Travis CU Mobile

Name: Travis CU Mobile
Rating: 4.8 (26356 reviews)
Author: Travis Credit Union

Bank safely & securely

Free · Designed for iPad

26K Ratings
Ages

4+
Years
Category

Finance
Developer

Travis Credit Union
Language

EN
English
Size

25.2
MB

The Travis Credit Union Mobile App gives you access to your money and an array of online financial tools whenever and wherever you need them. We’re focused on your financial wellness, so our app is loaded with great features that make managing your money quick, easy and convenient. You can review balances and transaction histories, transfer funds between TCU accounts and view images of checks posted to your account. You can also access our free Bill Pay system to schedule and pay your recurring monthly bills. If you’re splitting the tab with friends or want to send someone money electronically, we’ve partnered with Zelle® so you can make person-to-person payments directly from the App. And Do So Much More! • MyCardInfo – View your TCU credit card payment information (pending and posted), current balance, recent transactions and pending authorizations directly from the TCU App. • Mobile Deposit* - Deposit paper checks directly through the App. • Biometric security – login using your fingerprint or facial recognition for added security. • Apply for Loans - Apply for an auto, RV, boat, credit card or other loan directly through the App. • Secure Messaging - Send and receive secure messages while logged into the App. • Push Alerts – Schedule and edit your alerts on the go! • Current Rates - Get real-time, current interest rates for all of our financial products. • Find Us - Search for TCU branches and ATMs near your address or ZIP Code. • Contact Us - Use the “Contact Us” tab for telephone numbers, addresses, hours of operation and holiday schedules. Download our Travis CU Mobile App today! Thank you for your membership. * Mobile Deposit is available only to members who meet certain eligibility requirements. TCU’s standard check hold policy applies to deposits made using Mobile Deposit. Checks deposited after 3 p.m. PST will be processed the following business day. The daily limit for mobile deposit is $20,000; the weekly limit: $40,000, the monthly limit is $60,000. iPhone is a registered trademark of Apple Inc.

Ratings & Reviews

4.8

out of 5

26K Ratings

You know…that moment when it feels more like Home than an institution or business
04/30/2023

hadtooknow
I noticed right away the attitudes were different than a normal bank very much more personal than I’ve ever seen. It’s like my first payment I was almost late and they called me the day before and said hey, you want to make that payment it’s due today. They told me they want me to succeed rather than pay any penalties and fees, I knew right then I was home and I’ve been there over 15 years now. No need to go anywhere else.So to my friends thank you for all your hard work and dedication to me. See you later.Ernest O

Developer Response
Thank you for your feedback Ernest O. We are so happy to hear your story, Travis Credit Union strives to help our members achieve their financial goals. We look forward to serving you in the future. Thank you for your membership!
You know…that moment when it feels more like Home than an institution or business
04/30/2023

hadtooknow

I noticed right away the attitudes were different than a normal bank very much more personal than I’ve ever seen. It’s like my first payment I was almost late and they called me the day before and said hey, you want to make that payment it’s due today. They told me they want me to succeed rather than pay any penalties and fees, I knew right then I was home and I’ve been there over 15 years now. No need to go anywhere else.So to my friends thank you for all your hard work and dedication to me. See you later.Ernest O
Developer Response 05/03/2023
Thank you for your feedback Ernest O. We are so happy to hear your story, Travis Credit Union strives to help our members achieve their financial goals. We look forward to serving you in the future. Thank you for your membership!
Total Crud
01/18/2023

sehlat
There are two components to activate the ap. The first is the ID and the second is the password. I store them in an ap, “KeePass Touch” which holds IDs and generates very secure passwords and stores them. You have to be able to put both of them into the Travis CU before it will work. Here is what REALLY happens: 1. Copy ID from KeePass. 2. Go to Travis CU and paste the is into the Travis ap. 3. Copy the password from the record in KeePass. 4. Go back to Travis CU, only to find that the ID is now blank. 5. CURSE! My bank apps, note BANK apps, don’t erase what I put in for the ID when I get the password so I can put see my status. The Travis ap is useless and uselessly stupid.I received a note in response to the above comment. It said: “Hi! We apologize for the issues you are having using the KeePass program with our application. Please set up our Touch/Face ID inside the application for easy login. Thank you for your membership.”There’s just a little weakness with the above suggestion: YOU HAVE TO BE LOGGED IN BEFORE YOU CAN GET THEM SET UP!!!!

Developer Response
Hi! We apologize, we did not understand that you can't login to the application at all. Please call our Contact Center so we can provide you with a User ID and password, there are also self service links below the login to reset your password and User ID. Once inside the app we can assist you with setting up Face/Touch ID. We look forward to speaking with you and resolving the issue.
Total Crud
01/18/2023

sehlat

There are two components to activate the ap. The first is the ID and the second is the password. I store them in an ap, “KeePass Touch” which holds IDs and generates very secure passwords and stores them. You have to be able to put both of them into the Travis CU before it will work. Here is what REALLY happens: 1. Copy ID from KeePass. 2. Go to Travis CU and paste the is into the Travis ap. 3. Copy the password from the record in KeePass. 4. Go back to Travis CU, only to find that the ID is now blank. 5. CURSE! My bank apps, note BANK apps, don’t erase what I put in for the ID when I get the password so I can put see my status. The Travis ap is useless and uselessly stupid.I received a note in response to the above comment. It said: “Hi! We apologize for the issues you are having using the KeePass program with our application. Please set up our Touch/Face ID inside the application for easy login. Thank you for your membership.”There’s just a little weakness with the above suggestion: YOU HAVE TO BE LOGGED IN BEFORE YOU CAN GET THEM SET UP!!!!
Developer Response 01/19/2023
Hi! We apologize, we did not understand that you can't login to the application at all. Please call our Contact Center so we can provide you with a User ID and password, there are also self service links below the login to reset your password and User ID. Once inside the app we can assist you with setting up Face/Touch ID. We look forward to speaking with you and resolving the issue.
Used to be great.
09/21/2023

yourgame=trash
This app used to be great and I never had a problem with them before now, this new update made the mobile deposit much worse to the point it’s unusable, first it automatically try’s to take the picture for you and doesn’t read the check correctly, after I took it manually a second time it still said it couldn’t read it and asked me to do it again. The third time it finally worked, that is until I woke up the next morning and saw that they reversed my check because the image was unclear but I looked at the images on the app and could read them fine. Unfortunately most of my check went into bills so now on top of my check being reversed I’m now in the negative and they charged me a reversal fee for their faulty app. Hope to get this taken care of in person today and if they can’t help I will definitely be closing my accounts.

Developer Response
Thank you for your feedback. We apologize for the issues you are experiencing using our mobile deposit feature. Please contact us at appreview@traviscu.org if the branch can't resolve your problem. Thank you for your membership.
Used to be great.
09/21/2023

yourgame=trash

This app used to be great and I never had a problem with them before now, this new update made the mobile deposit much worse to the point it’s unusable, first it automatically try’s to take the picture for you and doesn’t read the check correctly, after I took it manually a second time it still said it couldn’t read it and asked me to do it again. The third time it finally worked, that is until I woke up the next morning and saw that they reversed my check because the image was unclear but I looked at the images on the app and could read them fine. Unfortunately most of my check went into bills so now on top of my check being reversed I’m now in the negative and they charged me a reversal fee for their faulty app. Hope to get this taken care of in person today and if they can’t help I will definitely be closing my accounts.
Developer Response 09/26/2023
Thank you for your feedback. We apologize for the issues you are experiencing using our mobile deposit feature. Please contact us at appreview@traviscu.org if the branch can't resolve your problem. Thank you for your membership.
New Update Ruined Check Deposit Function
04/21/2024

Ampie8467
I have loved this app and never had any complaints. However with the recent update, I can no longer deposit checks with the app. It allows me to enter the amount, but when I tap the button to take a picture of the front of the check, the screen turns black and nothing happens. I tried multiple times, and restarted my phone; still doesn’t work. I hope this feature is fixed soon, as it is the most convenient part of the mobile app for me.

Developer Response
Hello, please email us at appreview@traviscu.org with your contact information. We can assist you with the mobile deposit issue. We look forward to speaking with you. Thank you for your membership!
New Update Ruined Check Deposit Function
04/21/2024

Ampie8467

I have loved this app and never had any complaints. However with the recent update, I can no longer deposit checks with the app. It allows me to enter the amount, but when I tap the button to take a picture of the front of the check, the screen turns black and nothing happens. I tried multiple times, and restarted my phone; still doesn’t work. I hope this feature is fixed soon, as it is the most convenient part of the mobile app for me.
Developer Response 04/25/2024
Hello, please email us at appreview@traviscu.org with your contact information. We can assist you with the mobile deposit issue. We look forward to speaking with you. Thank you for your membership!

Releasing new features, improvements, and bug fixes.

Version 21.1.4

04/11/2024

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
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- Contact Info
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
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- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
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Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

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Copyright

Developer Website

Privacy Policy

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Travis CU Mobile

Bank safely & securely

Ratings & Reviews

What’s New

Version 21.1.4

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

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