The official MyTranslink app is the perfect Queensland travel companion. Travellers and commuters can intuitively plan with real-time public transport information whether travelling by bus, train, ferry or tram.
The app also makes it easier to personalise travel information and favourite frequently used stops. Other app features and benefits include:
* Plan trips using the journey planner or in real-time by seeing the next service departing from your stop
* Save your favourite stops and services to be alerted of any relevant travel updates
* Clearly see the frequency of services (in real-time) via the Timetable tab
* Trip Announcer - Get real-time stop alerts throughout trips (while en route)
* View your recent trips and active alerts on the Plan tab
* Stop Alerts - Receive alerts when you are close to your destination
* Light and dark theme options
For more information, please visit translink.com.au/mytranslink
For MyTranslink app conditions of use, please visit translink.com.au/mytranslink/conditions-of-use.
Note: Prolonged use of GPS features can affect phone battery life and data usage.
This release includes updates for accessibility features, OS compatibility and service notices.
Ratings and Reviews
Too many annoying features
Firstly, when you leave the app and then go back into it, the screen / detail you were last looking at isn’t restored. Secondly, every time you choose to look at one of your favorite stops the default view shows a map of the local area that takes up most of the screen. You then have to hide the map to see a reasonable amount of useful information. Why - if you are looking at your favorite stops - would you want to see a map all the time?! A map view is definitely needed in order to locate new stops, but this should be a separate feature, not within Favourites! After several years of using this app, I still find myself wishing the third party app Go Brisbane was still available… it was so much easier to use.
I have tried to send feedback about this App but it really feels like Translink don’t really want that. There is no in-App feedback option, instead you are taken to the generic Translink website which only allows 1000 characters (really?!!!), and no option to leave contact details for a response.
Well, sometimes it works
You have to know the limitations of this app to get useful information out of it. For example if you are crossing multiple suburbs it is sometimes useful to look at the map first to see what stops are nearby your destination rather than rely on the list produced when you use the ‘plan’ option.
It is often not live data. Today I waited 6 mins for a bus the app said would arrive in 3. Other times when you click on the planned route to see the live data of where the bus is you can see the bus location. Often you can’t.
If there is a major incident impacting the timetable the app will still tell you the scheduled times so you can head out for a bus that was never going to come on time.
It gets you there.
The app works for it’s main goal (I take you from here to there), but some times in the most inefficient ways… but it still takes you from point a to point b. There are times where it feels like it wants to rob you of every single penny you got by giving you Christmas light bus work even though two buses will get you there and sometimes it wants you to walk a marathon even though the bus you want is 5 minutes away from the stop right next to you. There are multiple buses that take you to the same location (some better than others) and it can pick the worst ones and not mention the better ones. I’ll give it 3 stars because it still gets you there but I recommend looking at the buses and planning your own route or know the buses and where there going and take them if you see them while waiting if they go to the same location.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Department of Transport and Main Roads
- 119 MB
- Requires iOS 12.5 or later.
- Requires iPadOS 12.5 or later.
- iPod touch
- Requires iOS 12.5 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2023 State of Queensland