BT TV customers can use the BT TV app to watch live channels and shows on demand in line with their TV subscription via smartphone, tablet and laptop wherever they are. All at no extra cost as part of your BT TV package.

How does the app work?
- All BT TV customers can use the new BT TV app for no extra cost and watch programmes inline with their TV subscription.
- Watch up to 50 live channels, including BT Sport, wherever you are.
- Catch up on the latest shows from the likes of AMC, Comedy Central, SyFy, and Discovery.
- Keep the kids entertained with amazing shows from Disney, Nickelodeon and Cartoon Network.
- Started watching a show on demand on your BT TV box? Pick up where you left off via the 'Continue Watching' feature.
- Watch channels and programmes on up to two devices at the same time.
- Download BT Store purchased content to watch anywhere anytime.

To get started you'll need to be a BT TV customer with a valid BT ID that's been associated to your account.

With the BT TV App Extra Subscription you also have access to these new features :-
- Download all your subscription content to watch anywhere anytime.
- Chromecast what you’re watching on the app to a big screen.
- Register the app on four devices rather than two.

What’s New

Version 3.3.6

Thanks for using the BT TV app. To make the app even better we'll be bringing you regular updates.

This update includes bug fixes and performance improvements.

Keep an eye out for more updates in the near future!

Ratings and Reviews

2.8 out of 5
314 Ratings

314 Ratings

SouthMouth1981 ,

Why can’t downloads be unlimited if we have paid the price to own the film?

I do love having this app...when it works, which is about 80% of the time. But for example, have downloaded both Avengers Infinity War and Endgame. I have had to change phones a couple of times and now the three download limit has been reached for Infinity War and won’t let me download it anymore. I have now downloaded Endgame for the third time. The first time didn’t download properly and had glitches. The second time downloaded fine but then hit a glitch where it just wiped it off without me doing anything and so now I have no more downloads available again if someone inevitably goes wrong again. I just don’t understand why if I have spent about £30 on two films, why I cannot download them whenever I want because of flaws from the BT TV app. It’s just not good enough.

Developer Response ,

Hi. Thanks for getting in touch. For films that you have purchased, there is no limit on how many times you can download it - as long as you delete it each time. If you uninstall the app when the film is downloaded, you will lose that available "slot". If you change phone, you must remember to delete the download from the old phone, to allow it to be downloaded on the new one.
If it's too late to delete the download (e.g. you've uninstalled the app, or erased the device) then we can reset it, however any attempt to play a previous download may result in an additional movie purchase being charged to your account. Get in touch with us at if you'd like help.

Happy customerC ,

Okay, but could be so much better

Updated to Version 3.0.3 yesterday. Visually very impressive. However, it runs significantly slower than the previous version. I’ve now had time to try all the features and all work fine. So in general a good app. But could be so much better if the developers incorporated into the app YouView Box Remote controllability, similar to that incorporated into the Sky TV app and other providers. I don’t know how difficult this would be but it would make life so much easier being able to control BT TV from ones Smart Phone, especially when searching Catch Up TV, it’s like sending a text message with an original mobile phone, several presses before reaching the letter you want, and heaven forbid if you type the wrong letter, you have to work out which button to press to delete it🙂. Any thoughts appreciated.

Developer Response ,

Hi. Thanks for the positive feedback and taking the time to give us your feature suggestions. These are good ideas and are on the list of things we'd like to add to the app over time. Watch this space!

fairypick ,


First of all I buy new bt TV set up box ultra hd 4K set up box couple month ago and downloads bt tv app I unable keeping try login apps catch up watch play online I doing again again again not possible I have trying everything and contact bt tv helpline I keep telling them having problem to log in on my iPad only work on log in bt sport but not other eg films soap etc on apps I really don’t understand this old one sky no problem can log in watch catch up online but on bt tv nope really not satisfied about this they saying will sort it out but never did -
Thank to bt development had been sort it out for me now working login open bt tv app on my iPad and iPhone hope stay that why

Developer Response ,

Hi. Sorry you are having problems logging in. Please email us at with the error code you see, and your BT ID and I can fix this for you. Thanks for your updated review!


British Telecommunications plc
73.2 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch. Apple TV.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like