Your money. Made simple.
Keeping on top of your money just got easier. Manage your accounts on the go with our secure mobile banking app — it’s quick, easy to use and ready when you are.
Join millions of members who trust us with their savings and mortgages, from everyday finances to life’s bigger moments.
Whether you're checking your balance on the bus or moving money from the sofa, our app makes it simple to keep life moving — anytime, anywhere.
Get started in minutes
Already registered for YBS online banking? You’re halfway there.
Download the app and follow a few simple steps:
• To sign in, you’ll need your customer number, date of birth and password
• Enter your one-time verification code sent to your mobile
• Next, we’ll ask you to set up Face ID, Touch ID or a passcode
And that’s it! You’re in and ready to go.
What you can do
Take control of your money, your way:
• All in one place – View your savings and mortgage accounts together
• Open new accounts – Find and apply for savings accounts in a few taps
• Build your savings – Set up regular payments with our Monthly Auto-Saver
• Move money easily – Transfer between accounts or send to external accounts
• Make payments – Send money when it suits you
• Stay on track – Check transactions and download statements
• Keep details up to date – Manage your information and contact details anytime
Safe, secure digital banking
Looking after your money matters. That’s why our mobile banking app is built with security at its core, so you can bank with confidence every time you log in.
Find out more at ybs.co.uk/security
A few things to know
To use the app, you’ll need:
• A YBS savings or mortgage account
• To be registered for online banking
• To be aged 16 or over
Not registered yet? It’s quick and easy at ybs.co.uk/register
Full T&Cs apply. You can still use online banking alongside the app to manage your savings and mortgage accounts — whatever works best for you.
For extra security, the app can only be active on one device at a time.
For more FAQs, visit ybs.co.uk/app
Terms and conditions apply, please see our website – ybs.co.uk for full terms and conditions.
Enjoying the app?
If the app’s making managing your money that bit simpler, we’d love to hear from you.
Leave us a review and let others know how you’re finding it.
Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Head Office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ.
Can log in and see my savings accounts fine but apart from that it’s useless as if I try to do any transfers internally from one YBS a/c to another - both savings or try to do a transfer I get the message Unable to complete payment. Unable to complete payment from debters account - I took a screenshot if you would like to see it. If I go online via Laptop there is no problem making my transfers. So unless it starts to work as you say it will I will be deleting it which is sad as I was one of your first customers to sign up for online banking long ago and one of the first to join the queue to be told when App was ready. I don’t need an App just to tell me my balances them I know but one that saved me having to switch on laptop and go through all the tedious but necessary security checks. I hope you can fix this.
Developer Response
Welcome to the YBS savings app and thank you for being a loyal customer. We appreciate the feedback - please could you leave us some more details in a secure message through your on-line banking so that we can look into this?
What to say?
Jambo's sister
This is ok. It does what most other mobile banking apps do (and I have six others!!) but this is the only one that REGULARLY locks me out - and I’m speaking on average every week to ten days. This entails you having to input your customer number, date of birth, selected letters or digits from your passcode, awaiting for the OTP or call to confirm who you are and then re-registering yourself for biometric security. It is most INCREDIBLY annoying and a waste of time which you often don’t have especially if your intention was to have a “quick” balance check for example. I have raised this ongoing issue a number of times and even been given compensation when I was locked out almost every second or third time I attempted to log in. I now record every “lock out” on my phone. I told them the money they must be wasting in compensation would be better spent finding employees who knew what they were doing to develop an app that actually works as every other banking app that I have does but nothing changes. This has been an ongoing issue for months and years and I know I’m not the only one affected. Having said that YBS generally pay good rates on their accounts so I’ve poked up with it so far!
Developer Response
Hi there, we're really sorry about this. We've recently made some changes that should hopefully help with the issue you're experiencing. If you could please delete and reinstall the app ensuring both the app and device are updated to the latest version - please note you will require your log in details for this. I will pass your comments on to our team to look into further, thank you for your patience whilst we continue to investigate - we really appreciate it. - Regards, YBS
Keeps dropping out
jjjandj
The YBS App is great and easier than having to log in every time - l can now do all my banking on my iPhone and sign in using my fingerprint. The only problem I’m experiencing is that l am being told an error has occurred and that l have to set up everything once again... this has happened at least 6 times to me, not sure if others are experiencing the same. Also a little more info would be good when it comes to my payee list just so l can identify the correct account I’m transferring to... l recently paid a £300 bill to my Halifax card when it should have gone to Yorkshire bank ( both cards are connected to Scottish banks and l ended up with not enough information showing on the app to pay the correct bill)
Developer Response
Thank you for your feedback. We're sorry to hear that you're having connection issues. Please could you send further information about the error along with any screenshots of the error message to YBSSavingsApp@ybs.co.uk and we will look into this further.
Finger Print Recognition Fails
Bluetyger
When I first logged in and set up Finger Print Recognition the app worked fine for me and would have received 4 stars.One day later and I can’t log in at all as after the standard Apple ‘log in with your fingerprint’ screen all that happens is the screen displays “Something went wrong” and ‘retry’ and no amount of retries will get me past that screen.My phone is an SE2 running IOS 13.5.1 which shouldn’t be a problem for new software.1 Week later ....... I decided to try to log on again (on the off chance) and everything worked fine. I normally turn my phone off at night so potentially the associated hard reset may have had an effect and I also delete all the cookies every couple of days so that may have had an effect also.Either way the app seems to be working correctly now so gets a cautious four stars.
Developer Response
Welcome to the YBS savings app and thank you for your valuable feedback. We're thrilled you're now able to use the YBS app!
In this release:
- General enhancements to improve your experience, including bug fixes and added security updates.
We'd love to hear your feedback. Leave us a review and let us know how we're doing.
Version 2.27.0
The developer, Yorkshire Building Society, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
