What’s New

Version 10.15.0

Hive Radiator Valves:
• If your Radiator Valves need calibrating then you’ll now see this as an option on the control screen. This will adjust them to work better with the radiator they’re attached to. The app will let you know when your Radiator Valve is calibrated.

Hive Plugs:
• You can now upgrade your device firmware - just head to the settings screen for your Hive Plug to see if there's an update available. 

This release also includes various bug fixes and stability improvements.

Ratings and Reviews

2.3 out of 5
2.2K Ratings

2.2K Ratings

PJestico ,

Getting worse

Previous review is below from at least 12 months ago an zero has improved.
In fact it’s now worse as the app logs you out every day.
Genius bit of testing before release, makes me feel so comfortable about what lurks out of view.

—————

Been using this for a while and whilst remote control of heating and water is good this ecosystem is sadly lacking in core features compared to its direct competitors.

For example both Tado and Nest have geofencing to make your heating interact with your lifestyle. This doesn't in any useful way, the closest you can get is to play with IFTTT which means relying on a third party not only for this to work but also to keep my Hive credentials safe because I have to now give that service my login details. If you want geofencing that understands the concept of a house with more than one person living in it then you need yet another 3rd party service.

This should all be core given the company behind this and the fact the competition have been doing it for a while.

This update could have had significant improvements based on how long we have all been waiting but all it actually seemed to do was delete my login details and add an icon for their Black Friday sale.

If British Gas/Centrica put their big boy trousers on and committed to a software delivery roadmap that gave the customers what they are asking load and clear for in a timely manner this whole thing could 5 stars and great, right now it's just a 3 star alright.

Developer Response ,

Hi there, apologies for this. We did have an issue with login for a couple of days, but this should be fixed now. Sorry for the inconvenience, and please do get in touch if you experience this again, or any other issues relating to your Hive System.
Thanks
The Hive Team

Big pawed bear ,

10.4.0 is now crap app status!

Hi-support, for a customer facing app, high viz okay with voice-over for the iPhone, this is the screen reader which blind people use on the iPhone to access apps and the phone itself. The problem is, I cannot at the moment link my hive sensor to my home Wi-Fi. This is because your password entry screen is not accessible with the voice-over software. I recommend this is addressed forthwith and with the greatest urgency, otherwise the blind people who use the iPhone cannot use your Hive app to run things like the leak sensor. I downgraded okay with voice-over to crap app status, because you did not address the above problems, While posting that you had made improvements for voice-over in the application update blurb on the App Store. This is appalling! You cannot make improvements to voice-over use, until you make it usable to begin with! At the moment I cannot login to my home Wi-Fi after connecting my leak sensor using the leak sensor password! This is unacceptable! Sort it out! I want it in the next update! This is imperative! Do not fob me off! I have talked to customer service about this, and it is driving me mad! You really should be better with your customer facing apps!

RHewson ,

Product deserves better app

I have the Hive thermostat, some Hive lightbulbs and the Hive outside camera. Each of these different products are fine and I’m quite happy with the thermostat and the lightbulbs. The outside camera is ok but could do with some detection zones. The Hive app is useable but should be so much better. The heating, hot water, lighting and camera aspects of the app work in slightly different ways ultimately confusing the user until you have nailed down these idiosyncrasies. The worst is the lighting control, so many taps and page changes just to make minor adjustments and very tedious for multiple bulbs. It’s saving grace here is that it works much more succinctly with the Alexa app then the Hive app. The heating controls were more consistent and quicker to change in the previous iteration and the new quick action widget adds nothing useful as it is no quicker and very limited.
This app needs rebuilding as a consistent and more efficiently integrated system. It previously had some nice touches but these have been replaced by some very clunky changes.

Information

Provider
Centrica Hive Limited
Size
166.3 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, French, Italian, Spanish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© British Gas plc
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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