Description

BT TV customers can use the BT TV app to watch live channels and shows on demand in line with their TV subscription via smartphone, tablet and laptop wherever they are. All at no extra cost as part of your BT TV package.

How does the app work?
- All BT TV customers can use the new BT TV app for no extra cost and watch programmes inline with their TV subscription.
- Watch up to 50 live channels, including BT Sport, wherever you are.
- Catch up on the latest shows from the likes of AMC, Comedy Central, SyFy, and Discovery.
- Keep the kids entertained with amazing shows from Nickelodeon and Cartoon Network.
- Started watching a show on demand on your BT TV box? Pick up where you left off via the 'Continue Watching' feature.
- Watch channels and programmes on up to two devices at the same time.
- Download BT Store purchased content to watch anywhere anytime.

To get started you'll need to be a BT TV customer with a valid BT ID that's been associated to your account.

With the BT TV App Extra Subscription you also have access to these new features :-
- Download all your subscription content to watch anywhere anytime.
- Chromecast what you’re watching on the app to a big screen.
- Register the app on four devices rather than two.

What’s New

Version 4.2.8

Thanks for using the BT TV app. This release brings a minor bug fix.

Ratings and Reviews

2.5 out of 5
506 Ratings

506 Ratings

SouthMouth1981 ,

Why can’t downloads be unlimited if we have paid the price to own the film?

I do love having this app...when it works, which is about 80% of the time. But for example, have downloaded both Avengers Infinity War and Endgame. I have had to change phones a couple of times and now the three download limit has been reached for Infinity War and won’t let me download it anymore. I have now downloaded Endgame for the third time. The first time didn’t download properly and had glitches. The second time downloaded fine but then hit a glitch where it just wiped it off without me doing anything and so now I have no more downloads available again if someone inevitably goes wrong again. I just don’t understand why if I have spent about £30 on two films, why I cannot download them whenever I want because of flaws from the BT TV app. It’s just not good enough.

Developer Response ,

Hi. Thanks for getting in touch. For films that you have purchased, there is no limit on how many times you can download it - as long as you delete it each time. If you uninstall the app when the film is downloaded, you will lose that available "slot". If you change phone, you must remember to delete the download from the old phone, to allow it to be downloaded on the new one.
If it's too late to delete the download (e.g. you've uninstalled the app, or erased the device) then we can reset it, however any attempt to play a previous download may result in an additional movie purchase being charged to your account. Get in touch with us at tv.apps@bt.com if you'd like help.

Stefan_0897 ,

Great App to complement BTTV’s STB

This app has everything needed to complement the BTTV Youview STB. Content easy to find, slick UI, streaming of channels faultless and ability to remotely set recordings.

One thing I may add is that you are unable to stream any NOW TV channels through this app, meaning that the utility of this app is reduced considerably if you upgrade to BT’s newer TV packs, which contain only AMC in addition to NOW TV channels. I can only hope that this app isn’t phased away slowly with BT’s seemingly gradual move towards offering NOW TV only packs (with removal of legacy packs, containing channels unavailable via NOW, but available on BT’s legacy packs and streamed through BTTV’s app, like Alibi). If this were to come to fruition, the only channel left to stream for this app would be AMC; the app would only then serve the purpose of providing the ability for setting of recordings remotely, much like the now-removed and closed, Youview app.

Apart from that future concern, great app!

Developer Response ,

Thanks for your 5 star review Stefan_0897 and for raising your concerns. As someone who uses the BT TV app daily, I can safely say that we have no plans to phase it out. Thanks, Dan - BT UK Team

Happy customerC ,

Okay, but could be so much better

Updated to Version 3.0.3 yesterday. Visually very impressive. However, it runs significantly slower than the previous version. I’ve now had time to try all the features and all work fine. So in general a good app. But could be so much better if the developers incorporated into the app YouView Box Remote controllability, similar to that incorporated into the Sky TV app and other providers. I don’t know how difficult this would be but it would make life so much easier being able to control BT TV from ones Smart Phone, especially when searching Catch Up TV, it’s like sending a text message with an original mobile phone, several presses before reaching the letter you want, and heaven forbid if you type the wrong letter, you have to work out which button to press to delete it🙂. Any thoughts appreciated.

Developer Response ,

Hi. Thanks for the positive feedback and taking the time to give us your feature suggestions. These are good ideas and are on the list of things we'd like to add to the app over time. Watch this space!

App Privacy

The developer, British Telecommunications plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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