MySynchrony

Name: MySynchrony
Rating: 4.8 (72412 reviews)
Author: Synchrony Financial

Finance

Free

72K Ratings
Ages

4+
Years
Category

Finance
Developer

Synchrony Financial
Language

EN
English
Size

162.1
MB

Download the MySynchrony App today to securely manage your credit card accounts* all in one place. With this mobile app you will be able to: • Manage your Synchrony issued credit cards in one place • Log in securely using Biometric Authentication • Schedule and manage payments for your accounts • Check your balance and credit limit anytime, anywhere • Review your transaction and payment history • View your statements and manage your statement delivery preference • Securely add or delete multiple bank accounts that you'd like to use to pay your bill • Explore the Synchrony Marketplace for savings, deals, and offers from our partners nationwide, online, or right in your neighborhood • Access the Finance 101 blog to stay in the know on tips to better manage your finances • Discover answers anytime with our 24/7 Knowledge Center for cardholder resources. • Provide us feedback on your mobile app experience. Let us know how we can help and what’s working. We are here for you. (For Synchrony Bank Savings accounts, please visit our Synchrony Bank App.) *Credit cards issued by Synchrony, not including Venmo, PayPal Extras, PayPal Credit, TJMaxx/TJX, eBay Extras

Ratings & Reviews

4.8

out of 5

72K Ratings

Don’t need any more problems
Jul 13

Nji6
I got a card because I needed my 2 front tires replaced on my car! After reading reviews about the app, I’m thankful that I got my card paid off! Although that was somewhat of a hassle because I was sending money orders because I don’t give my bank account information to nobody! My last payment they didn’t apply to my account so when I knew it should have been there, I checked to see if it had been cashed and it was, a week before so why was it not applied to my account? I had to send them a copy of the stub as proof before they would apply it to my account! I’m wondering if it wasn’t because I told them that if I get a copy with their endorsement on it that I wouldn’t only cut up the card but I would be contacting the bbb and an attorney that it was actually applied! Now reading reviews about not being able to get logged into their account and then charging fees “after “ the bill was paid off, I’m thinking that I probably shouldn’t use it again! And if you can’t get logged in, there’s no point in using this app so I think that it’s a hard pass for me! I don’t need anymore problems with them!Update: apparently the check stub was not proof enough and they applied the amount back to my card so I’m waiting for the copy of the endorsed check! When I get that, I will definitely contact the bbb and an attorney! But regardless, I will never use that card again! I’m done!
Don’t need any more problems
Jul 13

Nji6

I got a card because I needed my 2 front tires replaced on my car! After reading reviews about the app, I’m thankful that I got my card paid off! Although that was somewhat of a hassle because I was sending money orders because I don’t give my bank account information to nobody! My last payment they didn’t apply to my account so when I knew it should have been there, I checked to see if it had been cashed and it was, a week before so why was it not applied to my account? I had to send them a copy of the stub as proof before they would apply it to my account! I’m wondering if it wasn’t because I told them that if I get a copy with their endorsement on it that I wouldn’t only cut up the card but I would be contacting the bbb and an attorney that it was actually applied! Now reading reviews about not being able to get logged into their account and then charging fees “after “ the bill was paid off, I’m thinking that I probably shouldn’t use it again! And if you can’t get logged in, there’s no point in using this app so I think that it’s a hard pass for me! I don’t need anymore problems with them!Update: apparently the check stub was not proof enough and they applied the amount back to my card so I’m waiting for the copy of the endorsed check! When I get that, I will definitely contact the bbb and an attorney! But regardless, I will never use that card again! I’m done!
Kick em while they’re down
05/17/2020

Zanesworld1
I’m leaving this comment on here because I can’t get an answer from anyone on the phone. How contradictory is it for me to open the app to make a payment and I’m instantly hit with a message about how you’re doing your part to be there for your customers during this pandemic BS then continue on only to find out that my account (which is not close to its limit, is current on payments, and has a good payment history) has been closed without even a notification? And as I write this- without an explanation as well. Of the almost 2 years I’ve had this account, NOW is probably when I would need it most. Seems completely opposite of being there for someone- and I’m not even ASKING for anything! Even when society runs ‘normally’ your business actions here are ridiculous. There’s still a balance on the card that you’ve closed- should this be some sort of credit score issue or anything unrelated to this account - I could imagine it being hard to collect on it. Just sayin. I hope during this time of uncertainty, you all aren’t blowing flowers up everyone’s a__ while you close accounts from anyone that’s unfortunate enough to feel the repercussions of government shutting down the economy. Thanks Syncrony- thanks for nothin!
Kick em while they’re down
05/17/2020

Zanesworld1

I’m leaving this comment on here because I can’t get an answer from anyone on the phone. How contradictory is it for me to open the app to make a payment and I’m instantly hit with a message about how you’re doing your part to be there for your customers during this pandemic BS then continue on only to find out that my account (which is not close to its limit, is current on payments, and has a good payment history) has been closed without even a notification? And as I write this- without an explanation as well. Of the almost 2 years I’ve had this account, NOW is probably when I would need it most. Seems completely opposite of being there for someone- and I’m not even ASKING for anything! Even when society runs ‘normally’ your business actions here are ridiculous. There’s still a balance on the card that you’ve closed- should this be some sort of credit score issue or anything unrelated to this account - I could imagine it being hard to collect on it. Just sayin. I hope during this time of uncertainty, you all aren’t blowing flowers up everyone’s a__ while you close accounts from anyone that’s unfortunate enough to feel the repercussions of government shutting down the economy. Thanks Syncrony- thanks for nothin!
Worst bank to get credit through
12/11/2022

RAMIDAVG
I have received cards from various banks with minimal to no issues but Synchrony is by far the worst to get a credit card through. My first card I received was for Ashley Furniture which I paid off in 6 months to get the same as cash price. The day I made my last payment they send me a letter that they are reducing my credit to $200 because of my credit score. My score wasn’t any lower than when they accepted me and who can buy anything for $200 at a furniture store? Three months later they send me another letter that they closed my account. Second card I get is for tires at Discount Tires. I paid off the $700 in 6 months to take advantage of the same as cash deal. Again, the month of my last payment they drop my limit to $250. I had that limit for a few months using the card at gas stations to show use and I paid it off every billing cycle. Today I get a letter they closed my account with the same lame excuses they gave me with my Ashley account. I can see if I paid late or maybe only made minimum payments and always kept a high balance but that was never the case. I will never get credit any synchrony backed card. Ever!
Worst bank to get credit through
12/11/2022

RAMIDAVG

I have received cards from various banks with minimal to no issues but Synchrony is by far the worst to get a credit card through. My first card I received was for Ashley Furniture which I paid off in 6 months to get the same as cash price. The day I made my last payment they send me a letter that they are reducing my credit to $200 because of my credit score. My score wasn’t any lower than when they accepted me and who can buy anything for $200 at a furniture store? Three months later they send me another letter that they closed my account. Second card I get is for tires at Discount Tires. I paid off the $700 in 6 months to take advantage of the same as cash deal. Again, the month of my last payment they drop my limit to $250. I had that limit for a few months using the card at gas stations to show use and I paid it off every billing cycle. Today I get a letter they closed my account with the same lame excuses they gave me with my Ashley account. I can see if I paid late or maybe only made minimum payments and always kept a high balance but that was never the case. I will never get credit any synchrony backed card. Ever!
So much trouble
08/08/2019

SNassar98
I had gotten this card for a very good reason. I had been paying my payments on time sometimes extra. I went through a time when every single time I tried to log in on the app or on the website it would tell me that i couldn’t and to try again later. So many attempts and nothing. Eventually i was able to log in but only to see a 300 dollar fee for no reason then like 40 dollar charges every few days. I had been patient about this and asked for a few weeks now to get those fixed so i can continue paying the account off. But while I get emails just saying “we’re so sorry how can we help” over and over again after I tell them exactly what my problem is but i get the same answer. I told you guys how to help me why am i being charged and asked the same questions again and again. I do not know how to fix this. All of a sudden the card is up hundreds of dollars than when I was able to log in. It’s ruining my credit score and just stacking so much debt on me. I need this fixed ASAP. And I really loved this service but now it’s just caused me so much stress.
So much trouble
08/08/2019

SNassar98

I had gotten this card for a very good reason. I had been paying my payments on time sometimes extra. I went through a time when every single time I tried to log in on the app or on the website it would tell me that i couldn’t and to try again later. So many attempts and nothing. Eventually i was able to log in but only to see a 300 dollar fee for no reason then like 40 dollar charges every few days. I had been patient about this and asked for a few weeks now to get those fixed so i can continue paying the account off. But while I get emails just saying “we’re so sorry how can we help” over and over again after I tell them exactly what my problem is but i get the same answer. I told you guys how to help me why am i being charged and asked the same questions again and again. I do not know how to fix this. All of a sudden the card is up hundreds of dollars than when I was able to log in. It’s ruining my credit score and just stacking so much debt on me. I need this fixed ASAP. And I really loved this service but now it’s just caused me so much stress.

What’s new • Manage your profile and update your contact information • Sign up for and view your credit score with VantageScore® • Freeze and unfreeze your card to control use and purchases • Manage cardholders and add authorized users to your account • Easily add available credit cards to your digital wallet, if applicable • Easier navigation in Marketplace to see relevant deals, offers, and financial products

Version 5.1.1

Oct 23

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