ParkDSM 4+

Name: ParkDSM
Rating: 1.7 (97 reviews)
Author: Parkmobile USA, Inc.

Parkmobile USA, Inc.

- 1,7 • 97 notes

- Gratuit

Description

The ParkDSM app, powered by ParkMobile, provides a convenient way to pay for parking in Des Moines, Iowa, using your mobile phone. Registering is free and takes less than two minutes to join. The ParkDSM app takes the stress out of parking. No more searching for coins. No worries about an out-of-service parking meter. With the ParkDSM app, starting your parking session takes just a few seconds. You can use the app in over 500 other cities across the country, including Boston, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, Houston, Minneapolis, Pittsburgh, Philadelphia, and more.

Why Use ParkDSM?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities
•. Find areas of the city where there is available parking and avoid areas where there’s no parking

How to Set Up Your Account
• Download the ParkDSM app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the ParkDSM app

How It Works
On-Street and Off-Street Parking:
• Enter the zone number on the posted signs around the meter
• Select the amount of time you want to park and confirm your information
• Touch the “Start Parking” button to begin your parking session
• Extend time in the app if you are running late

App Features
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find my car” feature directs you back to the location where you parked
• Multiple payment methods available

About ParkMobile
ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 40 million people easily find, reserve, and pay for parking from their mobile devices.

Looking for Help?
At ParkMobile, we’re serious about customer service. We process nearly 500,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Web: https://ParkMobile.io/
Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new
Video Tutorials: https://ParkMobile.io/tips-demos/
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/

10 avr. 2024

Version 24.14.0

General product enhancements and bug fixes

1,7 sur 5

97 notes

I can’t delete or add a credit card?!?!

I really like paying for parking on the app and not needing to have change on me. What I don’t like is you are only allowed to enter two credit cards and it is virtually impossible to remove or add cards once you have two on the app. I have several reasons I park- personal, work, and my small business. I like to keep those charges on different accounts, so a limit of two cards is a problem. Also, I had to cancel my whole account and start a new one in order to remove a card and upload another one. If there is a simple way to change a card out on the app, it is not intuitive.

Thank you for your feedback! I apologize that you had a less than perfect experience while using our app. There in fact is a simple process to remove and upload cards. Please send an email to feedback@parkmobile.io and we can assist you.

Why the bad reviews?

I think this app is simple and easy to use. Most parking apps require you to make an account and add your vehicle for future parking, so not sure why people are upset about that.

I think if they wanted to improve it, maybe prompt a pop up to add a vehicle and payment when you sign up or sign in if you have not done so. This avoids the hassle later if you are new.

But overall, the app is super simple and user friendly. Great user experience and is not over complicated to use.

DON’T USE, IT WILL STEAL YOUR MONEY

I originally purchased a 2 hour time slot. I was only parked for 45 min, but thought someone else could use the time if they wanted to. After driving home, I checked to see if the time had run out, but there was still over 2 hours and thought funny. It wasn’t until later in the evening when it still said I had 2 hours left that I knew something was going on. I checked my email and the stupid app kept charging me for parking! There was no way to stop the meter until it ran out of time, but the app kept adding time and charging me for it without my consent. I had to turn off the card I was using for it to hopefully stop.

Oh no! We sincerely apologize for the frustration that using our app has caused you. We'd be more than happy to look into the details of your experience, please send an email to feedback@parkmobile.io and we will investigate. Thank you!

Le développeur Parkmobile USA, Inc. a indiqué que les pratiques de l’app en matière de confidentialité peuvent comprendre le traitement des données comme décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur.