- Security improvements
- General fixes for iOS 13
Ratings and Reviews
Not working correctly since the last update
I have been using this app for quite some time and it worked great. Now when I click on check my orders it tells me something like the information cannot be displayed. It's been that way for weeks now. I used to be able to check and track my orders but not able to any longer. I tried deleting the app and reinstalling and no help. Also I look at my prescription bottles and most say 1 refill left. However on your website they show zero. A definite overhaul on the Pharmacy app is needed. It used to be so easy to use. Now it's a guessing game on whether my order goes through and if it does when will it arrive. I get no info as to order receipts or orders shipped any longer. Not very happy with the latest changes.
Always a problem with my scripts. They’ll just cancel them and I have to get the doctor to resubmit them. The app will say the RX has been shipped then they cancel it. Then I have to get doc to send a interim RX to local pharmacy because I’m almost out of meds. The price of meds aren’t consistent. One month it’s this price then the next it’s significantly more expensive. I was supposed to save money they said. GoodRx has cheaper prices on 3 of the 5 meds I take. Between comparing prices month to month and trying to get scripts resent, hustling to local pharmacy because of their mistakes, I’m done with this app. They have my credit card number that I entered so I could conveniently pay online, but every time they need me to call them and I have to give them this info again. Just a horrible experience. I would give this app zero stars if I could.
I’m a non-critical and relatively patient and understanding person but this is ridiculous .Ughhh. : (
Developer Response ,
Hello, I'm sorry you're having issues with the Humana Pharmacy mobile app. Please email me at email@example.com to further assist you with this issue. Thank you, The Mobile Dev Team
2 Thumbs Up
The Humana pharmacy App opens fast & responds appropriately, however , as soon as you complete your transaction and hit “Submit” or “ enter” the app closes without processing your request.
It closes during all transactions that I have tried. Such as, refilling a prescription, ordering a new prescription, and placing an order using with the over the counter drugstore.
I have downloaded the latest updates and have tried this using my iPhone 6s as well as, an i pad air 2 with the current IOS versions and Humana pharmacy software updates.
I have tried deleting the app and reinstalling it which did not help.
I also tried going in through a web browser clearing all of the cookies the temporary files and data closing the web browser and then going to the website again.
When submitting the request or hitting enter I received an error & once again, I was kicked out of the page for that site.
I also use the Humana Medical insurance application which works with out any technical difficulty on my iPhone 6s and the i pad air 2.
Your help fixing this app or my user error (which isn’t impossible 😉) would be greatly appreciated.
Due to my schedule is extremely difficult to contact the Humana pharmacy personnel during daytime working hours.
Thank you in advance for your time and assistance,
- Humana Inc.
- 41.2 MB
- Health & Fitness
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- © 2017 Humana Inc.
With Family Sharing set up, up to six family members can use this app.