I find this application partially useful; however, there are significant gaps, particularly regarding trust and the difficulty of finding reliable professionals. Currently, the platform lacks adequate security measures to protect both parties.I believe the following features are essential to improve the user experience and safety: Formalized Agreements: Once two parties agree on a job, all details should be documented within the app. Written Proposals: The service provider should submit a formal, written proposal detailing the scope of work and the total cost through the app, which the client must then formally accept. Milestone Tracking & Evidence: As the work progresses, the provider should be required to upload photo evidence of their progress. In-App Payment Requests: Payment requests should be initiated through the platform.I believe users would be more than happy to pay a small commission (e.g., 1%) if it ensures that their payments are secure and the job is completed to the promised standard.My personal experience highlights why this is critical: I recently hired a professional who ruined £450 worth of wallpaper. Despite failing to do the job correctly, he repeatedly demanded payment and even resorted to threats. The lack of a secure payment and dispute resolution system in this app allows unskilled or unprofessional individuals to operate without accountability. I hope you will consider these suggestions to make the platform safer for everyone.

MyBuilder allows you to list jobs to find suitable tradespeople. As soon as your ad is listed, they notify relevant tradesmen of the lead and they charge an exceptional fee to receive the details. In some cases, up to 30% of the jobs value. If you are not 100% serious about hiring someone immediately for the job, please avoid using this platform at all costs. MyBuilder does a very poor job of notifying homeowners how the platform makes money, and some people just scope out rough prices without intention to hire someone - this costs the tradesmen a lot. I’ve received leads on here that don’t even own the home they are seeking quotes for, yet the tradespeople are paying £70 + for these ‘leads’. Sometimes, 6/7 people have registered interest, making MyBuilder £400 + for a single ad, whilst no tradesman gets the job and the customer is none the wiser of the chaos and cost that has resulted in their ad. You will get contacted a lot once you list a job - this is purely because it’s cost the tradesman so much to get your details in the first place. Please use the platform considerately of those paying the price and only list a job if you are seeking action immediately.

This app doesn’t vet traders like other platforms or remove scammers when they are reported with evidence. ***Do not use***Hired someone for a small job through MyBuilder who turned out to be have a profile of fake reviews, and giving people a false name and fake address. The work they carried out was beyond amateurish and I was threatened with violence for not paying a fairly trivial amount of money within hours of the work being completed - despite being sent an invoice with terms and before I had seen the work.These threats and poor workmanship were reported to MyBuilder with extensive evidence, however this ‘tradesman’ is still operating on this app months later.

MyBuilder scams people pretty way and charges tradespeople only for sharing your contact details, meaning: you, as a potential client post a job, tradesperson sends you interest and then you choose either shortlist them or not (you can shortlist couple of them) but please don’t do that if you’re not planning to pay a reasonable price (check prices for your job in google before posting) because everyone you shortlist will be charged £6 to £35 even if you don’t hire them Thanks for understanding