Access your American Express® account from virtually anywhere with the American Express® App. Take advantage of what your U.S. Personal, Small Business, and Corporate accounts have to offer: Track spending and rewards, find offers, pay your bill, add your Card to your mobile wallet, and enjoy features available only in the app.
Touch ID and Face ID login (on supported devices) gives you quick access to features so you can get the most out of your Membership.
STAY ON TOP OF YOUR SPENDING
Track recent purchases with a timeline of your activity, and sort your charges by amount and date. Easily see your payment status and pay your bill from virtually anywhere. Turn on AutoPay to pay your bill automatically from your bank account each month. Check your spending power to find out if your purchase(s) will be approved*. For Basic Card Members: filter transactions to see spending and subtotals for each Card on your account.
FIND AMEX OFFERS
Discover offers from places you shop, dine, travel, and more, and add offers to your Card with just a few taps. Explore a map of nearby offers and get personalized alerts.
ENJOY PEACE OF MIND WITH REAL-TIME ALERTS
Turn on purchase alerts to be notified when your Card is charged so you can stay on top of daily spending and unexpected charges. Receive instant fraud alerts if suspicious activity is detected, and verify charges with just a few taps so you can get right back to using your Card. To help prevent fraud activity, you can also freeze or unfreeze your Card to limit purchases if it is misplaced, without closing your account completely. Set up Card payment alerts as a helpful reminder when your payment is due, and confirmations when payments are received. Enjoy the convenience of electronic billing statements, and you can set up alerts to tell you when your statement’s ready.
EXPLORE REWARDS AND BENEFITS
Check your rewards balance and find ways to use Membership Rewards® points - from gift cards to credits on your statement.** For eligible Card Members: refer a friend and earn rewards when friends and family get an American Express Card through your referral. For Platinum Card® , Centurion®, and Hilton Honors Members: find an airport lounge on the go. Locate nearby lounges and plan for an upcoming trip by searching the 1,000+ lounges across the globe Plus, Platinum and Centurion Members can seamlessly access Platinum Concierge, Travel or your Customer Care Professionals through the app.
*Approval based on account status at time of request
** Terms and Conditions for the Membership Rewards® program apply. Visit membershiprewards.com/terms or call 1-800-AXP-EARN (297-3276) for more information. Participating partners and available rewards are subject to change without notice.
The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to membershiprewards.com/pointsinfo.
App and app features are available only for eligible Card accounts in the United States. American Express® Prepaid Cards and cards issued by non-American Express issuers are not eligible.
To log in, Card Members must have an American Express user ID and password or create one in the app. All access to and use of this app is subject to and governed by the American Express End User License Agreement, Terms of Service and Privacy Statement
• Bug fixes and minor enhancements.
Ratings and Reviews
Rewards redemption is laborious
I am a customer of Amex since 2005 (could be a year earlier or later). Those days, Amex was the cool card that broke boundaries when compared to the cards of its time. Very attractive then.
Today, especially after the Costco fallout (which I assumed was a match made in heaven), I never left either Costco or Amex as a faithful customer. Costco more or less has retained its charming business practices to keep us motivated. Amex on the other hand has been slipping really bad. The worst experience I face now is redemption of the reward dollars to my credit card account. Multiple days chatting with their online staff who takes as much as 5 minutes to reply back to you (try keeping yourself motivated to chat and hold your phone from locking your Amex app out), I am still not able to get the money transferred within their system from the rewards bucket to the credit card bucket.
With banks like CitiBank and CaptialOne with their one press transfer and customer services, what happened to Amex?
Proud and happy customer
I would like to first say I’ve been a proud customer of American Express for 4 years now, my husband was murdered in 2015 and I used my green card to cover the whole funeral cost, I had No!! issue what so ever, the customer service was above and beyond what I could of ever imagined, and at that time I had only been a member for 1 year. Being a woman of color this meant a lot to me and from that day on I vowed to be as loyal to American Express as they have to me, I would also have to say with being a customer with American Express I have found several vendors that before meeting myself had no interest in accepting American Express, and after talking with them they have accepted my card, I would like to thank Sawtooth Roofing and Multiphase Electric but most of all American Express.
Lashaunda L Jackson
Decent app, terrible chat
I use this app to view my bills, charges, and deals. The most frustrating part about the app is the Concierge Chat for platinum and centurion members. The chat consistently drops connection and I then need to wait again to connect to someone who can help me. I get notifications from the app and when I click to chat, it takes me to the main screen and shows a chat bar at the bottom so I cannot access the chat option. How can I respond when I can’t see the message? I have better luck closing the app and reopening it, then navigating to the chat section. Otherwise I cannot get to it from the notification or it disconnects and my messages do not send. The chat is also a second thought- it’s hidden in a “Contact Us” menu in settings. I’ve been a member since 2005 and an authorized user long before that- I love the service but this is extremely frustrating when I’m trying to handle something while I am unavailable to speak.
- American Express
- 151.7 MB
Requires iOS 11.2 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2019 American Express Company. All Rights Reserved.
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With Family Sharing set up, up to six family members can use this app.