CLT Airport

Name: CLT Airport
Rating: 4.7 (830 reviews)
Author: City of Charlotte

Charlotte Douglas Int’l

Only for iPhone

Free · Designed for iPhone

830 Ratings
Ages

4+
Years
Category

Travel
Developer

City of Charlotte
Language

EN
+ 1 More
Size

94
MB

iPhone

The Charlotte Douglas International Airport app makes your travel experience through CLT easier than ever before. Created with all phases of your journey in mind, the app gives you instant access to all the information you need during every step of your trip, from preparing for travel to boarding your flight. Features: - Flight search with arrival and departure filtering - 48-hour flight tracking with real-time flight status updates - Parking booking, plus earn points toward rewards with the new CLT Airport Royalty Program - Bus wait times in real-time for shuttles to terminal - Security wait times in real-time for all checkpoints - Mobile ordering for participating restaurants - Live parking availability - Shop, Dine, and Relaxation amenities with preference filtering - Airport Map with preference filtering, indoor navigation, and turn-by-turn directions - FAQs for travel through CLT, including: Security, Accessibility, Mother’s Rooms and more.

Ratings & Reviews

4.7

out of 5

830 Ratings

Easy and convenient parking
10/13/2024

MDT SoCal
If you're flying out of CLT, this app is a must. Leave the frustration at home. I love that I can book my parking online and know where I will park before I get there. Save a few dollars booking in advance, but it's cool to know the prices of every parking option The daily parking deck is what I like to use- covered parking. The shuttle is very quick. And I can also find out when the next shuttle is coming. Love that the system can read my license plate so no more fumbling for the tickets.
Easy and convenient parking
10/13/2024

MDT SoCal

If you're flying out of CLT, this app is a must. Leave the frustration at home. I love that I can book my parking online and know where I will park before I get there. Save a few dollars booking in advance, but it's cool to know the prices of every parking option The daily parking deck is what I like to use- covered parking. The shuttle is very quick. And I can also find out when the next shuttle is coming. Love that the system can read my license plate so no more fumbling for the tickets.
Zero Support
09/12/2025

Mlv428
I’ve been logged out of the app since March. The reset password link doesn’t work and a new account can’t be created since one already exists. (Messages appear like “your internet connection doesn’t work” which is obviously not the problem) I’ve emailed the dev team via the in app “process” at least 4 times and have gotten a response once, but then no response to my reply in over 2 months. If the app is working, it works fine, but as soon as there’s a problem, you’re screwed and no longer have a fully functioning app. The main reason to use the app is for parking, and that’s the piece I can only partially access. Very frustrated at lack of support. Giving 2 stars since some components work.

Developer Response
Hello, we regret to hear about the issue you experienced with your prepaid barcode and the inconvenience it caused at exit. To review your case and assist please submit an inquiry through the CLT Feedback Form at https://feedback.cltcityworks.com/cltapp/ or contact our team at 704-359-4038 for immediate support. Thank you for bringing this to our attention.
Zero Support
09/12/2025

Mlv428

I’ve been logged out of the app since March. The reset password link doesn’t work and a new account can’t be created since one already exists. (Messages appear like “your internet connection doesn’t work” which is obviously not the problem) I’ve emailed the dev team via the in app “process” at least 4 times and have gotten a response once, but then no response to my reply in over 2 months. If the app is working, it works fine, but as soon as there’s a problem, you’re screwed and no longer have a fully functioning app. The main reason to use the app is for parking, and that’s the piece I can only partially access. Very frustrated at lack of support. Giving 2 stars since some components work.
Developer Response 12/08/2025
Hello, we regret to hear about the issue you experienced with your prepaid barcode and the inconvenience it caused at exit. To review your case and assist please submit an inquiry through the CLT Feedback Form at https://feedback.cltcityworks.com/cltapp/ or contact our team at 704-359-4038 for immediate support. Thank you for bringing this to our attention.
Send the app developers back to primary school!
06/27/2025

Rodoc1
My next-door neighbor told me how great it was to be able to reserve a space in a conveniently located parking lot to the Charlotte airport. She showed me this app, I downloaded it and began and rolling.What a pathetic piece of software!It does not link withany of my password apps to auto fill and save the passwords, then populate the new password and the verification of the new password on the enrollment process. It also asks you to add your license plate, but then shut down after about a minute when you go out to find your license plate because you just don’t remember that all the time. They’re other problems like that, that the software fails to anticipate and makes it incredibly time-consuming to get registered.

Developer Response
We’re sorry to hear about the difficulties you experienced while using our app. We appreciate your feedback, our team is actively working on future updates that will enhance usability, streamline account setup, and improve the overall parking reservation experience.
Send the app developers back to primary school!
06/27/2025

Rodoc1

My next-door neighbor told me how great it was to be able to reserve a space in a conveniently located parking lot to the Charlotte airport. She showed me this app, I downloaded it and began and rolling.What a pathetic piece of software!It does not link withany of my password apps to auto fill and save the passwords, then populate the new password and the verification of the new password on the enrollment process. It also asks you to add your license plate, but then shut down after about a minute when you go out to find your license plate because you just don’t remember that all the time. They’re other problems like that, that the software fails to anticipate and makes it incredibly time-consuming to get registered.
Developer Response 07/01/2025
We’re sorry to hear about the difficulties you experienced while using our app. We appreciate your feedback, our team is actively working on future updates that will enhance usability, streamline account setup, and improve the overall parking reservation experience.
User friendly, some button issues
02/07/2024

Delomocos
The dashboard is set up well, the process to make an account and to pay for parking is pretty easy, but there’s some buttons that were unresponsive. It took me a few tries to give my full address and I had to smash the “I have read and accept these terms and conditions” button to get it to fill in. Besides that, the app is great.
User friendly, some button issues
02/07/2024

Delomocos

The dashboard is set up well, the process to make an account and to pay for parking is pretty easy, but there’s some buttons that were unresponsive. It took me a few tries to give my full address and I had to smash the “I have read and accept these terms and conditions” button to get it to fill in. Besides that, the app is great.

- You can now use the CLT Airport App in landscape orientation for a more flexible and accessible viewing experience. - We’re continuing to make updates to improve usability and accessibility for all travelers.

Version 2.3.0

Jan 14

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Identifiers
- Usage Data
- Diagnostics