What’s New

Version 3.1.19

Thanks for using the BT TV app. To make the app even better we'll be bringing you regular updates.

We're pleased to now be able to bring you subtitles on some of our on-demand and catch-up titles.

Keep an eye out for more updates in the near future!

Ratings and Reviews

2.8 out of 5
286 Ratings

286 Ratings

SouthMouth1981 ,

Why can’t downloads be unlimited if we have paid the price to own the film?

I do love having this app...when it works, which is about 80% of the time. But for example, have downloaded both Avengers Infinity War and Endgame. I have had to change phones a couple of times and now the three download limit has been reached for Infinity War and won’t let me download it anymore. I have now downloaded Endgame for the third time. The first time didn’t download properly and had glitches. The second time downloaded fine but then hit a glitch where it just wiped it off without me doing anything and so now I have no more downloads available again if someone inevitably goes wrong again. I just don’t understand why if I have spent about £30 on two films, why I cannot download them whenever I want because of flaws from the BT TV app. It’s just not good enough.

Happy customerC ,

Okay, but could be so much better

Updated to Version 3.0.3 yesterday. Visually very impressive. However, it runs significantly slower than the previous version. I’ve now had time to try all the features and all work fine. So in general a good app. But could be so much better if the developers incorporated into the app YouView Box Remote controllability, similar to that incorporated into the Sky TV app and other providers. I don’t know how difficult this would be but it would make life so much easier being able to control BT TV from ones Smart Phone, especially when searching Catch Up TV, it’s like sending a text message with an original mobile phone, several presses before reaching the letter you want, and heaven forbid if you type the wrong letter, you have to work out which button to press to delete it🙂. Any thoughts appreciated.

Developer Response ,

Hi. Thanks for the positive feedback and taking the time to give us your feature suggestions. These are good ideas and are on the list of things we'd like to add to the app over time. Watch this space!

fairypick ,

Difficulty

First of all I buy new bt TV set up box ultra hd 4K set up box couple month ago and downloads bt tv app I unable keeping try login apps catch up watch play online I doing again again again not possible I have trying everything and contact bt tv helpline I keep telling them having problem to log in on my iPad only work on log in bt sport but not other eg films soap etc on apps I really don’t understand this old one sky no problem can log in watch catch up online but on bt tv nope really not satisfied about this they saying will sort it out but never did -
Thank to bt development had been sort it out for me now working login open bt tv app on my iPad and iPhone hope stay that why

Developer Response ,

Hi. Sorry you are having problems logging in. Please email us at tv.apps@bt.com with the error code you see, and your BT ID and I can fix this for you. Thanks for your updated review!

Information

Provider
British Telecommunications plc
Size
63.1 MB
Category
Entertainment
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch. Apple TV.

Languages

English

Age Rating
Rated 4+
Copyright
© British Telecommunications plc
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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