and having to sit through the adds, the app kept crashing and trying to load the movie. After several attempts of trying to reload, I had to watch the adds over and over again. After asking the air hostess they had no idea and said everyone else's apps on the plane are working. Same thing happened on my daughters app too. Seems you need a new device with the latest iOS update as well, which discriminates against people who have older devices.Poor form Qantas. I had a very boring flight. Bring back the screens in the back of the passengers seats so we don't all have to stuff around with apps that don't work.
New update does not work
10/08/2018

BBur

New update to this app doesn't work. After making sure I had the most update version of this app two days before departure. Couldn't watch anything on my flight. After selecting a movie and having to sit through the adds, the app kept crashing and trying to load the movie. After several attempts of trying to reload, I had to watch the adds over and over again. After asking the air hostess they had no idea and said everyone else's apps on the plane are working. Same thing happened on my daughters app too. Seems you need a new device with the latest iOS update as well, which discriminates against people who have older devices.Poor form Qantas. I had a very boring flight. Bring back the screens in the back of the passengers seats so we don't all have to stuff around with apps that don't work.
Needs more development and back end stability with the media server
28/05/2019

BrookPap
I love Qantas, they are truly a great airline. However I have found the app to be a pain in the proverbial. It appears it often drops the connection to the media server. It’s as though the WiFi or the media server are regularly overloaded. The server probably requires more packet receive buffers, RAM and processing power. But the end user experience is very frustrating and it makes the service appear very substandard. Please do some user acceptance testing at full aircraft capacity as soon as you can, as end users must find this process and the ‘klunkiness’ of the connectivity and media playback parts of the app, to be quite painful, I know I do.
Needs more development and back end stability with the media server
28/05/2019

BrookPap

I love Qantas, they are truly a great airline. However I have found the app to be a pain in the proverbial. It appears it often drops the connection to the media server. It’s as though the WiFi or the media server are regularly overloaded. The server probably requires more packet receive buffers, RAM and processing power. But the end user experience is very frustrating and it makes the service appear very substandard. Please do some user acceptance testing at full aircraft capacity as soon as you can, as end users must find this process and the ‘klunkiness’ of the connectivity and media playback parts of the app, to be quite painful, I know I do.