iPhone Screenshots

Description

Introducing myCOMPASS PA, for Pennsylvanians who have applied for or get health and human service programs or benefits. It offers many of the same features found on COMPASS, but right from your phone. You can now access your benefits from anywhere, whenever you want.

The best part? You can take care of business while you’re on-the-go. Tasks that used to involve a trip to the county assistance office can be accomplished with only a few minutes on the app. Whether you want to know the status of your application or send us a photo of required documents, you’re always just a few taps away.

FEATURES

• See important details about your benefits.
• Check the status of your application.
• Find out when to renew.
• Upload, send, and view documents related to your application or benefits.
• Report changes to your addresses, emails, or phone numbers.
• Check status of benefits for which you’ve applied for.

myCOMPASS PA. Managing your benefits just got easier.

We’re always looking for new ways to better our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix performance issues, along with other issues highlighted in feedback.

What’s New

Version 5.1

The latest version contains bug fixes and performance improvements.

Ratings and Reviews

4.7 out of 5
15.6K Ratings

15.6K Ratings

TDialo ,

Services

Every time I send a message or change electronically I get a speedy response. The caseworkers are very thorough, professional and speedy in getting benefits processed. Very far reach from dropping apps off in the HBG office and the apps constantly getting lost. I’ve seen so many people in literal tears in that office who submitted their required apps and docs, including myself and just pushed to the side because of other human error!
I hope that everyone has access to the online services and they have knowledge to complete it. If not, I hope a center will be opened for them.

Thank you for all my benefits and services! Especially for the caseworkers in Johnstown, Pa who have really made these processes stress free!!

Developer Response ,

Thank you for your review! We are glad the app made it easier for you to manage your state benefits.

Prophetic Icon ,

Satisfied Customer

The my compass app is convenient, efficient and detailed as far as assisting customers through the navigation process of this portal. I love the upload feature to electronically provide important documents at your fingertips via your mobile device... Although 7-10 days is a long time to wait but it balances itself out in the long run...

Developer Response ,

Thank you for taking the time to give a positive review! Be sure to check out future releases. Our goal is to keep improving the app.

Ramos$23 ,

Not pleased

This app needs to be updated and become a better system for the had working people that can’t be at the office on time.
I have so much trouble in sending documents when I have the pictures saved on to my phone. I can’t get my SAR forms or complete them on this app so what’s the concept of this app then. I’m still having trouble with submitting things on this app and the main office doesn’t check the app and cuts my benefits off with no reason given after I provide the prof in person, fax, email or even through the chain center they rip me off with half my benefits like it’s horrible and a waste of my time dealing with this app and it’s not my phone because iPhones is comparable to almost everything.

Developer Response ,

Sorry for the trouble you are experiencing. If you are still having an issue with the app, please contact the myCOMPASS PA Mobile Helpline at 1-844-831-0584 between 8:00 a.m. and 5:00 p.m., Monday through Friday so we can further assist you.

Information

Seller
Pennsylvania Department of Public Welfare, Bureau of Information Systems
Size
51.6 MB
Category
Health & Fitness
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
Rated 4+
Copyright
© 2017 Pennsylvania Department of Human Services
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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