The official American Express App for iPhone allows you to access your Account from anywhere. Track spending & rewards, find offers, review your balance, pay your bill and enjoy features only available in the Amex App. Touch ID and Face ID login (on supported devices), gives you quick, safe and secure access. Make the most of your Membership with the speed, security and convenience of the mobile Amex® App.
SECURE ACCOUNT MANAGEMENT
• Enhanced activation experience for you to confirm new Cards and setup your Account.
• Activate your Credit Card for Apple Pay in the Amex App, then simply unlock, tap and pay.
• Freeze and unfreeze your Credit Card instantly at any time.
STAY ON TOP OF YOUR SPENDING
• Check your American Express Account balance, pending transactions and sort charges by amount and date.
• Go paperless with access to past PDF statements.
• Turn on AutoPay to pay your Amex bill automatically from your bank account each month.
• Check your spending power. Enter an amount for an expected purchase and you’ll see if it’ll be approved. Approval based on account status at the time of request
• Filter transactions to see spending and subtotals for each card on your account. For Basic Card Members Only.
PROTECTION WITH REAL-TIME ALERTS
• Turn on purchase alerts to be notified when your Credit Card is charged.
• Receive instant fraud alerts if suspicious activity is detected.
• Never miss a payment with payment due reminders.
• Manage all your notifications in the Amex Account tab.
EXPLORE REWARDS AND BENEFITS
• View your Rewards balance and find ways to use Membership Rewards® points* - from gift cards to credits on your statement.
• Use points to cover your eligible charges via a credit on your Account. *
• See personalized recommendations for other ways to use points.
• Refer a friend and earn rewards when friends and family get an American Express Card through your referral. For eligible Card Members only.
AMEX OFFERS *
• Discover offers from places you shop, dine, travel and more.
• Explore a map of nearby offers.
• Get Amex Offers notifications direct to your device.
• We’re here to chat 24/7. Start a chat with us in seconds and revisit conversations any time in the app.
We’d love to hear from you! Stay in touch with us using our social media pages: Twitter: @AmericanExpress
Send & Split® enhances the way you send money and split purchases with other Venmo and PayPal users, all in the American Express app.* Now you can pay friends with more flexibility and without the standard Venmo or PayPal credit card fee§. You can also seamlessly split your Amex purchases with others and get paid back directly to your Card as a statement credit. Best Part? You’ll be the one to earn the rewards for the purchase you split. Enrollment Requirement. Terms Apply. § PayPal may charge a fee when sending to non-US recipients.
The American Express® App and app features are available only for eligible Card accounts in the United States. American Express® prepaid Cards and Cards issued by non-America Express issuers are not eligible.
To log in, Card Members must have an American Express user ID and password or create one in the app.
Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. App Store is a service mark of Apple Inc.
*To see the full Terms and Conditions, copy and paste the following link into your browser and scroll to the bottom of the page: https://amex.co/AmexApp-Terms
We’re constantly making improvements to help ensure you have the best experience. In this release we focused on bug fixes and enhancements to make the app faster and more secure.
Thanks for using the American Express App
Ratings and Reviews
So happy I came back to Amex!
Recently I had a dispute with Capital One my main credit card company when I wanted to pay off my statement balance. I had called them and made payment of the amount they gave me but then received in the mail a bill for some ridiculously small amount that I thought surely was in error so I called but surprisingly they argued and said that I indeed owed the amount and that I must have misunderstood. I’m pretty sure I had not since it was I who called them with the intent of paying off the statement amount. So it was then that I decided if $0.72 was that important to them I was going to vote with my $ and discontinue Capital One. That day I paid them, canceled my account, and cut up my card. However that meant I then needed another primary credit card. I have been an Amex member for a long time but worried that the old style way Amex used to do thing’s might not be as flexible as I needed but decided to give it a go. I can’t tell you how happy I am that I made that decision! Amex has made some amazing changes the last few years and the app is just awesome. The plan- it feature for payment is simply brilliant! I just wanted to let you know that I am so happy I decided to go back to Amex and I’m confident I won’t have to worry about having to move to another credit company again !! Thank you so much!
Rewards redemption is laborious
I am a customer of Amex since 2005 (could be a year earlier or later). Those days, Amex was the cool card that broke boundaries when compared to the cards of its time. Very attractive then.
Today, especially after the Costco fallout (which I assumed was a match made in heaven), I never left either Costco or Amex as a faithful customer. Costco more or less has retained its charming business practices to keep us motivated. Amex on the other hand has been slipping really bad. The worst experience I face now is redemption of the reward dollars to my credit card account. Multiple days chatting with their online staff who takes as much as 5 minutes to reply back to you (try keeping yourself motivated to chat and hold your phone from locking your Amex app out), I am still not able to get the money transferred within their system from the rewards bucket to the credit card bucket.
With banks like CitiBank and CaptialOne with their one press transfer and customer services, what happened to Amex?
Great App, but don’t stop there.
A few things I could mention that could bring this app to 5 stars - I would integrate apples current FaceID update to allow for pin entry when it detects a mask. Currently, the app will simply say that “faceID is not detected” it’s something small that can make a huge difference because I’d rather not take off my mask in stores when I want to get into my app, and I’m sure I speak for many people when I say entering and remembering passwords are tedious.
Additionally, I would update your app to allow for dispute submissions, status and resolution directly on the app instead of having to clog up your chat. It’s available on your website, just port it over to the app.
Finally, I would put something to allow for better reward tracking and pending rewards on the app itself instead of having to go on your website.
Additionally, I know this is probably more a hit on Delta and not American Express, but you do have a partnership with their Credit Cards so, have better communication with them and their/your cards. It gets annoying when I have to flip flop between apps and websites to see and track my rewards.
Finally you could have a kind of Minimum balance calculator for the Pay it Plan it. Sometimes I’m scared to use Plan it because Im scared my next months minimum due will go from 35 to 350. ...which is fine, id just appreciate the heads up when/if it happens.
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- American Express
- 174.6 MB
- Requires iOS 14.5 or later.
- Requires iPadOS 14.5 or later.
- iPod touch
- Requires iOS 14.5 or later.
- Age Rating
- © 2022 American Express Company. All Rights Reserved.
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