TELUS Health MyPet 12+
TELUS Communications Inc.
-
- Free
iPhone Screenshots
Description
See a vet right from your phone. Get behavioural, wellness, or nutrition advice for your cat or dog.
Features:
* See a licensed vet on weekdays, evenings and weekends (available in BC and ON).
* Have a consultation with a vet technician for assistance with nutrition, behavioural and training concerns (available across Canada).
* Get medications prescribed by a vet on the app and delivered to your door (available in BC and ON).
* Select a practitioner of your choice and rebook with a familiar face for continuity of care.
* Access articles written by pet experts on health tips and preventative care for your pet(s).
Get started today.
* Download the app.
* Register for your free account and create your pet’s profile.
* Schedule a virtual video consult.
TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Veterinary consultations are $95, plus applicable taxes. If medication is prescribed as a result of the consultation, you will be charged a prescription service fee of $30, plus applicable taxes. Consultations with a vet technician are $40, plus applicable taxes. Following your consultation, you will be provided with a receipt. Consultation fees may be discounted from time to time. For current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.
TELUS Health MyPet FAQs
Who is TELUS Health MyPet for?
TELUS Health MyPet connects Canadians with vets and vet technicians. It's particularly helpful for individuals without a family vet and those seeking answers when a regular family vet is not available.
When should I book a consultation with a veterinarian vs. a vet technician?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a consultation with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a consultation with a vet technician.
What can TELUS Health MyPet veterinarians treat?
Vets on the app can help with preventative care, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns for telemedicine include:
* Allergies (itching, hair loss, skin lesions)
* Nutritional and weight management
* Mild stomach upset (vomiting & diarrhea)
* Parasite control (ticks, fleas)
* Life stages advice (kitten/puppyhood, geriatric care)
* Most minor infections (ear, skin, eye)
* Behavioral issues (anxiety, aggression)
* Chronic disease management
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.
Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
Vets are affiliated with clinics in their respective provinces. Visit telus.com/mypet to learn more.
What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.
Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details.
For our terms and conditions, visit telus.com/mypetterms
What’s New
Version 2.2.0
Update the app regularly for the best experience. Our latest update has a few app improvements.
Thank you for using TELUS Health MyPet. If you have any suggestions on how we can improve our service, please let us know at telushealthmypet@telus.com.
Ratings and Reviews
Great experience and super convenient.
Today we had a consultation with a Veterinarian from our living room. Our Siamese cat has recently been having some digestive and weight issues.
She gave us great info and tips to try before escalating to lab and medical tests.
Developer Response ,
Thank you for your positive review. We truly appreciate it!
Very reassuring
Saw a vet that was excellent. She took the time to go over possible solutions to the problem and discussed what we could do. Worth every penny!
Developer Response ,
We're so glad you had a good experience with your appointment! Thank you for the positive review.
Save me from a Sunday Emerg visit
My 2 yr old golden retriever ate something she definitely shouldn’t have! I was able to get an appt for 1.5 hours time. Dr Janet MacLean was absolutely lovely. She talked me through everything, toxicity levels and what symptoms to look out for etc. I came out of the appt with enough knowledge to monitor my pup and know if/when to take her to the emergency vet.
Being a Sunday my only other alternative would have been a $220 initial visit consult with the emerg vet (which I really don’t think I’ll need at this a point) so that you for this service!
Developer Response ,
We're so glad you had a good experience with your appointment! Thank you for the positive review.
App Privacy
The developer, TELUS Communications Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- TELUS Communications Inc.
- Size
- 72.4 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © 2021 TELUS Communications Inc.
- Price
- Free