My Doctor Online (NCAL Only‪)‬ 12+

Kaiser Permanente

    • 4.8 • 4.5K Ratings
    • Free



Join your video visit right from our app and manage your and your family’s care in one convenient place – no matter where you are. It’s simple and convenient to get personalized health reminders and information from your doctor.

The My Doctor Online app is for Kaiser Permanente Northern California members.

• See your doctor face-to-face with a video visit, have an E-visit for quick online care for common health concerns, email your doctor, or call for advice 24/7.
• Get personalized reminders and information from your doctor to help you and your family get care and stay healthy.
• Schedule and manage primary and specialty care appointments for you and your family.
• Refill prescriptions.
• View test results and information from your medical record.
• Learn about all of your care options.
• Find doctors and office locations.

To get started, download and launch the app. Sign-in with your user ID and password. A Northern California member without a user ID and password can register from the app – just tap “Sign-In Help.” Once you sign-in, enable app notifications to get personalized reminders for appointments, procedures, and more.

What’s New

Version 7.3.1

• Our latest update includes bug fixes.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Ratings and Reviews

4.8 out of 5
4.5K Ratings

4.5K Ratings

JEStang7676 ,

So convenient

I love that I Kaiser has made communicating with my physicians so easy! I’m able to book video appointments for those times when I don’t necessarily need to have in person contact with my doctors. This was amazingly helpful during the pandemic! I appreciate how easy the whole system is to operate even for an old lady such as myself! Thank you, Kaiser! Keep up the good work!

Peterspalette ,

Better and Better

I really appreciate and enjoy the convenience of using this App. It is well designed and easy to navigate. Really like being able to communicate with my doctors when I have a question.
Thank you Kaiser.

cvs craigs ,

Prescription feature is buggy

I don’t know if they removed the ability to order prescriptions through the phone app.

Earlier I was able to order through the phone. But last 2 times I logged on (in a span of a month), I can not see list of medications. And when I click on Review and order your active medications, it doesn’t show any meds there! I have to get on my computer and do this!!! With a busy life it’s an annoyance!

Developer Response ,

This doesn't sound right to us. You should be able to order your prescriptions that are available to refill right from our app. Please reach out to us at so we can help you with this.

App Privacy

The developer, Kaiser Permanente, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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