Swiggy Food, Grocery & Dineout 4+

Swiggy : My Foodie Best Friend with a Side of Wholesome Humor

where do i even begin with my love for swiggy? as someone who can barely cook and always craves something delicious, this app has become my best friend. not only does it have a huge variety of cuisines to choose from, but the delivery is lightning-fast and always on time.
one thing that always makes me giggle is the little notes that the delivery person leaves with my food. i’ve gotten everything from cute doodles to hilarious jokes, and it always puts a smile on face. plus, the fact that they're able to navigate through crazy traffic and still arrive with a smile their face is nothing short of impressive.
and can we talk about how cute the app is? i love the little animations and graphics that pop up when i’m ordering, and it makes the whole experience so much more enjoyable. plus, the app is so user-friendly that even my technologically-challenged grandma could use it.
all in all, swiggy has become my go-to for whenever i want something delicious and hassle-free. it’s like having my own personal chef and delivery person all rolled into one. and with their constant updates and improvements, i have a feeling that my love affair with swiggy is only going to continue to grow.

Service pathetic these days avoid Swiggy one

Long time user here from the early days and Swiggy one subscriber as well until recently service was good but now completely lost goodwill . I pay Swiggy one but for past few weeks not able to order anything as delivery partners are not available in the same location where I had no issues with service for past one year ! They take your money in the name of subscription Swiggy one but you will not even be able to eat ! Another interesting scam they run is instantly where they jack up the prices only for you on items that you frequently order check the same items price from my wife’s phone at the same location it’s half the price quoted for me the item being capsicum! So we have been spoiled in the name of convenience and taken advantage of buy these companies while our food consumption from outside home has also taken a hit better to take the bitter pill and return to ourselves going to restaurants and supporting local grocers than these greedy clowns called Swiggy. Two days ago I was looking for a dish opposite to my work place it was quoted 250 rs with 75 off while I well know it costs only 160 in the restaurant and I went there and had it in person instead of this algorithm regulated fluctuating price often seen with Swiggy these days. Be ware ultimately no one apart from ourselves are really interested in our well-being and health. Swiggy should consider rebranding themselves swindle!

Worst customer experience

I am absolutely furious with the terrible delivery service provided by Swiggy! The delivery agent claimed that my address was 3.5 km away from his location, when in fact it was only 2 km away. Despite my repeated attempts to resolve the issue with customer support, they were completely unhelpful and even suggested that I cancel my order, which would result in me losing my hard earned money as there was no refund on it. It's not the first time I've ordered from Swiggy and the location was the same as my previous orders, which were delivered without any issues. It's shocking that Swiggy can't even manage to deliver the same address consistently. I was left with no choice but to send my husband to the delivery guy's location to collect the food, which he confirmed over the phone. However, when he arrived there, the delivery guy was nowhere to found and my husband was left waiting for him to come to my husband location. This level of incompetence and lack of accountability from Swiggy is completely unacceptable. I expect to receive prompt and efficient delivery service when I order food, but instead I was left with nothing but frustration and disappointment. I would strongly advice anyone considering using Swiggy to look elsewhere for their delivery needs, as this company clearly does not value their customers or their time. I will never use Swiggy again and will be sharing my terrible experience with everyone I know.

Developer Response ,

Hey Shakshi. We are really sad to know about the issue faced. We'd like to know more about the concern so that we can check and help you. We request you to write us on swiggysocial@swiggy.in so that our team can check and revert to you.