Business Digital MobileConnect

Name: Business Digital MobileConnect
Rating: 1.5 (89 reviews)
Author: Verizon Wireless

Business

Free

89 Ratings
Ages

4+
Years
Category

Business
Developer

Verizon Wireless
Language

EN
+ 9 More
Size

298.6
MB

The Business Digital Mobile Connect app turns your smartphone into a seamless extension of your Verizon Business Digital Voice office phone by allowing you to make and receive calls from your business telephone number. Take in-progress calls from your desk phone to your smartphone to work on the go. Manage your call setting features such as call forwarding or business continuity right from the app. Business Digital Mobile Connect lets you: • Display your business telephone number on outbound calls made from the app. • Take in-progress calls from desktop phone to app. • Access business directory and contacts on your mobile device. • Manage call features, such as call forwarding and business continuity. • Initiate My Room conferencing and chat sessions (Premium users only). Download the Business Digital Mobile Connect app, and stay in touch with your business when you’re on the go.

Ratings & Reviews

1.5

out of 5

89 Ratings

Not a good app
06/21/2023

Attymoot
This app has been getting bad reviews for a couple of years now, leading me to believe that 1. Verizon doesn’t care and 2. isn’t going to fix it. It works some days, on most days when I call a client it rings into their line and immediately ends the call. If I’m on the phone with a client, there are big gaps where I can’t hear them. My clients end up justifiably angry with me. These are not new complaints, I can read the old reviews and it’s an ongoing problem. Mystifying that it’s not been fixed. The touting of this app really influenced our decision to go with Verizon.
Not a good app
06/21/2023

Attymoot

This app has been getting bad reviews for a couple of years now, leading me to believe that 1. Verizon doesn’t care and 2. isn’t going to fix it. It works some days, on most days when I call a client it rings into their line and immediately ends the call. If I’m on the phone with a client, there are big gaps where I can’t hear them. My clients end up justifiably angry with me. These are not new complaints, I can read the old reviews and it’s an ongoing problem. Mystifying that it’s not been fixed. The touting of this app really influenced our decision to go with Verizon.
Fails to integrate with iOS features
Dec 5

Malbone66
Although the app has a “do not disturb” switch in Settings, it has to be activated manually rather than following the rules for whatever focus is turned on. Enabling the Do Not Disturb focus on the phone has no effect on the Verizon app; it still allows calls through. The app has barely been updated since Verizon bought it from another networking company years ago. It’s geared toward large enterprises with hundreds of users to manage, with no accommodation for a small business.It’s great to have my business number ring on the iPhone, but if any other app provided that service, I would switch.
Fails to integrate with iOS features
Dec 5

Malbone66

Although the app has a “do not disturb” switch in Settings, it has to be activated manually rather than following the rules for whatever focus is turned on. Enabling the Do Not Disturb focus on the phone has no effect on the Verizon app; it still allows calls through. The app has barely been updated since Verizon bought it from another networking company years ago. It’s geared toward large enterprises with hundreds of users to manage, with no accommodation for a small business.It’s great to have my business number ring on the iPhone, but if any other app provided that service, I would switch.
Important Setup Read First
06/04/2019

Excelsiore
Changing my review from 1 star to 5 stars after figuring out how to properly set this up. In order to enable the app, you have to go to the BD site admin page (not myphone) and go to the ‘sharing’ tab. Then select the line you want to enable mobile connect on. MAKE SURE TO CHECK THE BOX THAT SAYS MOBILECONNECT. It is not the default. If that user then logs into the app it will work. Verizon could spell this out more clearly so I didn’t have to call customer service to figure this out but it does work once you do this.
Important Setup Read First
06/04/2019

Excelsiore

Changing my review from 1 star to 5 stars after figuring out how to properly set this up. In order to enable the app, you have to go to the BD site admin page (not myphone) and go to the ‘sharing’ tab. Then select the line you want to enable mobile connect on. MAKE SURE TO CHECK THE BOX THAT SAYS MOBILECONNECT. It is not the default. If that user then logs into the app it will work. Verizon could spell this out more clearly so I didn’t have to call customer service to figure this out but it does work once you do this.
Not intuitive but works
04/11/2019

TSammich
Had a similar problem to everyone else. The app wasn’t doing what it was suppose to. I ended up getting ahold of tech support and they helped me through the process, and found the solution. It is a matter of going into the settings online for your business account and checking a box. The app works great when you get it all set up. Wish it was a little more intuitive to set up but give them a call!
Not intuitive but works
04/11/2019

TSammich

Had a similar problem to everyone else. The app wasn’t doing what it was suppose to. I ended up getting ahold of tech support and they helped me through the process, and found the solution. It is a matter of going into the settings online for your business account and checking a box. The app works great when you get it all set up. Wish it was a little more intuitive to set up but give them a call!

Bug fixes

Version 3.9.49

Jan 22

Data Linked to You

The following data may be collected and linked to your identity:
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics