Tech PHD by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world.Tech PHD by Assurant® lets you:
•Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all of your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers.
•File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions.
•View Coverage Details – Access your coverage documents and deductible info, as well as FAQs.
•Troubleshoot Your Devices – Get the most out of your devices and discover helpful Step-by-Step Guides.
•Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place.Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.
* Minor UI Enhancements
* Minor Bug Fixes
Ratings and Reviews
Happy Tech PHD User
I have been a T-Mobile Customer for 5 years, and when a store rep showed me this app I was blown away! I am not the most technical person, but the Tech PHD expert I spoke to on the phone was able to assist me with all my technical questions. I was in need of resetting my WiFi router and connecting my phone to my new smart fridge, and the helpful rep on the phone help me set everything up within 30 min.
This app is only available to JUMP plus customer at T-Mobile, and it is a cool service I’ll use for all my IOT needs.
Best app to file a claim
This app is awesome, I had never filed a claim faster than this. I had a lot of trouble using mytmoclaim online, but this makes it a lot easier and faster. It took me like 5 minutes and everything was process rapidly and my claim was approved. Really glad this app exists, thank you.
Five starts. I’ll give it 5 starts. Only because now it’s going to take an army of 2 to stop
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Search History
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- T-Mobile USA, Inc.
- 131.9 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese
- Age Rating
- Copyright © 2017 Assurant Inc. All rights reserved. Patents granted and pending.
With Family Sharing set up, up to six family members can use this app.