Verizon Protect

Name: Verizon Protect
Rating: 4.7 (43127 reviews)
Author: Verizon Wireless

Data & identity security

Free

43K Ratings
Ages

13+
Years
Category

Utilities
Developer

Verizon Wireless
Language

EN
+ 1 More
Size

197
MB

Enjoy a suite of tools designed to enhance your digital safety with the Verizon Protect security app, and reduce the likelihood of identity theft. Here’s how Verizon Protect keeps you protected: • Safe browsing: Avoid risky websites and potential online threats • Device scan: Checks if you have the latest system software updates and security settings enabled • Wi-Fi scan: Scan any network before you connect to ensure it’s encrypted and safe. With Digital Secure Premium*, you’ll get end-point security for your mobile devices, including: • Secure VPN: Ensure your Wi-Fi connection is secure, your location is disguised and your personal information stays private. • Dark web monitoring: Get alerted if your personal information is found on the dark web. • Security advisor: Chat with an expert 24/7 to get guidance and security tips. • Protect more devices: Stay protected with comprehensive digital security for Mac and Windows desktop computers. With Identity Secure*, you’ll get tools and services to help reduce the likelihood of identity theft, including: • Password and identity manager: Secure, create and autofill your passwords across devices and operating systems. • Data broker list removal: Scan and request removal of your personal info from online databases that sell and trade data. • Social media monitoring: Monitor and get alerted of potential account takeover or reputation risks. • Locked folder: Securely store your most important files with a 6-digit pin • Identity restoration services: 24/7 access to restoration experts in case of identity theft It’s your digital world. Keep it yours. Download Verizon Protect today! *Digital Secure Premium services and Identity Secure services require paid subscriptions, which can be added via this app or My Verizon Online.

Ratings & Reviews

4.7

out of 5

43K Ratings

Chief
Nov 13

G.W. B.Navy
I pray you are still doing a great job of services since I’ve been sick. I am trusting you as I am weak still but concerned about accounts? Please tell me if it’s something I am doing wrong my phone was taken while I was in hospital then found as someone had it had it worked on now it’s missing. So I am on another phone my niece has and I’m feeling something wrong? I haven’t received a replacement as of yet can you please look into this for me and see what may be happening? God Bless I look forward to hearing from you. There were some issues before but I’m trying to recover and Hillis is supposed to be taking care of it. Thanks for your help in this in advance.

Developer Response
Hello, we're glad that you are enjoying using our application. We appreciate the positive review. Thank you. Your Digital Secure Support Team.
Chief
Nov 13

G.W. B.Navy

I pray you are still doing a great job of services since I’ve been sick. I am trusting you as I am weak still but concerned about accounts? Please tell me if it’s something I am doing wrong my phone was taken while I was in hospital then found as someone had it had it worked on now it’s missing. So I am on another phone my niece has and I’m feeling something wrong? I haven’t received a replacement as of yet can you please look into this for me and see what may be happening? God Bless I look forward to hearing from you. There were some issues before but I’m trying to recover and Hillis is supposed to be taking care of it. Thanks for your help in this in advance.
Developer Response Nov 15
Hello, we're glad that you are enjoying using our application. We appreciate the positive review. Thank you. Your Digital Secure Support Team.
Needs to allow secure inflight wifi
07/26/2022

saucy716638
This app is great, but doesn’t allow me to even connect to my work wifi, which happens to be an unsecure connection on a plane everyday. It shows our wifi available to connect, but when it does it says “no internet connection” while all of my coworkers’ internet works perfectly fine as usual. I have tried simply turning off the VPN and/or the WiFi security protection to no avail. Have tried every combination with the app to try and make it work. The only thing that allows me to connect to the plane WiFi is deleting the app entirely. I have done this quite a few times. I don’t buy the full access WiFi like passengers do obviously, but need to utilize the free unsecure connection for flight time/altitude levels for my job. This app does not allow me to do that. Wish there was some sort of update to allow this for me. It’s convenient otherwise.

Developer Response
Hello, please reach out to us at Digital-Secure-App-Support@Verizon.com and we would be happy to assist with troubleshooting your issue. Thank you. Your Digital Secure Support Team.
Needs to allow secure inflight wifi
07/26/2022

saucy716638

This app is great, but doesn’t allow me to even connect to my work wifi, which happens to be an unsecure connection on a plane everyday. It shows our wifi available to connect, but when it does it says “no internet connection” while all of my coworkers’ internet works perfectly fine as usual. I have tried simply turning off the VPN and/or the WiFi security protection to no avail. Have tried every combination with the app to try and make it work. The only thing that allows me to connect to the plane WiFi is deleting the app entirely. I have done this quite a few times. I don’t buy the full access WiFi like passengers do obviously, but need to utilize the free unsecure connection for flight time/altitude levels for my job. This app does not allow me to do that. Wish there was some sort of update to allow this for me. It’s convenient otherwise.
Developer Response 08/02/2022
Hello, please reach out to us at Digital-Secure-App-Support@Verizon.com and we would be happy to assist with troubleshooting your issue. Thank you. Your Digital Secure Support Team.
Digital Secure
09/29/2021

tanee1
I downloaded this on my iPhone 12 Pro Max. It made my phone act crazy. It started lagging really bad and when I did the IOS 15 software update, I literally could not get my Wi-Fi to stay connected. It would only come on for a split second and go back off. The VPN on phone kept going on and off consistently. Didn’t even realize app had a VPN. If it doesn’t have a VPN then it just apparently freaked out the VPN slide button on settings. I don’t think this app has a VPN UNLESS you are using Wi-Fi. It doesn’t protect your browsing when you are just using LTE or 5G. The app would never let me turn on the actual browser protection. Every time I tried turning it on it would search and search and then suddenly stop. App has good ratings but did not work very well for me at all and I have been a Verizon Customer for over 20 years. This supposedly comes with my plan even though I’d recently just realized they offered the protection.

Developer Response
Hello Tanee, could you please reach out to us at Digital-Secure-App-Support@Verizon.com, so that we can help you resolve this issue? Thank you, Your Digital Secure Support Team.
Digital Secure
09/29/2021

tanee1

I downloaded this on my iPhone 12 Pro Max. It made my phone act crazy. It started lagging really bad and when I did the IOS 15 software update, I literally could not get my Wi-Fi to stay connected. It would only come on for a split second and go back off. The VPN on phone kept going on and off consistently. Didn’t even realize app had a VPN. If it doesn’t have a VPN then it just apparently freaked out the VPN slide button on settings. I don’t think this app has a VPN UNLESS you are using Wi-Fi. It doesn’t protect your browsing when you are just using LTE or 5G. The app would never let me turn on the actual browser protection. Every time I tried turning it on it would search and search and then suddenly stop. App has good ratings but did not work very well for me at all and I have been a Verizon Customer for over 20 years. This supposedly comes with my plan even though I’d recently just realized they offered the protection.
Developer Response 11/05/2021
Hello Tanee, could you please reach out to us at Digital-Secure-App-Support@Verizon.com, so that we can help you resolve this issue? Thank you, Your Digital Secure Support Team.
Review for Verizon app
Apr 21

app is half wrong
I don’t know how to use it but it’s saying that both my emails and my phone number is on the dark web. Right now I can’t get into my Apple account, it’s grayish and so is my video for video calls. Because Apple is grayish I can’t change my password to my outlook email account, I haven’t been able to get into it for 2months. As far as my 3 Verizon apps they are doing their job and I love the fact that they block all phone numbers that aren’t in my contacts. Thank you very much for your good work and letting me know who or what is hacking me.It’s a daily thing for me to see 2-20 attempts to get into my wallet, health, contacts and other things & apps. If I look Apple has a list of dates and times for the attacks and attempts.It’s funny how they are even trying to change my passwords to almost every app I have including my 3 Verizon apps. It’s only your apps that consistently let me know. Thank you. Sincerely, Margaret

Developer Response
Hello, we're glad that you are enjoying using our application. We appreciate the positive review. Thank you. Your Verizon protect Support Team.
Review for Verizon app
Apr 21

app is half wrong

I don’t know how to use it but it’s saying that both my emails and my phone number is on the dark web. Right now I can’t get into my Apple account, it’s grayish and so is my video for video calls. Because Apple is grayish I can’t change my password to my outlook email account, I haven’t been able to get into it for 2months. As far as my 3 Verizon apps they are doing their job and I love the fact that they block all phone numbers that aren’t in my contacts. Thank you very much for your good work and letting me know who or what is hacking me.It’s a daily thing for me to see 2-20 attempts to get into my wallet, health, contacts and other things & apps. If I look Apple has a list of dates and times for the attacks and attempts.It’s funny how they are even trying to change my passwords to almost every app I have including my 3 Verizon apps. It’s only your apps that consistently let me know. Thank you. Sincerely, Margaret
Developer Response Apr 23
Hello, we're glad that you are enjoying using our application. We appreciate the positive review. Thank you. Your Verizon protect Support Team.

*Ability to submit feedback, suggestions and bugs to the Verizon Protect app team *Easier logins: tablet users can sign-in to Verizon Protect app for up to 6 months without having to re-enter password *Performance improvements and bug fixes *New actions added to help improve your security *Discover other Verizon products for your needs

Version 7.12.1

Dec 13

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics