Description

Hive creates elegantly designed smart home devices and services, all controlled with a simple to use app. One of the world’s leading smart home providers, Hive have over 1.5 million customers and offer a family of smart products and services which work seamlessly together to connect your home.

Hive Actions are clever ways to connect your Hive devices together in the app so your home works seamlessly around you. For example, you can set your lights to switch on when there’s motion detected after dark. Or, set your heating to lower and lights to switch off when you close your bedroom door at night.

Create your own one-tap shortcuts on your dashboard with Quick Actions. Set a lighting mood for movie nights. Or, switch everything off with a tap as you head out, letting you save energy with ease.

HIVE THERMOSTAT
• Control your heating from your smartphone with Hive Active Heating, UK’s favourite smart thermostat.
• You can also adjust your hot water (if you have a separate hot water tank) so you're never left with a cold shower.
• Come back to warm home without ever having to heat an empty one - you could save up to £130 a year on your heating bills
• Set daily heating and hot water schedules
• Protect your pipes with Frost Protection
• Boost your heating via the Hive app if you’re staying up late or heading home early
• Keep the temperature at home just right when you’re away with Holiday Mode
• Geolocation alerts provide helpful heating reminders if you’ve gone out and left the heating on

HIVE PLUGS
Control your home appliances from the Hive app, or schedule them to switch on or off.

HIVE LIGHTS
From spotlights to colour-changing bulbs, you’ll find a full range of next generation smart lighting with Hive. When you’re in, set the scene just by tapping the app. When you’re out, let them look after your home by turning on and off automatically so it looks like someone’s there.

HIVE VIEW
Check in on your home with our stylish smart indoor camera, with HD live streaming, two-way audio and person, motion and sound detection, it’s great for peace of mind when you’re away.

HIVE VIEW OUTDOOR
Protect your home with Hive View Outdoor. Our weatherproof outdoor security camera features night vision, 1080p HD live streaming, person detection, smartphone notifications, two-way audio and more.

HIVE MOTION SENSOR
The Hive Motion Sensor detects movement in your home and sends a notification to your smartphone.

HIVE WINDOW OR DOOR SENSORS
The Hive Window or Door Sensor sends a notification to your smartphone if a window or door opens or closes when you’re away from home..

HIVE LEAK SENSOR
Helps spot if there’s an unusual amount of water flowing around the home, which could be a potential leak. It then sends a notification to your smartphone, can help you diagnose the problem in the Hive app or connect you with a plumber if you need one.

HIVE HUB 360
Hive Hub 360 is our most advanced hub yet; as well as connecting your Hive devices it detects important sounds around your home and sends a notification to your smartphone. Wherever you are you'll know if your smoke/CO alarm goes off or glass in windows or doors break. It can even let you know when your dog barks while you’re out.

Discover more at hivehome.com

What’s New

Version 10.46.1

This release contains bug fixes and improvements including:
• Blank dashboard improvements
• Leak Sensor sync unsuccessful error message fix

Ratings and Reviews

4.5 out of 5
55.2K Ratings

55.2K Ratings

dinsdale69 ,

Hive app

I would just like to review this Hive app, now it used to be really good, but ever since Hive had issues with the app probably about two months ago it doesn’t work as good, I have updated it so it’s all updated, i have even deleted it and reinstalled and it still isn’t right, I have now deleted app and now just log in on my safari internet seems to work better through there. Shane really as it used to be a fantastic app. This is why I have rated it 3 stars used to be five stars.

Just rung hive last Friday they have resetted my hive back to factory settings, app still doesn’t work very well, the temperature of the house doesn’t update any more I have to keep swiping down for it to do anything and it just goes to zone 1 which is the heating not the main screen anymore, this is what I wanted them to sort last week but it’s gone strange again. Knocked it down to 1 star now shame as it used to be good.

Monty the python ,

Useful, but not as good as it claims

Ok so having phone and remote access has its uses. But the app and wall mounted thermostat are clunky to use and it’s way too hard work setting useful commands. Then the benefits of using it are massively overstated. Hive hasn’t helped save me energy but to be honest a good but ‘dumb’ timed thermostat with simple thermostatic valves in your radiators can do that. Set your times and rooms right and this will serve you just fine before you turn to using hive. Then with multiple people living at home and coming and going the idea of having an app logged into just one person’s phone doesn’t add anything much- how is my daughter, son, or partner supposed to turn it on or off when they are arriving or leaving and what is the point if someone else might be coming or going? Then there’s only one user logged in to one account? Then I’ve had the whole system crash a couple of times and had to call in to get it resolved. Also I’ve more than one property and so hub, but the app doesn’t work with more than one. So I have to use a different phone for each property!

Finally really oddly with two phones and two accounts, both have the same version of the app and same firmware on the device but one lets me track my hourly temperature but one doesn’t. Why on earth is that?! The only possibles difference is one app is on an iPhone 6 and the other a 7 but that shouldn’t matter should it and if it does then this is just poor software

Developer Response ,

Hi Monty, we are sorry to hear of the issues you have detailed in your review.

We have a section with some smart energy saving tips which I hope you find useful -  https://www.hivehome.com/discover-hive/smart-heating/six-smart-energy-saving-tips.

We also have a savings calculator that allows you to check what you are likely to achieve dependent on usage. (We've used independent research to model heating consumption by geographical location, home type and heating behaviour) - https://www.hivehome.com/discover-hive/savings-calculator.

In regard to multiple people living in the same property all requiring access, there is no limit on the amount of devices that can sign in with the main account holders login credentials (2 factor authentication recommended), however we also have a people function within the app that allows you to invite partners, family and guests. (invitees will be required to create their own account.) The link below will give you step by step instructions on how to set this up.

https://community.hivehome.com/s/article/What-is-the-People-feature-in-the-Hive-App.

To also address your final comment, we have a new subscription service called Heating plus. https://community.hivehome.com/s/article/What-is-Hive-Heating-Plus

Could you please get in touch with us so we can check this for you? You can contact us via webchat at www.hivehome.com, on Facebook (Hive UK), or on Twitter (@HiveHelper). Thanks, The Hive Team

xXxKimidollxXx ,

Terrible App

Always crashing. No option to select time frames for camera footage so when the app does crash it takes you right back to the most recent recordings for you to spend ages and ages going back through 1800 videos and then it crashes again. Contacted for support previously because camera goes offline (tonight from 20:35 until 00:46) and I have no footage between those times. Camera set to highest sensitivity but does not record everything often cutting out chunks and ridiculously short clips cutting action into pieces which has proved not helpful. Have abusive neighbours and need this as evidence for police but £180 camera is useless. As well as this, voice controls are pointless as it takes so long for the app to open that whoever was at the door has gone before the app will open. Really helpful when the postman is there and I’m changing my daughter! For the prices you charge for the equipment and installation you ought to have a half decent bloody app! Also having to pay extra for 30 day play back after spending soo much money with you is a massive slap in the face. 30 day play back should be standard! Would not recommend to anyone as there are far better competitors than this. Unfortunately we have too many hive products to make it economical to change! Even your customer service agreed your app is rubbish what does that tell you! Anyone downloading this after buying a product who sees my view do yourself a favour and return then go buy from Nest or similar!

Developer Response ,

Hi Kimidoll, I am sorry to hear of the issue you are having. I would get in touch with Hive tech support so they can go through some live troubleshooting with you to get to the root cause of your issues.

Kind Regards
Hive Team

App Privacy

The developer, Centrica Hive Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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