Best bank I have ever had! Great hours, accounts, options, customer service, and much much more. I’ve never had a problem and even stuff that I have done not thinking like depositing a check in the ATM instead of using the ATM teller they still release the funds even though the ATM put a hold on the check. They go above and beyond and truly get to know their customers for a personal banking experience. Great interest rates on auto and home loans, personal financial consultants to help you reach your financial goals. I just never have had a bank like this! It’s like the great state of Texas and southern hospitality mixed into a bank!

I had this bank for about 10 years and the way it operates now compared to how it operated in the past is sad - I don’t like this bank any more. Ex: You never now what you have in the bank. Things that are pending take forever, then get paid, return to pending and then don’t get paid. You also can’t tell what’s been returned unpaid. But this bank and app loves to take as much as they can from you in fees - and will allow electronic unpaid items to drive your account extremely negative (2, 3 times a day at $35 each hit) and you have no opportunity to to move money into the account to save it before it goes out of control and the bank account is hundreds of dollars negative. The bank will play games with your check showing up on time and as for auto loans - I Never seemed to be able to secure one with this credit union (even though I’ve obtained loans with many other banks while struggling with FCCU including Mercedes Benz financial for over $100k with $1k down. I loved this bank but since the pandemic, my recommend people not to use this bank - it’s disappointing and heart breaking.

My account has been used repeatedly without my authorization, and every time I call they just transfer to another department, banks don’t own lawyers, but the moment you work for a bank they own any idea you have. You can’t invent anything while under contract, but it’s a contract they can void at anytime. I know this from past experiences, I was a temp at Bank of America, they made me work the craziest work schedule. I worked for bank Wells Fargo and caught a charge that they won’t take ownership for, I was never a temp for them and somehow they keep opening account with my information. You want to know how bank make money, they take ownership over something that you never put a price on by making you sign a contract that has no legal claws. Lawyers will always cover it up because they can be bought, just like a judge. I have no family left. How much is my life worth to a bank. Nothing. I was always born to be the other option, the question that has no answer. I’m tired of this Cold War. Someone just do me a favor. Take me out. 🎤

Very Useful and well developed app. The only issue preventing this from a 5 is that it will randomly sign you out ( though this seems to be happening with less frequency now ). Banking Password should be especially strong so constantly having to sign back in is quite the chore.I would also love to see Developers & FCCU sign onto token-based authentication to put a barrier between a literal password and remote access. IE the main password under lock and key and only formally used a minimum & then a user token being able to be generated from that point with an expiration date. it’s a far more secure method.