TELUS SmartHome+

Name: TELUS SmartHome+
Rating: 2 (90 reviews)
Author: TELUS Communications Inc.

Manage your home from anywhere

Free

90 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

TELUS Communications Inc.
Language

EN
+ 1 More
Size

144.1
MB

TELUS is re-imagining your smart home management with SmartHome+. Control your home your way. Enjoy AI assisted video monitoring, automation and energy savings — all controlled in one place with an intuitive app. Stay connected with the Video subscription: AI-powered cameras detect people, pets and packages with 60-day event-triggered cloud storage. Manage everything with the Automation subscription: Simplify your home life by remotely controlling your smart home devices in one app, automating daily tasks with custom routines. Conserve and save with the SmartEnergy subscription: Connect energy-saving smart devices on one easy-to-use platform to monitor your home’s energy usage and estimated costs, automate routines, and earn TELUS Rewards.

Ratings & Reviews

2.0

out of 5

90 Ratings

Ehhh
Oct 6

MooshOwO
It’s okay, I wasn’t able to use the camera for awhile because the app wasn’t working correctly. Im able to use it now. They really need to make it easier to pause recording and notifications, I really don’t need to get constant notifications that i’m sitting on my couch or walking by the camera.
Ehhh
Oct 6

MooshOwO

It’s okay, I wasn’t able to use the camera for awhile because the app wasn’t working correctly. Im able to use it now. They really need to make it easier to pause recording and notifications, I really don’t need to get constant notifications that i’m sitting on my couch or walking by the camera.
Headache
2024-11-22

samaschroeder
So much worse than the Telus SmartHome original app.. idk why they did this or why I’m forced to use it. It’s like the third or fourth app I needed just to view my cameras. Won’t even let me save the camera clips

Developer Response
Thank you for your feedback. We are always working to make it easier to view, manage, and save your camera clips, and your input helps us prioritize improvements.Please know that your comments are being shared with our internal team so we can continue to refine the app. The TELUS Team
Headache
2024-11-22

samaschroeder

So much worse than the Telus SmartHome original app.. idk why they did this or why I’m forced to use it. It’s like the third or fourth app I needed just to view my cameras. Won’t even let me save the camera clips
Developer Response Oct 9
Thank you for your feedback. We are always working to make it easier to view, manage, and save your camera clips, and your input helps us prioritize improvements.Please know that your comments are being shared with our internal team so we can continue to refine the app. The TELUS Team
Ridiculous
Nov 5

J,J & L
App won’t even let you add a TELUS camera if you don’t have the QR code on its original box, so if you threw it away, you’re out of luck! No option to add manually or scan your network to add a camera. The only option to add a camera is “Scan QR Code”. Are you kidding me?
Ridiculous
Nov 5

J,J & L

App won’t even let you add a TELUS camera if you don’t have the QR code on its original box, so if you threw it away, you’re out of luck! No option to add manually or scan your network to add a camera. The only option to add a camera is “Scan QR Code”. Are you kidding me?
Can’t even log on to setup wifi 7
Dec 3

noodles12344432
Terrible app. Why does Telus have to keep adding more and more apps? It’s confusing. Just use one and stick with it. And this one I can’t even login to set up my new wifi 7
Can’t even log on to setup wifi 7
Dec 3

noodles12344432

Terrible app. Why does Telus have to keep adding more and more apps? It’s confusing. Just use one and stick with it. And this one I can’t even login to set up my new wifi 7

Device setup experience for SmartHome+ Hub Added support for security devices Bug fixes & overall user experience improvements

Version 1.38.0

Dec 16

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics