Eastern Bank Mobile Banking

Name: Eastern Bank Mobile Banking
Rating: 4.8 (6299 reviews)
Author: Eastern Bank

Eastern Bank Mobile Banking

Only for iPhone

Free · Designed for iPhone

6.3K Ratings
Ages

4+
Years
Category

Finance
Developer

Eastern Bank
Language

EN
English
Size

257
MB

iPhone

Bank anywhere, anytime with Eastern Bank's mobile banking app. It's packed with great features to help manage your finances while on the go. Manage Your Accounts * View account balances and activity * Review account eStatements * Manage Debit Card: reset PIN, replace, and adjust limits Move Money * Transfer money between your Eastern Bank accounts * Send money with Zelle® to trusted friends and family using just their U.S. mobile phone number or email * Pay bills on the fly * Deposit checks from anywhere Security * Login quickly and securely with Face ID® or Touch ID® * Enroll in and manage alerts DISCLOSURES Eastern Bank does not charge fees to use its mobile banking app. Your mobile provider may charge fees for its text messaging and web access services. Check with your mobile provider for information about their fees. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Face ID and Touch ID are registered trademarks of Apple® Eastern Bank, Member FDIC, Equal Housing Lender

Ratings & Reviews

4.8

out of 5

6.3K Ratings

Eastern mobile app
10/17/2024

TSA pre flyer
Much improved. One last thing to fix: please make it easier to enter and see the amount being deposited for checks.
Eastern mobile app
10/17/2024

TSA pre flyer

Much improved. One last thing to fix: please make it easier to enter and see the amount being deposited for checks.
No personal touch
10/14/2024

Jtdinmh
We came from Northmark. With them over 25 years. It was so easy and so comfortable. Was like a family. Sold to Cambridge…. Absolutely the worst service. Now, not even a year later, now Eastern. Just think how we feel. We are treated like strangers, no considerations given. Absolute the coldest people. No one wants to help. There is no personal touch like at Northmark. We are leaving as soon as we can. Trying to transfer things to somewhere else. We are small business owners, but we did circulate close to 10 million in cash flow through our establishments. I guess in your view that is peanuts. No one cares about us. No personal contact. After all these years in business, losing the closeness of Northmark has hurt us tremendously. It’s really sad how the little guy who needs some help in This economy gets nothing. I’m sorry we aren’t your billionaires. Hopefully bye bye soon. Covid hurt us bad and now we’re dealing banks who don’t help.

Developer Response
Good morning - We're so sorry to hear that you feel this way. If you need assistance with anything, please send your contact information to feedback@easternbank.com and a member of our team can reach out to you directly to assist.
No personal touch
10/14/2024

Jtdinmh

We came from Northmark. With them over 25 years. It was so easy and so comfortable. Was like a family. Sold to Cambridge…. Absolutely the worst service. Now, not even a year later, now Eastern. Just think how we feel. We are treated like strangers, no considerations given. Absolute the coldest people. No one wants to help. There is no personal touch like at Northmark. We are leaving as soon as we can. Trying to transfer things to somewhere else. We are small business owners, but we did circulate close to 10 million in cash flow through our establishments. I guess in your view that is peanuts. No one cares about us. No personal contact. After all these years in business, losing the closeness of Northmark has hurt us tremendously. It’s really sad how the little guy who needs some help in This economy gets nothing. I’m sorry we aren’t your billionaires. Hopefully bye bye soon. Covid hurt us bad and now we’re dealing banks who don’t help.
Developer Response 10/18/2024
Good morning - We're so sorry to hear that you feel this way. If you need assistance with anything, please send your contact information to feedback@easternbank.com and a member of our team can reach out to you directly to assist.
Much room for improvement.
10/30/2024

LinkOn2u
I get no notice when my account is debited from either a phone bill or a large transfer to another bank. I get nothing. On the other hand when deposits are made, I get a text. Usually around 6 AM. Not the best time for a text from my bank. They recently updated their online webpages. I’m not sure what for. It has become more confusing then ever. And things that I used to be able to do. I cannot do anymore. They should get a refund from their web designer. If you have a certificate of deposit and let it run out and don’t do anything your money gets rolled over into a savings account that earns some fraction of one percent. This is not a bank working for me.
Much room for improvement.
10/30/2024

LinkOn2u

I get no notice when my account is debited from either a phone bill or a large transfer to another bank. I get nothing. On the other hand when deposits are made, I get a text. Usually around 6 AM. Not the best time for a text from my bank. They recently updated their online webpages. I’m not sure what for. It has become more confusing then ever. And things that I used to be able to do. I cannot do anymore. They should get a refund from their web designer. If you have a certificate of deposit and let it run out and don’t do anything your money gets rolled over into a savings account that earns some fraction of one percent. This is not a bank working for me.
Change account names
01/30/2025

Sad customer 😢
I loved the old app not quite sure why they had to break a not broken thing. One thing that makes me kind of bummed out is you used to be able to change the name of your accounts easily? For example I have four Checking accounts, if I wanted to change the name, I could just click edit and change it. Not with the new system. The app is not necessarily bad, it just got rid of the intuitive easy features completely or baked them inside the app where it’s very difficult to find them. It’s almost been a year but I still have the old version of Eastern Bank installed on my phone. Just praying that they might bring it back.😢

Developer Response
Hi there. We're sorry that our app didn't meet your expectations. Unfortunately, the ability to change the account nickname is not currently available in the mobile app. We are working to make improvements and will pass this feedback along to the appropriate department. We take your feedback seriously, and we're actively working on improving the app. If you're open to discussing your concerns in more detail, please feel free to contact us directly at feedback@easternbank.com .
Change account names
01/30/2025

Sad customer 😢

I loved the old app not quite sure why they had to break a not broken thing. One thing that makes me kind of bummed out is you used to be able to change the name of your accounts easily? For example I have four Checking accounts, if I wanted to change the name, I could just click edit and change it. Not with the new system. The app is not necessarily bad, it just got rid of the intuitive easy features completely or baked them inside the app where it’s very difficult to find them. It’s almost been a year but I still have the old version of Eastern Bank installed on my phone. Just praying that they might bring it back.😢
Developer Response 02/14/2025
Hi there. We're sorry that our app didn't meet your expectations. Unfortunately, the ability to change the account nickname is not currently available in the mobile app. We are working to make improvements and will pass this feedback along to the appropriate department. We take your feedback seriously, and we're actively working on improving the app. If you're open to discussing your concerns in more detail, please feel free to contact us directly at feedback@easternbank.com .

Welcome HarborOne Bank customers! Starting February 23, 2026, you can enroll in Eastern Mobile & Online Banking® by selecting "I'm arriving from HarborOne Bank". Thank you for using Eastern Mobile & Online Banking®. In this release, you'll find: - Bug fixes, performance improvements, and security enhancements Interested in influencing what we build next? Share your feedback by writing a review.