my portal. by Dignity Health

Name: my portal. by Dignity Health
Rating: 1.5 (335 reviews)
Author: CommonSpirit Health

Medical records in one place

Free · Designed for iPad

335 Ratings
Ages

16+
Years
Category

Medical
Developer

CommonSpirit Health
Language

EN
+ 1 More
Size

41.6
MB

Effortlessly manage your medical information with my portal. by Dignity Health – your all-in-one care solution. Streamline your health management and access vital features such as:  - View health records. - Secure messaging with your doctor. - Personal list of medications, immunizations, and test results. Our secure network ensures data safety, enabling you to utilize all features with complete peace of mind.  Accessing my portal. is simple: 1. Create Your Account: Set up your Dignity Health "my care" account at http://login.dignityhealth.org/#/. 2. Download the App: Get the my portal. app by Dignity Health and sign in using your Dignity Health email and password. 3. Select your care region: Depending on where you received care, select the correct region for entry into your patient portal. If you receive a 400 error when attempting to log in: - Go “Back” to the log in page - Select “Change site” - Change your site and try logging in again. 4. Explore and Engage: Start messaging your provider, accessing lab results, and diving into your health records. For computer access visit https://www.dignityhealth.org/my-care/my-account/ for a full list of our locations and their portal pages. For more details, visit https://www.dignityhealth.org/my-care. Experience effortless health management – download my portal. by Dignity Health today. Your care, simplified. Note: The My Portal. app works best in portrait orientation.

Ratings & Reviews

1.5

out of 5

335 Ratings

Still not working!
03/12/2025

Darndave
An update from me! After phoning several times with no “fix”, I got a “ticket number” that was supposed to help. Now I get a weekly email asking me to sign in. I would if the app would let me!!! Still get “Oops!” and a spinning notice about the linking being in progress. Because the “upgrade” to this app required a higher IOS than my perfectly good older iPhone could use, like MANY older patients, I went ahead and bought a new iPhone that has the highest IOS available. Some bought new iPads. This unexpected purchase was a burden to many, but older populations have a greater need to communicate directly to their doctors through messaging. I used the app at least monthly regarding medications, and it was a great help before the “upgrade”. New “upgrade” is still not working after a few more weeks. Is Dignity, or “CommonSpirit” or somebody - the Dignity “app developer” maybe?- going to pay for the new phone I bought to accommodate the required IOS? Maybe older patients who bought new equipment can get together and submit a bill.

Developer Response
That's frustrating. We can help you solve any issues related to your access. Please send a quick note with your contact information to hello@dignityjhealth.org or connect with us at 844-274-8497. The Dignity Health Team
Still not working!
03/12/2025

Darndave

An update from me! After phoning several times with no “fix”, I got a “ticket number” that was supposed to help. Now I get a weekly email asking me to sign in. I would if the app would let me!!! Still get “Oops!” and a spinning notice about the linking being in progress. Because the “upgrade” to this app required a higher IOS than my perfectly good older iPhone could use, like MANY older patients, I went ahead and bought a new iPhone that has the highest IOS available. Some bought new iPads. This unexpected purchase was a burden to many, but older populations have a greater need to communicate directly to their doctors through messaging. I used the app at least monthly regarding medications, and it was a great help before the “upgrade”. New “upgrade” is still not working after a few more weeks. Is Dignity, or “CommonSpirit” or somebody - the Dignity “app developer” maybe?- going to pay for the new phone I bought to accommodate the required IOS? Maybe older patients who bought new equipment can get together and submit a bill.
Developer Response 03/10/2025
That's frustrating. We can help you solve any issues related to your access. Please send a quick note with your contact information to hello@dignityjhealth.org or connect with us at 844-274-8497. The Dignity Health Team
Leaving Dignity due to their Crap apps! Get MyChart!
06/02/2023

ItaliaOso
My care & my portal are the most useless apps I have ever seen. Please switch to epic my chart it talks to other hospitals in other areas that use that app trying to get my medical records or two separate emergency room visits out of the area has been a nightmare! getting a record faxed over to my main provider takes 7 to 10 business days. This is unacceptable. The original launch of these apps for Dignity was a disaster on the phone for over 10 hours because of a mess up on Dignity’s side. I am done ! Express Scripts has a problem with Dignity every time I try to get a prescription refill they never get it- humankindness starts with the technology that you have - throw it in the garbage and get the real deal. Don’t save money and waste your patients’ time. I am in the process of looking for a new provider, and the only providers I will accept will be ones that use my chart. Zero stars if I could!

Developer Response
We apologize that this app and My Care app didn't meet your expectations. As we responded to you on your MyCare review, we are sorry for the poor user experience you are having. We appreciate your candid feedback and we know we need to do more on improving access to medical records for our customers. If you would be willing to email us those suggestions for improvement at hello@dignityhealth.org, the team would very much appreciate it. Thank you. The Dignity Health Team
Leaving Dignity due to their Crap apps! Get MyChart!
06/02/2023

ItaliaOso

My care & my portal are the most useless apps I have ever seen. Please switch to epic my chart it talks to other hospitals in other areas that use that app trying to get my medical records or two separate emergency room visits out of the area has been a nightmare! getting a record faxed over to my main provider takes 7 to 10 business days. This is unacceptable. The original launch of these apps for Dignity was a disaster on the phone for over 10 hours because of a mess up on Dignity’s side. I am done ! Express Scripts has a problem with Dignity every time I try to get a prescription refill they never get it- humankindness starts with the technology that you have - throw it in the garbage and get the real deal. Don’t save money and waste your patients’ time. I am in the process of looking for a new provider, and the only providers I will accept will be ones that use my chart. Zero stars if I could!
Developer Response 06/20/2023
We apologize that this app and My Care app didn't meet your expectations. As we responded to you on your MyCare review, we are sorry for the poor user experience you are having. We appreciate your candid feedback and we know we need to do more on improving access to medical records for our customers. If you would be willing to email us those suggestions for improvement at hello@dignityhealth.org, the team would very much appreciate it. Thank you. The Dignity Health Team
The worst app I have ever used
02/07/2024

missparalogism
If I can give negative five stars instead of one I would. I basically have to reset the password every time I need to log in, even it is just 5 minutes between each time. Using the same just reset password I could log in the website with no problem, and the app will insist it is the wrong password and ask me to click forget password to reset. And, guess what? After I reset it again, and try to log in, it will say it is incorrect and I need to reset. It is a ridiculously bad app. Gives me so much anxiety and frustration having to use it. For someone who loves life and events to be well organized like myself, it is something you don’t want in your life. If it weren’t for the doctor I have been going to for years, I would change my whole medical care to other health care system just because their app is not anti human.

Developer Response
We are so sorry you are having these troubles with the app. The best way to fix this is if we can work with you one-on-one over the phone to discover the root cause of these login issues. Please contact us at 844-274-8497 or send us a note at hello@dignityhealth.org giving us your contact information and when you are available; and then we can call you back and resolve what's going on here. Thank you. - The Dignity Health Team
The worst app I have ever used
02/07/2024

missparalogism

If I can give negative five stars instead of one I would. I basically have to reset the password every time I need to log in, even it is just 5 minutes between each time. Using the same just reset password I could log in the website with no problem, and the app will insist it is the wrong password and ask me to click forget password to reset. And, guess what? After I reset it again, and try to log in, it will say it is incorrect and I need to reset. It is a ridiculously bad app. Gives me so much anxiety and frustration having to use it. For someone who loves life and events to be well organized like myself, it is something you don’t want in your life. If it weren’t for the doctor I have been going to for years, I would change my whole medical care to other health care system just because their app is not anti human.
Developer Response 02/12/2024
We are so sorry you are having these troubles with the app. The best way to fix this is if we can work with you one-on-one over the phone to discover the root cause of these login issues. Please contact us at 844-274-8497 or send us a note at hello@dignityhealth.org giving us your contact information and when you are available; and then we can call you back and resolve what's going on here. Thank you. - The Dignity Health Team
“They are working on it” Hah!
06/16/2025

T.Guarnera
The app is a shell of what it should be. If you call tech support, they told me to look at the 1.5 star rating and to basically lower my expectations. They also said that it is a work in progress. Last update was five months ago as a bug fix. Not a full app release. The ironic part is I was also told that if I access the portal through the website portal, all features have been fully released there. Nope! I would really want to see future an past appointments. The appointments tile takes you to a page that says you don’t have appointments scheduled. If you scroll down on the main page, you can find future appointments but not past. Many other options are not working. So, as tech support says, lower your expectations. I have been it software testing and documentation for 30+ yrs. I would be happy to be a beta tester.

Developer Response
Hey T.GuarneraThank you for your feedback. We weren’t able to reproduce the issue on our end. Could you please try again, and if the problem persists, feel free to reach out to our support team for further assistance? at 844-274-8497 The Dignity Health Team
“They are working on it” Hah!
06/16/2025

T.Guarnera

The app is a shell of what it should be. If you call tech support, they told me to look at the 1.5 star rating and to basically lower my expectations. They also said that it is a work in progress. Last update was five months ago as a bug fix. Not a full app release. The ironic part is I was also told that if I access the portal through the website portal, all features have been fully released there. Nope! I would really want to see future an past appointments. The appointments tile takes you to a page that says you don’t have appointments scheduled. If you scroll down on the main page, you can find future appointments but not past. Many other options are not working. So, as tech support says, lower your expectations. I have been it software testing and documentation for 30+ yrs. I would be happy to be a beta tester.
Developer Response 06/20/2025
Hey T.GuarneraThank you for your feedback. We weren’t able to reproduce the issue on our end. Could you please try again, and if the problem persists, feel free to reach out to our support team for further assistance? at 844-274-8497 The Dignity Health Team

bug fixes

Version 102.1.22

12/17/2024

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics