EE TV 4+

Since upgrading to v 6.2.0, when I schedule a new recording the app throws up a warning “Your recording requests are currently delayed”. The history of the request shows Pending for a while then changes to Failed. That said, the recording request does seem to be sent to my Humax DTRT2000 recorder box and can be seen in the list of scheduled recordings.

Unpairing, reinstalling, re-pairing doesn’t resolve this. The app has worked flawlessly until 6.2.0

BT app rebranded with new clothes but same old rubbish implementation. A number of goes at the password reset (again) with countless goes round the houses with embedded web pages to authorise, number of red error messages. Why oh why don’t you allow password managers to put in the details as per all modern apps. I fully expect now to be logged out my other devices.

I still have the issue of a phantom account registered at my address alongside the real one. Three LONG calls to the increasingly rubbish bt support teams have yet to fix that issue…

Added to that the broken mishmash of services that form the BT home entertainment experience BT ip tv, Now Tv, EE tv and discovery + . It’s simply not fit for purpose ……

This app will drive you mad. You are allowed to use 4 devices. Having the app on your phone and casting to a Chromecast counts as 2. I had the app working but changed my phone. On the new phone the app wouldn’t recognise any of the existing devices and said I needed to delete a device to add my new phone. The catch is that you have to wait a month before you can add the new phone. So no App for the first month. After that it wouldn’t recognise the Chromecast so had to delete it and add it again - another month wasted. Now it won’t recognise the Chromecast that was working last week - so that will be another month wasted. And I fear so it will go on. I deeply regret using EE and EE TV.